Pros (+) Room was spacious, well equipped and clean Breakfast is reach and fresh
Cons (-) Hotel wifi was good checking emails and that's about it. Continuously disconnecting with subpar speeds. While it was better on cable, it wasn't much better.
5 stars
Fairmont Hotel Vier Jahreszeiten
Neuer Jungfernstieg 9-14, 20354 Hamburg, Hamburg, Germany
Hamburg, Germany
See location+49 40 3494 3151Photos of Fairmont Hotel Vier Jahreszeiten
Overview
The Fairmont Hotel Vier Jahreszeiten Hamburg is a luxurious lakefront property. The hotel can provide in-room childcare, and there are supervised children's activities available. Travelers can also make use of the health club, the full-service spa, and the personal motorized watercraft that are available on site. The dining options include five restaurants, a daily breakfast buffet, two bars, and a coffee shop. There is room service available 24 hours per day, and there are also barbeque grills available for guest use. The front desk staff can be reached all day and night, and they are happy to provide concierge services. Guests will find that the staff members are multilingual and can offer assistance in English, French, German, Italian, and Spanish.
There are 156 guestrooms spread among five floors. The hotel will graciously supply bathrobes and slippers for guest use, and there is a stocked minibar. The beds have premium bedding and there is a nightly turndown service. Private bathrooms have separate tubs and showers, and they are stocked with designer toiletries. Free bottled water is provided, and there is free WiFi access as well.
Ideally located in Neustadt, the Fairmont puts guests in walking distance of the Hamburg City Hall, Moenckebergstrasse, and Hamburger Kunsthalle. Also nearby is the St. Michael's Church, Miniatur Wunderland, Hamburg Dungeon, and Reeperbahn. The Hamburg Airport is located roughly 15 minutes away via plane, and there are two metro stations within walking distance. The hotel has shuttles that will take guests to the airport and to area attractions for a small surcharge.
Latest deals for Fairmont Hotel Vier Jahreszeiten
*Total includes estimated local taxes & fees payable on check out.
Rates may not include a tourism tax payable by travelers at the hotel.
Prices are based on 1 night, not including taxes and fees
Amenities at Fairmont Hotel Vier Jahreszeiten
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
- Valet parking
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Hammam (Turkish bath)
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Conference rooms
- Safety deposit box
- Bottle of water
General
- Family rooms
- Hardwood or parquet floors
- Inner courtyard view
- Interconnected room(s) available
- Lake view
- Lockers
- Storage available
- Fireplace
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Telephone
- Carpeted
Dining
- Wine glasses
- Electric kettle
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Coffee shop
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Coffee machine
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Conditioner
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Bathtub
- Toilet
- Toilet paper
- Toothbrush
Accessibility and suitability
- Hypoallergenic
- Hypoallergenic pillow
- Non-feather pillow
- Designated smoking area
- Non-smoking rooms available
- Elevator
- Accessible by elevator
- Allergy-free room
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- Blu-ray player
- CD player
- TV
- DVD player
Parking and transportation
- Parking
- Airport shuttle (surcharge)
- Private parking
- Shuttle service (additional charge)
- EV charging station
- Valet parking
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Kid-friendly buffet
- Baby safety gates
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
Bedroom
- Extra-long beds (> 2 meters)
- Feather pillow
- Alarm clock
- Wardrobe or closet
Things to do
- Bicycle rental
- Board games/puzzles
- Beauty salon
- Night club
Spa
- Spa
- Spa and wellness center
- Massage
- Sauna
Outdoor
- Terrace/Patio
- Grill
- Balcony
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
Reviews of Fairmont Hotel Vier Jahreszeiten
9.4
Wonderful
1581 verified ratings
Wonderful
1251
Very good
156
Good
78
Okay
38
Fair
31
Mediocre
11
Poor
16
Summary of reviews
Guests say
Guests appreciated the hotel's great location and charming atmosphere, but many expressed dissatisfaction with the service quality and cleanliness, highlighting issues such as unprofessional staff and cleanliness concerns like mice. While some guests enjoyed the spacious rooms and amenities, others faced problems with Wi-Fi and room keys, indicating a need for better management and training.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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9.4 out of 10
276 reviews
9.2 out of 10
2 reviews
9.5 out of 10
2 reviews
All reviews
Pros (+) The Staff was extremly nice!!
