The location and invironment around the Hotel Service in Restaurant can be improved. We waited a very long time to get our Salad, afterwards our Main Coerce and finally to be allowed to pay.
Having to pay for internet connection. The breakfast was overpriced.
The Breakfast. The decorations.
Nicely located at the edge of a little park. Great breakfast. Hard beds (good thing). Ideal for a few days visit to Moviepark Germany. Only one farely thin blanket on the beds, but they brought an extra blanket when asked.
location was great for us. the staff was very nice and friendly. parking not adequate. we also would have liked a hotwater kettle in the room to make tea. quite common all over the world.
Good location, good sound-proofing, excellent breakfast buffet, good value for money
The $$$ was right. 4 stars Not good enough signage outside. Marquis not lit.
Staff were super friendly and breakfast buffet was great. The room was nice and comfortable as well.
A nice hotel with a cruise theme, was pleasant to stay at. Although I didn't have breakfast I stayed with some friends who had and the buffet was really grand. The bed mattress was far too soft and the blanket was a tad too short. No minibar in the room. Waited about half an hour for a waitress to take my order at the bar when I arrived, and there were only 5 other customers.
For the low price a very good room No elevator
light in the room was broken
High quality for a very cheap price, nice surroundings Remote control didn´t working, neither the tv without remote...not possible to see tv
this is a gem of a hotel just 1mile off the autobahn set in a large park no
Located in a little woods, which is very nice to walk with my dog in the morning.
Friendly staff Poor restaurant, two hours waiting unacceptable and wrong orders delivered.
Very clean, service was absolutely fantastic. Helpful staff. Breakfast was amazing, delivered promptly, hot and a mountain of food was offered. Would return any time. The inclusion of a ramp at one entrance, and a restaurant with access would be fantastic, would complement the establishement perfectly. We ate out due to the location of the restaurant.
The duvets are mighty comnfortable. Good location too. I booked the room in april at 57 euros per night but when I checked out I was charged 87 euros per night, which was the the rate on the day I checked in. Luckily, I had my confirmation email printed out and we could resolve this.
Very nice staff. The hotel has recently changed from one brand to another. No elevator to the upper floor in the wing.
Very clean and comfortable. Excellent beds! A bit far from city centre, but easily accessible if you travel by car.
In a quiet location but not far from shops. Good buffet breakfast and friendly staff.
I booked for two rooms, One was Cleaned the other was not on arrival, bed sheets not changed and dirty towels in the sink.
Excellent breakfast ! Correct application of extra charges !
Price Checking in - using machine. There were problems with my chip visa credit card. Instructions were written only in German !!!!
It's kinda low price but comfortable, wireless is free, park is free, only 4 euro for pet. staff are quite nice. a mc donald besides it and running 24 hours.
Very friendly staff! Very clean and quiet. Not the easiest to get to but once you do it - it becomes very easy. They found the glasses I have left behind and will be sending them over to me!
no chech out needed and nice parking slots in gereral very good
The location was perfect: two minute walk from 24h McDonalds, one minute drive to get on the motor way. Excellent for a night's stay! Hot shower is a definite plus !
cleanliness no left luggage room before book in or out times
There is internet access! The room is clean! The staffs are pleasent! The internet cost could be a little less!
Very friendly staff, good wellness ctr, big well designed rooms, easy to find, overall very happy with my stay.
i liked everything about the hotel!!!
Large sized room Internet WIFI connection is too expensive!
This Residenz Hotel is a combination of a retirement home and hotel which gives it a strange atmosphere. Breakfast and dinner were very nice.
Facilities were good. Rooms were spaceous. Spa, swimming pool and sauna were well managed and very clean. Breakfast menu was comprehensive with a lot of choice and good quality food. Mixed quality of staff. Poor wardrobe space in the rooms. Slow lifts.
Very good business hotel with great restaurant.
very clean, very nice spacy and comfy rooms, quite new hotel, very good breakfast nice stay allround some rooms are to the street which is quite busy, internet wifi was not working in the room, only on the corridor
Everything was fine,except there was no restaurant on the sunday evening.
The true kindness of the staff. They even helped me getting out of the parking lot where I ws blocked with rear-wheel traction in combination with snow - I was on time for my appointment! Many thanks and bravo!
Friendly staff, new facilities, convenient location. Beds could be more comfortable. Room temperature or air quality did not appear ideal.
very confortable hotel, elegant, high level and good price !!
Good access from highway, parking, good breakfast,
Very good restaurant - and breakfast buffet
The kindness of staff
The breakfast, nice and polite staff. Nice beds, marble bathroom. The temperature, too hot in the room. Tobaccosmoke got inside the room via the ventilationsystem and via the open door to the balcony, because other guests were smoking just outside.
close to nearest cities; nice lobby; worse than other hotels of the same network poor reception service and help; old and not to clean common spaces and rooms; inaccessible sauna hours
convenience very very noisy. We have stayed there before but the noise was unbearable this time inside the hotel and from the trains and motorway
No special remark. Our stay over for one night was without a problem. Restaurant menu may have some ' normal ' items for younger kids. The food was never the less excelent.
Price was very fair. Seems to be well located for local attractions. Decoration was tired. Wanted to stay a 2nd night, but price had doubled because of trade fair.
The only comment I have about the Hotal is the rooms was very hot and you had not way of cooling the room down
i loved the food in the restoraunt... especialy the meat recepies... it is far from the city of bochum , and the bus transportation from bochum to the hotel is 1 hour.
enviroment they gave me the wrong bill and acted as it was my foult
the food and the room the staf did not speak anithing but German, The room a litle bit noisy
Nice clean room, great dining room, good food, reasonable rate, and wonderful staffs.
