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The kindness of staff
Very good restaurant - and breakfast buffet
convenience very very noisy. We have stayed there before but the noise was unbearable this time inside the hotel and from the trains and motorway
close to nearest cities; nice lobby; worse than other hotels of the same network poor reception service and help; old and not to clean common spaces and rooms; inaccessible sauna hours
Good access from highway, parking, good breakfast,
The only comment I have about the Hotal is the rooms was very hot and you had not way of cooling the room down
No special remark. Our stay over for one night was without a problem. Restaurant menu may have some ' normal ' items for younger kids. The food was never the less excelent.
The breakfast, nice and polite staff. Nice beds, marble bathroom. The temperature, too hot in the room. Tobaccosmoke got inside the room via the ventilationsystem and via the open door to the balcony, because other guests were smoking just outside.
Price was very fair. Seems to be well located for local attractions. Decoration was tired. Wanted to stay a 2nd night, but price had doubled because of trade fair.
Very nice staff. The hotel has recently changed from one brand to another. No elevator to the upper floor in the wing.
this is a gem of a hotel just 1mile off the autobahn set in a large park no
light in the room was broken
Very clean, service was absolutely fantastic. Helpful staff. Breakfast was amazing, delivered promptly, hot and a mountain of food was offered. Would return any time. The inclusion of a ramp at one entrance, and a restaurant with access would be fantastic, would complement the establishement perfectly. We ate out due to the location of the restaurant.
High quality for a very cheap price, nice surroundings Remote control didn´t working, neither the tv without remote...not possible to see tv
Friendly staff Poor restaurant, two hours waiting unacceptable and wrong orders delivered.
The duvets are mighty comnfortable. Good location too. I booked the room in april at 57 euros per night but when I checked out I was charged 87 euros per night, which was the the rate on the day I checked in. Luckily, I had my confirmation email printed out and we could resolve this.
Very clean and comfortable. Excellent beds! A bit far from city centre, but easily accessible if you travel by car.
Located in a little woods, which is very nice to walk with my dog in the morning.
For the low price a very good room No elevator
Good value for money, in a quiet area of Recklinghausen, in between some sport clubs. Okay for 1 or 2 nights if you have to be in the area. I would not recommend for longer stays or holidays. Good free parking facilities. Surroundings not very attractive, limited in-house facilities.
i liked everything about the hotel!!!
Large sized room Internet WIFI connection is too expensive!
Very friendly staff, good wellness ctr, big well designed rooms, easy to find, overall very happy with my stay.
Facilities were good. Rooms were spaceous. Spa, swimming pool and sauna were well managed and very clean. Breakfast menu was comprehensive with a lot of choice and good quality food. Mixed quality of staff. Poor wardrobe space in the rooms. Slow lifts.
This Residenz Hotel is a combination of a retirement home and hotel which gives it a strange atmosphere. Breakfast and dinner were very nice.
The staff were friendly & acommodating @ all times. The surroundings were beautiful ,the golf facilities were very good,unfortunately we did not take our clubs as it was hard to obtain a tee time prior to travelling. The room were huge & the bed luxurious. The breakfast service was a little slow but we were last to breakfast most days.
Staff were extremely efficient & friendly Fod & drink excellent The church bells on a Sunda morning start at 6am & continue on the hour,make sure you have plenty of Weissbeer the night before!
Castle and atmosphere Wait staff could have been more friendly
lovely setting and beautiful hotel. We were placed in the rooms in the old stable block, bit of a maze to get there but once you did room was excelent. Breakfast was good an eat in the restaurant (which is not the largest). All staff were excelent and most speak good english. The only down side toi the hotel is the golf club attached which does mean the the car park which is not very big does get full, we managed to bag the last parking spot on all 3 times we returned to the hotel. Plus the chuirch in the town does ring every 15 mins and on the hour lets you know the time.However i would have to admit that you dont always here it
Very lovely setting, couldn't fault the hotel, very good value.
Nice castle style hotel. The breakfast buffet is good at staff was very polite. Fresh eggs are made when ordered. Noise from people in other rooms, no sound proof doors/walls. Dirty carpet in the room A hotel of this type should have spa/fitness/pool, but these features are missing.
Nice location - right in the center of the city, well-manured staff. I really enjoyed my staying there.
very friendly staff very nice,clean room
the large room they provided me for three people
This is the best Best Western I have been to, beautiful building, nice room with big bathroom, very close to city centre. Full parking space in front of the hotel.
breakfast, styl, location not free internet very bad, not kettle in the room,
The friendly people which are workin there
very nice and helpfull staff. Nice to wake up with the 'old fashioned' sound churchbells that rang from various towers in the village,
Very friendly and helpful staff. Fantastic location close to all shops and places of interest in Recklinghausen. Restaraunt was managed seperate from the hotel, and we were not able to charge the evening meal to our room account.