Cons (-) During my stay it was extremly crowded because of a special event in the hotel. It is a pity that the bar is not -non smokeing-!
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What dining options are available at the hotel?
The hotel offers five restaurants, a daily breakfast buffet, two bars, and a coffee shop, providing a variety of dining experiences for guests.
Are there any family-friendly amenities at the hotel?
Yes, the hotel provides babysitting or child care, kids meals, and a kid-friendly buffet, ensuring a family-friendly experience for guests.
What can guests expect from the hotel's customer service?
Guests can expect exceptional customer service with multilingual staff, 24-hour front desk availability, and a refreshing old-fashioned attitude, ensuring a pleasant and accommodating stay.
How is the cleanliness of the hotel rooms and facilities?
The hotel maintains high cleanliness standards with daily housekeeping, enhanced cleaning protocols, and guest accommodation disinfection between stays, ensuring a clean and comfortable environment for guests.
What are the best times to visit the hotel?
The high season is in May, offering an ideal time to experience the hotel's luxurious amenities and explore nearby attractions in Hamburg.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Enjoy the Dining Options
With five restaurants, two bars, and a coffee shop on-site, guests have a variety of dining choices. Many guests praised the delicious food and the breakfast buffet.
Utilize the Hotel's Shuttle Service
The hotel offers shuttles to the airport and nearby attractions for a small surcharge, providing convenient transportation options for guests.
Take Advantage of the Health Club and Spa
Guests can make use of the health club, full-service spa, and various wellness facilities available on-site, providing opportunities for relaxation and rejuvenation.
Consider Room Selection Carefully
While the hotel offers luxurious accommodations, some guests noted that certain rooms may be noisy or have limited views. Reading room descriptions and guest reviews can help in selecting the most suitable room.
Explore Nearby Attractions
The hotel's ideal location in Neustadt puts guests within walking distance of several popular attractions, including the Hamburg City Hall, Moenckebergstrasse, and Hamburger Kunsthalle.
Be Mindful of Room Amenities
While the hotel provides various amenities, some guests mentioned that the TV and phone systems may be outdated. Guests who prioritize modern technology may want to consider this aspect when booking.
Take Note of Staff Politeness
Many guests appreciated the politeness and helpfulness of the hotel staff. The multilingual staff members were particularly praised for their exceptional service.
Check for Special Events
Some guests highlighted the hotel's beautiful Christmas decorations, indicating that the hotel may offer special seasonal experiences and decor during festive periods.
Be Aware of Potential Noise
A few guests mentioned noise-related issues in certain rooms, so it may be beneficial to inquire about room locations and potential noise disturbances before booking.
Location
Neuer Jungfernstieg 9-14, 20354 Hamburg, Hamburg
What's nearby
- Staatsoper Hamburg247 yd
- Hamburger Rathaus0.4 mi
- Hamburg City Centre0.5 mi
- Nikolaikirche0.6 mi
- Speicherstadt0.8 mi
- Universität Hamburg0.8 mi
- Museum für Hamburgische Geschichte0.8 mi
- Hamburg Central Bus Station0.8 mi
- Elbphilharmonie1 mi
- Landungsbrücken1.2 mi
- Port of Hamburg1.3 mi
- Hammerbrook1.4 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Fairmont Hotel Vier Jahreszeiten
Low season | June |
|---|---|
High season | December |
Average price (weeknight) | $471 |
Average price (weekend night) | $498 |
When to book a room at Fairmont Hotel Vier Jahreszeiten
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Fairmont Hotel Vier Jahreszeiten
FAQs when booking at Fairmont Hotel Vier Jahreszeiten
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Value for money | 8.6 |
|---|---|
Distance to city center | 0.5 mi |
Nearest Airport | Hamburg |
Distance to airport | 5.2 mi |