Overview

Steigenberger Hotel Hamburg

Heiligengeistbrücke 4, 20459 Hamburg, Hamburg, Germany
+49 40 368 060

$145+

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Rates

Overall guest ratings

8.3/10 Excellent
Based on 3,468 reviews
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Review highlights

  • 9.3
  • 8.4
  • 4.8
  • 4.2

Good to know

  • Great reception
  • Professional service
  • Friendly service

Nearby

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    About

    The modern 5* superior hotel, built in the typical Hanseatic style, is located in the city centre, only a few steps away from all the places of interest and excellent shopping facilities. A total of 233 generously sized rooms and suites offer the comfort that is expected by travellers.

    The Shiseido Day Spa with a panoramic sauna, steam baths, relax lounge and a large range of different types of massages, Ayurveda and beauty treatment take care of you after an exciting day. Thanks to a roof terrace, there is a fitness area available for open-air training right in the midst of the city.

    At the Restaurant am Fleet situated directly at the waterfront, you will enjoy your breakfast with a magnificent view over the Alster waterway. In the Bistro am Fleet with attached conservatory, you can enjoy the light, Mediterranean-style kitchen as well as unusual Euro-Asian creations and a daily changing business lunch. The Pianobar with live music and a Davidoff Cigar Lounge will offer the perfect end to the day. At the newly openend SABAI restaurant you can savour a modern cuisine with the best of Asian and European cuisine.

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    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Gift shop
    • No smoking
    • ATM on-site
    • Business center
    • Concierge service
    • Cribs available
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Wheelchair accessible
    • Spa
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Free airport shuttle
    • Free Internet
    • Parking (surcharge)
    • Steam room
    • Storage available
    • Babysitting/child services (surcharge)
    • Indoor pool
    • Smoking rooms available
    • Wedding services
    • Terrace/Patio
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    Map

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    Reviews

    Guest reviews

    Overall Rating

    8.3 Excellent
    Based on 3,468 reviews
    • 9.3 "Terrific location."
    • 8.4 "Great service."
    • 6.4 "Breakfast is mediocre."
    • 5.8 "Rooms are ok."
    • 4.8 "Vibe wasn't good."
    • 4.2 "Internet is poor."
    • 3.4 "Value below average."
    • 0.8 "Horrible pool."
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    Overall Rating

    8.4 Excellent
    Based on 2,011 reviews
    • 9.5 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Near to public transport, according to 100%."
      8.9 "Easily accessible by car, said 89%."
      9.7 "97% liked the proximity to shopping."
      10.0 "100% thought it was easy to get to the train station."
      9.0 "90% liked the proximity to sightseeing."
    • 8.4 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.1 "81% thought the service was very professional."
      7.6 "76% said the reception staff was great."
    • 7.8 "Wellness & sports facilities were pleasant enough."
      8.7 "87% loved the sauna."
    • 6.9 "Breakfast is mediocre."
    • 5.7 "Rooms are ok."
      6.5 "Beds were acceptable for 65%."
    • 4.6 "Vibe wasn't good."
      1.9 "81% criticized the unstylish hotel."
    • 4.0 "Internet is poor."
    • 3.7 "Value below average."
      0.8 "92% said the breakfast was too expensive."
    • 1.1 "Horrible pool."
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    Overall Rating

    8.6 Excellent
    Based on 416 reviews
    • 9.5 "Terrific location."
      9.4 "94% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Near to public transport, according to 100%."
    • 8.6 "Great service."
      9.2 "92% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
      7.3 "73% said the reception staff was great."
    • 6.6 "Rooms are ok."
      5.7 "Beds were acceptable for 57%."
    • 6.5 "Breakfast is mediocre."
    • 4.9 "Vibe wasn't good."
      2.0 "80% criticized the unstylish hotel."
    • 3.8 "Internet is poor."
    • 3.3 "Value below average."
      0.7 "93% said the breakfast was too expensive."
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    Overall Rating

    8.2 Excellent
    Based on 485 reviews
    • 9.4 "Terrific location."
      9.6 "96% liked the proximity to shopping."
    • 8.4 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
      7.7 "77% thought the service was very professional."
    • 6.8 "Food is average."
    • 6.7 "Average comfort."
      5.7 "Beds were acceptable for 57%."
    • 6.4 "Breakfast is mediocre."
    • 5.5 "Rooms are ok."
      5.7 "Beds were acceptable for 57%."
      7.0 "70% said rooms were clean."
    • 4.8 "Vibe wasn't good."
      1.8 "82% criticized the unstylish hotel."
    • 4.5 "Internet is poor."
    • 3.7 "Value below average."
      0.8 "92% said the breakfast was too expensive."
    • 0.7 "Horrible pool."
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    Overall Rating

    8.1 Excellent
    Based on 554 reviews
    • 9.2 "Terrific location."
    • 8.0 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      8.0 "80% thought the service was very professional."
    • 6.1 "Breakfast is mediocre."
    • 6.0 "Average comfort."
      5.2 "Beds were acceptable for 52%."
    • 5.0 "Rooms are ok."
      3.1 "69% complained about the bathroom."
      2.7 "73% thought they were poorly maintained."
      0.4 "Air conditioning was criticized by 96%."
      1.6 "For 84%, the rooms looked old."
      2.7 "73% had problems with the shower."
    • 4.5 "Vibe wasn't good."
      1.4 "86% criticized the unstylish hotel."
    • 4.3 "Internet is poor."
    • 3.5 "Value below average."
      0.7 "93% said the breakfast was too expensive."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Great reception"
    "Professional service"
    "Friendly service"
    data provided by TrustYou

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