Overview

Hotel Mercedes Hamburg

Steindamm 51, 20099 Hamburg, Hamburg, Germany
+49 40 280 1218

$37+

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Overall guest ratings

5.6/10 Okay
Based on 1,153 reviews
See all reviews

Review highlights

  • 8.4
  • 6.9
  • 3.7
  • 3.1

Good to know

  • Train station is close

Nearby

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    About

    Hotel Mercedes Hamburg is in the heart of Hamburg, walking distance from St. Mary's Cathedral and Schauspielhaus. This hotel is within close proximity of Arts and Crafts Museum and Ohnsorg Theater.

    Rooms

    Make yourself at home in one of the 23 air-conditioned guestrooms. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

    Rec, Spa, Premium Amenities

    Make use of convenient amenities, which include complimentary wireless Internet access and concierge services.

    Dining

    A complimentary buffet breakfast is served daily.

    Business, Other Amenities

    Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Concierge service
    • Laundry facilities
    • No smoking
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Pets not allowed
    • Parking (surcharge)
    • Storage available
    • Internet
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    5.6 Okay
    Based on 1,153 reviews
    • 8.4 "Location is great."
    • 6.9 "Breakfast is mediocre."
    • 6.6 "Service is ok."
    • 3.7 "Not very clean."
    • 3.1 "Disappointing internet connection."
    • 2.6 "Quite uncomfortable."
    • 2.6 "Awful rooms."
    • 2.5 "Horrible vibe."
    View all review categories

    Overall Rating

    5.6 Okay
    Based on 611 reviews
    • 8.2 "Location is great."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
    • 7.0 "Good breakfast."
    • 6.6 "Service is ok."
      6.7 "Only 67% found the staff to be friendly enough."
      5.8 "58% said the reception staff was ok."
      6.0 "Only 60% thought the service was professional."
    • 3.6 "Not very clean."
      3.3 "67% said rooms were dirty."
      1.5 "85% said the bathroom was dirty."
    • 2.4 "Quite uncomfortable."
      0.9 "91% said rooms were small."
      5.0 "Beds were acceptable for 50%."
      2.8 "72% thought it was too noisy."
      0.5 "95% criticized the small bathroom."
      2.5 "Air conditioning was criticized by 75%."
    • 2.4 "Horrible vibe."
      1.8 "82% criticized the unstylish hotel."
    • 2.4 "Awful rooms."
      3.3 "67% said rooms were dirty."
      1.8 "82% complained about the bathroom."
      0.9 "91% said rooms were small."
      5.0 "Beds were acceptable for 50%."
      0.3 "97% thought they were poorly maintained."
      1.5 "85% said the bathroom was dirty."
      2.1 "For 79%, the rooms looked old."
      2.6 "74% had problems with the shower."
      0.5 "95% criticized the small bathroom."
      2.5 "Air conditioning was criticized by 75%."
      2.0 "80% found problems with the furniture."
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    Overall Rating

    5.8 Okay
    Based on 230 reviews
    • 8.3 "Location is great."
      9.9 "99% thought it was easy to get to the train station."
    • 6.8 "Breakfast is mediocre."
    • 6.7 "Service is ok."
      5.6 "56% said the reception staff was ok."
    • 3.4 "Not very clean."
      3.0 "70% said rooms were dirty."
      1.5 "85% said the bathroom was dirty."
    • 2.4 "Quite uncomfortable."
      0.8 "92% said rooms were small."
      5.0 "Beds were acceptable for 50%."
      2.8 "72% thought it was too noisy."
    • 2.4 "Horrible vibe."
    • 2.2 "Awful rooms."
      0.8 "92% said rooms were small."
      5.0 "Beds were acceptable for 50%."
      1.8 "82% complained about the bathroom."
      3.0 "70% said rooms were dirty."
      0.2 "98% thought they were poorly maintained."
      1.5 "85% said the bathroom was dirty."
    View all review categories

    Overall Rating

    5.7 Okay
    Based on 115 reviews
    • 8.2 "Location is great."
      9.9 "99% thought it was easy to get to the train station."
    • 7.3 "High value."
    • 6.9 "Breakfast is mediocre."
    • 6.5 "Service is ok."
    • 3.5 "Not very clean."
      3.0 "70% said rooms were dirty."
    • 3.1 "Awful rooms."
      2.1 "79% complained about the bathroom."
      3.0 "70% said rooms were dirty."
      3.4 "66% had problems with the shower."
      1.3 "87% said rooms were small."
    • 3.0 "Quite uncomfortable."
      1.3 "87% said rooms were small."
    • 2.9 "Horrible vibe."
      2.2 "78% criticized the unstylish hotel."
    View all review categories

    Overall Rating

    5.7 Okay
    Based on 196 reviews
    • 8.3 "Location is great."
      9.9 "99% thought it was easy to get to the train station."
    • 7.4 "High value."
    • 7.1 "Good breakfast."
    • 6.6 "Service is ok."
    • 4.0 "Not very clean."
      3.6 "64% said rooms were dirty."
      1.8 "82% said the bathroom was dirty."
    • 2.7 "Horrible vibe."
      2.0 "80% criticized the unstylish hotel."
    • 2.4 "Awful rooms."
      1.7 "83% complained about the bathroom."
      3.6 "64% said rooms were dirty."
      1.2 "88% said rooms were small."
      0.2 "98% thought they were poorly maintained."
      0.5 "95% criticized the small bathroom."
      1.8 "82% said the bathroom was dirty."
    • 2.4 "Quite uncomfortable."
      1.2 "88% said rooms were small."
      2.7 "73% thought it was too noisy."
      0.5 "95% criticized the small bathroom."
    View all review categories
    Good to know
    "Train station is close"
    data provided by TrustYou

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