The very quick check in and check out. The very good breakfast buffet. The food is very good too and quick served as well. While I´m writing this review I´m already in the hotel again. no
very helpful staff who want to help. the food is excellent and very well prepared and presented.
lovely setting and beautiful hotel. We were placed in the rooms in the old stable block, bit of a maze to get there but once you did room was excelent. Breakfast was good an eat in the restaurant (which is not the largest). All staff were excelent and most speak good english. The only down side toi the hotel is the golf club attached which does mean the the car park which is not very big does get full, we managed to bag the last parking spot on all 3 times we returned to the hotel. Plus the chuirch in the town does ring every 15 mins and on the hour lets you know the time.However i would have to admit that you dont always here it
Very lovely setting, couldn't fault the hotel, very good value.
Nice castle style hotel. The breakfast buffet is good at staff was very polite. Fresh eggs are made when ordered. Noise from people in other rooms, no sound proof doors/walls. Dirty carpet in the room A hotel of this type should have spa/fitness/pool, but these features are missing.
Staff were extremely efficient & friendly Fod & drink excellent The church bells on a Sunda morning start at 6am & continue on the hour,make sure you have plenty of Weissbeer the night before!
Castle and atmosphere Wait staff could have been more friendly
The staff were friendly & acommodating @ all times. The surroundings were beautiful ,the golf facilities were very good,unfortunately we did not take our clubs as it was hard to obtain a tee time prior to travelling. The room were huge & the bed luxurious. The breakfast service was a little slow but we were last to breakfast most days.
good room good service
friendly staff and comfortable rooms
Room was vey clean well equipped. Food was good. No English menu and the service was slow. Beer was also warm.
Cosy, nice, clean, friendly.
large room, leisure facilities slow internet, seldom staff at reception desk
Rooms are great, super shower and beds, very clean and new stuff. Internet is very fast, rooms are quiet. Staff is very friendly and professional. The pools and sauna's are super, the retaurant is very good, try the starter: salad with duck breast, Fabulous!! The only thing I didn't like about the hotel was that I had to leave it, but I will be back soon.
friendlyness of the staff and the quallity of the rooms nothing
Very new hotel with all expected facilities, friendly staff
Hotel was modern with a nice blend of antique Indian furniture. Room was clean and comfortable. Staff were very friendly and accomodating.
Newly built hotel, therefore modern rooms with few flaws. Nice shower. Breakfast was not fantastic
Very beautiful castle, in an ideal situation to visit the area of Munsterland and its castles. Very nice room in the central building of the castle, comfortable and spacious. Excellent dinner, breakfast and service. Easy to park and free of charge! Better information on the location and services related to the fitness facilities and swimming pool is needed.
Very nice location. very compliant staff. good food and variety. Moat was very nice and main building. facilities very good The on line system not carrying out requests!! The room should not of been advertised superior as it most certainly was not. Even as a three star I am unsure it would fit that description. Should of been informed that the double bed was two beds put together as my partner and I being a young couple in love found making love an obstacle course as the beds kept spliting and us falling through!!! Had I known I would of booked one double bed not two odd sized beds put together. I am not sure whether I would stay again because of the room I would like to see what better rooms were on offer.
Great atmosphere, extreme friendly staff
Very special place Humidity in the room
Please write at least 15 words
Friendliness, cleanliness, and good breakfast
The hotel is clean and the staff is very friendly. Breakfast is good. Nearby Movie Park Germany. Good value for money, the hotel is situated near a busy street. Thick windows prevent the noise to come into the room
Soo clean and confortable room. Nice personal. I will repeat it next time in town.
the rooms were really nice the hotel is right off the main rode and the traffic is very loud all night and it was really hot but thats europe for you no air conditioning
Clean and neat, small kitchenette in apartment(family room) a bonus.
The rooms were spotlessly clean and warm. A good breakfast selection and breakfast available from very early to late morning in a pleasant room. Poor lighting in the room, a twilight zone. No tea/coffee/drink facilities available in the room or the hotel generally outside breakfast hours. One of the rooms we were initially given smelt strongly of smoke and smoke smell was noticeable in corridors throughout our stay. Bathrooms were clean, but supplies were very sparce : no soap/shampoo/gel (only poorly maintained soap dispensors), towels old and hard, toilet paper supply not replenished, water pressure very poor. Not the time of year to use it, but where was the garden/terrace ?? And purely a matter of personal taste, but colour scheme in the room was rather garish (hard, glossy orange woodchip paper) !
smiling face and service
Room very pleasant. Schermbeck is a lovely little place and the Hotel is in a nice setting and veryconvenient for the town centre. no English menus. no tea/coffee facilities in room.
They say there is free wirless internet access in the rooms but it is not true. Business travellers cannot accept a such a lie.
Good value for money, in a quiet area of Recklinghausen, in between some sport clubs. Okay for 1 or 2 nights if you have to be in the area. I would not recommend for longer stays or holidays. Good free parking facilities. Surroundings not very attractive, limited in-house facilities.
Very helpful staff
Location it was a little out of the town of Dorsten
Very nice well laid out clean and comfortable room No lift made it slightly difficult carrying heavy cases upstairs but not a massive problem
Clean,peaceful,fair price. The room was triple but there were only 2 proper beds and one retractable armchair not so comfortable for sleeping.
Enjoyed the comfort and coziness of the hotel. The owner Guiseppe was friendly and accomodating. The breakfast was fresh and good for the low price of only 6euros each and served in the quaint dining area. We are a family of four and everything worked out great....would stay again and recommend to future patrons as well.
Very clean, friendly staff.
Breakfast not up to the standard in similar hotels in Germany.
Large room and friendly staff Restaurant not open mid-week