Overview

Crowne Plaza Hamburg - City Alster

Graumannsweg 10, 22087 Hamburg, Hamburg, Germany
080 0863 7818

$101+

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Rates

Overall guest ratings

8.1/10 Excellent
Based on 2,898 reviews
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Review highlights

  • 9.1
  • 8.4
  • 5.3
  • 5.1

Good to know

  • Very quiet
  • Friendly service

Nearby

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    About

    Celebrate business success at the Crowne Plaza Hamburg-City Alster hotel, near Lake Aussenalster and 10 minutes' walk from the city centre. You'll be energised by the bright, white and soaring atrium of Crowne Plaza Hamburg-City Alster 's Lobby, located on Graumannsweg in central Hamburg. Our friendly Front Desk staff will direct you to your modern room, or you can sit back with a coffee in our trendy King George Bar . It's 20 minutes' drive from Hamburg Airport to Crowne Plaza Hamburg-City Alster, which sits near the east bank of picturesque Lake Aussenalster. Stroll 20 minutes to Hamburg Central rail station or 10 minutes to Uhlandstrasse subway station . Our Concierge will assist you with personal requests including boat tours at Hamburg's harbour or along the city's plentiful canals, or tickets to musical theatre. Be sure to sample a wide range of regional and international cuisine at the elegant Blue Marlin restaurant. Wireless Internet is free of charge available throughout the whole hotel . Keep your schedule free for some me-time at a peaceful lakeside cafe or join colleagues for rousing musicals at theatres in Hamburg's lively city centre. We strive to make business fun at Crowne Plaza Hamburg-City Alster .

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    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Business center
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Wheelchair accessible
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Laundry facilities
    • No smoking
    • Cable or satellite TV
    • Free Internet
    • Parking (surcharge)
    • Designated smoking area
    • Babysitting or child care
    • Spa
    • Hot tub
    • Indoor pool
    • Kitchen/Kitchenette
    • Sauna
    • Wedding services
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    8.1 Excellent
    Based on 2,898 reviews
    • 9.1 "Terrific location."
    • 8.4 "Breakfast is good."
    • 8.4 "Great service."
    • 7.2 "Good pool."
    • 6.6 "Average cleanliness."
    • 5.3 "Vibe was decent."
    • 5.1 "Internet is average."
    • 5.0 "Average comfort."
    • 4.4 "Rooms are not good."
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    Overall Rating

    8.1 Excellent
    Based on 1,825 reviews
    • 9.0 "Terrific location."
      9.6 "Near to public transport, according to 96%."
      9.1 "City centre within easy reach, said 91%."
      9.9 "Easily accessible by car, said 99%."
      10.0 "100% thought it was easy to get to the train station."
    • 8.7 "Breakfast is good."
    • 8.4 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
    • 6.9 "Pool is mediocre."
    • 6.5 "Average cleanliness."
      6.6 "Only 66% said rooms were clean enough."
    • 4.9 "Not very comfortable."
      2.8 "72% said rooms were small."
      1.6 "84% criticized the small bathroom."
      1.2 "Air conditioning was criticized by 88%."
    • 4.9 "Disappointing food."
      2.2 "For 78%, the dining experience was not enjoyable."
      0.2 "Unclean dining area, according to 98%."
      4.5 "55% found the side dishes unedible."
      4.9 "51% did not enjoy the desserts."
      3.8 "The price was too high for 62%."
    • 4.8 "Internet is poor."
      4.6 "54% thought it was overpriced."
    • 4.0 "Rooms are not good."
      2.8 "72% said rooms were small."
      1.5 "85% complained about the bathroom."
      0.9 "91% thought they were poorly maintained."
      2.0 "For 80%, the rooms looked old."
      1.6 "84% criticized the small bathroom."
      1.2 "Air conditioning was criticized by 88%."
      3.2 "68% said the bathroom was dirty."
      0.1 "99% had problems with the shower."
      3.5 "65% found problems with the furniture."
      3.6 "64% thought the tv was sub-standard."
      1.7 "83% were disappointed with the minibar."
    • 3.9 "Value below average."
      0.8 "92% said the breakfast was too expensive."
      4.6 "54% thought it was overpriced."
      3.8 "The price was too high for 62%."
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    Overall Rating

    8.2 Excellent
    Based on 434 reviews
    • 9.0 "Excellent breakfast."
    • 8.7 "Location is great."
      8.4 "City centre within easy reach, said 84%."
    • 8.2 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
    • 7.5 "Good pool."
    • 6.7 "Average cleanliness."
      6.4 "Only 64% said rooms were clean enough."
    • 6.1 "Average amenities."
      5.7 "57% thought the building was acceptable."
    • 4.9 "Internet is poor."
      4.8 "52% thought it was overpriced."
    • 4.8 "Vibe wasn't good."
      2.4 "76% criticized the unstylish hotel."
    • 4.6 "Not very comfortable."
      3.3 "67% said rooms were small."
      1.5 "85% criticized the small bathroom."
    • 4.6 "Rooms are not good."
      3.3 "67% said rooms were small."
      1.8 "82% complained about the bathroom."
      2.5 "For 75%, the rooms looked old."
      1.5 "85% criticized the small bathroom."
      1.2 "88% thought they were poorly maintained."
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    Overall Rating

    7.9 Good
    Based on 347 reviews
    • 8.8 "Location is great."
      7.9 "City centre within easy reach, said 79%."
      10.0 "100% thought it was easy to get to the train station."
    • 8.4 "Breakfast is good."
    • 8.4 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 7.3 "Good pool."
    • 6.6 "Average cleanliness."
      6.4 "Only 64% said rooms were clean enough."
    • 5.5 "Average comfort."
      5.4 "Beds were acceptable for 54%."
    • 5.4 "Vibe was decent."
    • 5.4 "Internet is average."
      5.1 "51% thought it was adequately priced."
    • 4.5 "Rooms are not good."
      3.8 "62% said rooms were small."
      2.5 "For 75%, the rooms looked old."
      2.5 "75% complained about the bathroom."
      1.3 "87% thought they were poorly maintained."
      1.3 "Air conditioning was criticized by 87%."
      3.1 "69% thought the tv was sub-standard."
      3.7 "63% said the bathroom was dirty."
      2.9 "71% found problems with the furniture."
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    Overall Rating

    8.0 Good
    Based on 289 reviews
    • 9.1 "Terrific location."
    • 8.7 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      7.1 "71% thought the service was very professional."
    • 7.9 "Good breakfast."
    • 7.0 "Good bar."
    • 6.3 "Average cleanliness."
      6.0 "Only 60% said rooms were clean enough."
    • 5.3 "Vibe was decent."
    • 5.0 "Internet is average."
    • 4.8 "Not very comfortable."
      2.9 "71% said rooms were small."
    • 4.4 "Value below average."
      0.8 "92% said the breakfast was too expensive."
    • 4.2 "Rooms are not good."
      2.9 "71% said rooms were small."
      2.0 "80% complained about the bathroom."
      0.9 "91% thought they were poorly maintained."
      2.2 "For 78%, the rooms looked old."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Very quiet"
    "Friendly service"
    data provided by TrustYou

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