Pros (+) The hotel feels modern and well looked after, and has its own bar and restaurant.
Cons (-) The fitness centre was very basic and the hotel lacked a pool and sauna.
4 stars
Crowne Plaza Hamburg - City Alster
Photos of Crowne Plaza Hamburg - City Alster
Overview
Crowne Plaza Hamburg-City Alster is a downtown location in the heart of the German city of Hamburg. Steps from the Uhlandstraße Underground Station and public transportation stops, it is also convenient to such sites as Alsterschwimmhalle, St. Gertrud Kirche, Ernst Deutsch Theater, Außenalster, the Mundsburg Centre, Town Hall Hamburg, St. Pauli Piers, the Port of Hamburg, the famous fish market and lovely Inner Alster Lake. Hamburg Airport is five miles away and Lubeck Airport is around 33 miles from the property.
Noted as a popular business hotel, it is also ideal for a leisure traveler to the area. It offers many desirable facilities and services, including a 24-hour fitness center with water and towel service, a full business services center, private parking, pet-friendly policies, childcare options, laundry and dry-cleaning services, and in-room dining. There is a hotel restaurant and bar, the Blue Marlin, as well as a ticket desk, tour desk, 24-hour front desk, and more.
Rooms range from standards to suites, and yet all will offer such amenities as free Wi-Fi, a business desk with ergonomic chair, a premium entertainment system, climate controls, a large and private bath stocked with signature toiletries, a sitting area, good views of the city, premium bedding, options for breakfast in the room, private safes, and hot beverage stations, among other features.
Whether for a short stay, a lengthy business trip, or a family holiday, the Crowne Plaza Hamburg-City Alster promises an exceptional experience thanks to its great central location, excellent services and premium facilities to ensure comfort at all times.
Latest deals for Crowne Plaza Hamburg - City Alster
*Total includes estimated local taxes & fees payable on check out.
Rates may not include a tourism tax payable by travelers at the hotel.
Prices are based on 1 night, not including taxes and fees
Amenities at Crowne Plaza Hamburg - City Alster
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Dining
- Electric kettle
- Packed lunches
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Refrigerator
- Continental breakfast
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Adapter
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
General
- Window
- Family rooms
- Seating area
- Hardwood or parquet floors
- Interconnected room(s) available
- Sofa
- Soundproof rooms
- Soundproofing
- Lockers
- Telephone
- Storage available
Services and conveniences
- Conference rooms
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Key card access
- Express check-out
- Bottle of water
- 24hr front desk
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Accessible by elevator
- Hypoallergenic
- Allergy-free room
- No smoking
- Non-feather pillow
- Upper floors accessible by elevator
- Designated smoking area
Bathroom
- Shower
- Additional toilet
- Bathtub
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Things to do
- Bicycle rental
- Canoeing
- Cycling
- Pool table
Bedroom
- Socket near the bed
- Clothes rack
- Wardrobe or closet
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
- Kids meals
Parking and transportation
- Parking
Fitness
- Fitness center
Spa
- Sauna
Reviews of Crowne Plaza Hamburg - City Alster
8.6
Very good
4637 verified ratings
Wonderful
2255
Very good
1172
Good
709
Okay
251
Fair
150
Mediocre
49
Poor
51
Summary of reviews
Guests say
Guests appreciated the cleanliness and spaciousness of the rooms, as well as the amenities offered by the hotel. However, many reviews highlighted issues with service quality and breakfast offerings, with some guests expressing dissatisfaction with the location and accessibility due to ongoing street work. Overall, while there are positives, several aspects need improvement.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
8.6 out of 10
41 reviews
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique amenities?
The hotel offers a 24-hour fitness center with water and towel service, a full business services center, private parking, pet-friendly policies, childcare options, and in-room dining.
How is the food quality at the hotel?
Guests have praised the great breakfast with a huge selection of food, tasty food for breakfast and dinner, and a variety of local cafes and restaurants in the neighborhood.
What are the common concerns about the hotel's rooms?
Some guests have mentioned that the rooms were small and dark, while others found the beds to be very firm/hard.
When is the best time to visit the hotel?
The high season is in September, offering a great time to enjoy the hotel's excellent selection of food for breakfast and the lovely walk along the lake into the city center.
What practical information should guests know about parking?
Guests have mentioned paying extra for parking as a concern, so it's advisable to inquire about parking fees and options before arrival.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Public Transportation
The hotel is conveniently located near the Uhlandstraße Underground Station and public transportation stops, making it easy to explore nearby attractions without the need for a car.
Take Advantage of the Fitness Center
Guests appreciated the 24-hour fitness center with water and towel service, providing a convenient way to stay active during their stay.
Pet-Friendly Policies
If traveling with pets, the hotel offers pet-friendly policies, making it a convenient choice for those with furry companions.
Explore Nearby Attractions
The hotel's proximity to attractions such as Alsterschwimmhalle, St. Gertrud Kirche, and the Mundsburg Centre makes it an ideal base for leisure travelers looking to explore the city.
Room Selection Tip
Some guests found the standard rooms to be small and dark. Consider upgrading to a suite for a more spacious and well-lit accommodation experience.
Childcare Options Available
For families traveling with children, the hotel offers childcare options, providing added convenience for parents during their stay.
Laundry and Dry-Cleaning Services
Take advantage of the hotel's laundry and dry-cleaning services, particularly useful for longer stays or business trips.
Consider Low Season Travel
If looking to avoid crowds, consider visiting in January, noted as the low season, to experience the city with fewer tourists.
Accessibility Features
The hotel offers increased accessibility and allergy-free room options, catering to guests with specific needs.
Location
Graumannsweg 10, 22087 Hamburg, Hamburg
What's nearby
- Hamburg Central Bus Station0.8 mi
- Hammerbrook1.1 mi
- Staatsoper Hamburg1.3 mi
- Hamburger Rathaus1.4 mi
- Speicherstadt1.5 mi
- Universität Hamburg1.5 mi
- Hamburg City Centre1.6 mi
- Nikolaikirche1.6 mi
- Museum für Hamburgische Geschichte2 mi
- Elbphilharmonie2 mi
- Landungsbrücken2.4 mi
- Port of Hamburg2.5 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Crowne Plaza Hamburg - City Alster
Low season | March |
|---|---|
High season | July |
Average price (weeknight) | $212 |
Average price (weekend night) | $208 |
When to book a room at Crowne Plaza Hamburg - City Alster
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Crowne Plaza Hamburg - City Alster
FAQs when booking at Crowne Plaza Hamburg - City Alster
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Value for money | 8.3 |
|---|---|
Distance to city center | 1.3 mi |
Nearest Airport | Hamburg |
Distance to airport | 4.8 mi |
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