Heikotel - City Nord

The hotel is a great choice in both low and high seasons, with May being the low season and April being the high season.

The rooms and bathrooms are clean and well-prepared, providing a comfortable and hygienic stay for guests.

Yes, the hotel offers private parking, providing convenient and secure parking for guests' vehicles.

The staff is known for being nice, helpful, and hospitable, ensuring a pleasant and accommodating experience for all guests.

The beds are comfortable, providing a good night's sleep for guests, although some rooms may have single beds put together.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

The self-service check-in option was appreciated by many guests, especially for late arrivals. However, some found the instructions for using the self-service check-in machine unclear, so it's advisable to inquire about this process in advance.

Some guests reported issues with room cleanliness and maintenance, such as dusty areas and old carpets. It may be beneficial to request a room inspection or inquire about recently renovated rooms.

A few guests encountered issues with warm water and electricity, leading to inconvenience. It's advisable to confirm the availability of these amenities upon check-in, especially if arriving late in the evening or early in the morning.

The hotel's proximity to markets and restaurants was highlighted as a convenience by several guests. Consider exploring the nearby dining options for a variety of choices.

The hotel's location close to the train station and its easy access to the airport were praised by guests. It's worth considering the hotel's convenient transportation connections for ease of travel.

Some guests were surprised by extra charges, such as for coffee capsules and the use of the coffee machine in the room. It's advisable to inquire about any additional costs for in-room amenities.

Some guests mentioned that not all staff members were proficient in English, which led to communication challenges. It may be helpful to inquire about the language proficiency of the staff when seeking assistance.

Guests staying on the ground floor expressed concerns about the security of the large windows. If staying on the ground floor, it's advisable to inquire about window security measures for peace of mind.

Some guests found the room size to be smaller than expected, while others were pleasantly surprised by the spaciousness. It may be beneficial to inquire about the room size and layout based on personal preferences.