Please write at least 15 words
Great atmosphere, extreme friendly staff
Very special place Humidity in the room
Very nice location. very compliant staff. good food and variety. Moat was very nice and main building. facilities very good The on line system not carrying out requests!! The room should not of been advertised superior as it most certainly was not. Even as a three star I am unsure it would fit that description. Should of been informed that the double bed was two beds put together as my partner and I being a young couple in love found making love an obstacle course as the beds kept spliting and us falling through!!! Had I known I would of booked one double bed not two odd sized beds put together. I am not sure whether I would stay again because of the room I would like to see what better rooms were on offer.
Very beautiful castle, in an ideal situation to visit the area of Munsterland and its castles. Very nice room in the central building of the castle, comfortable and spacious. Excellent dinner, breakfast and service. Easy to park and free of charge! Better information on the location and services related to the fitness facilities and swimming pool is needed.
The true kindness of the staff. They even helped me getting out of the parking lot where I ws blocked with rear-wheel traction in combination with snow - I was on time for my appointment! Many thanks and bravo!
very confortable hotel, elegant, high level and good price !!
Very good business hotel with great restaurant.
Everything was fine,except there was no restaurant on the sunday evening.
very clean, very nice spacy and comfy rooms, quite new hotel, very good breakfast nice stay allround some rooms are to the street which is quite busy, internet wifi was not working in the room, only on the corridor
Friendly staff, new facilities, convenient location. Beds could be more comfortable. Room temperature or air quality did not appear ideal.
The staff were really lovely - very kind when we had to check out late because my partner was ill. The breakfast was great. The bed was really comfortable and the room was very clean. Only something small - would have loved to have tea/coffee making facilities in the room!
very clean and comfortable room which was of a good size. 4 minutes walk from the railway station yet in an area which is decent and quiet. The room and bath were nice and although simple not basic. Good value hotel. none.
in de center of city.
A city hotel offering value for money to the business man.
Good location in the city centre, close to railway station, public transport, shops, restaurants etc. Parking directly in front of the hotel. Staff was kind and helpful. I had requested a room at the front side, but was given a room at the rear side of the hotel. Changing over was no problem, however (it was extremely quiet over the weekend I was there). Hotel surroundings have gone down quite a bit over the past few years, with many shops closed or for rent.
This hotel location is very suitable for travellers - the center of the city, near large shops, stores and restorants. The rooms are very noisy - there is the bad soundisolation.
The evaluation for the hotel in consideration for the fare is good. If I want more convenience, I should pay more.
large room, leisure facilities slow internet, seldom staff at reception desk
friendly staff and comfortable rooms
Hotel was modern with a nice blend of antique Indian furniture. Room was clean and comfortable. Staff were very friendly and accomodating.
Newly built hotel, therefore modern rooms with few flaws. Nice shower. Breakfast was not fantastic
Cosy, nice, clean, friendly.
Rooms are great, super shower and beds, very clean and new stuff. Internet is very fast, rooms are quiet. Staff is very friendly and professional. The pools and sauna's are super, the retaurant is very good, try the starter: salad with duck breast, Fabulous!! The only thing I didn't like about the hotel was that I had to leave it, but I will be back soon.
friendlyness of the staff and the quallity of the rooms nothing
Room was vey clean well equipped. Food was good. No English menu and the service was slow. Beer was also warm.
good room good service
Very new hotel with all expected facilities, friendly staff
It's kinda low price but comfortable, wireless is free, park is free, only 4 euro for pet. staff are quite nice. a mc donald besides it and running 24 hours.
The location was perfect: two minute walk from 24h McDonalds, one minute drive to get on the motor way. Excellent for a night's stay! Hot shower is a definite plus !
Excellent breakfast ! Correct application of extra charges !
Price Checking in - using machine. There were problems with my chip visa credit card. Instructions were written only in German !!!!
no chech out needed and nice parking slots in gereral very good
There is internet access! The room is clean! The staffs are pleasent! The internet cost could be a little less!
cleanliness no left luggage room before book in or out times
In a quiet location but not far from shops. Good buffet breakfast and friendly staff.
I booked for two rooms, One was Cleaned the other was not on arrival, bed sheets not changed and dirty towels in the sink.
Very friendly staff! Very clean and quiet. Not the easiest to get to but once you do it - it becomes very easy. They found the glasses I have left behind and will be sending them over to me!