Pros (+) * Very central location
Cons (-) * Old design, furniture and TV * Not too much care about the details: scratched furniture and not clean pillow case * The bathroom is awful-looking (very old design)
5 stars
Steigenberger Hotel Hamburg
Photos of Steigenberger Hotel Hamburg
Overview
Pet-friendly Hamburg hotel connected to the convention center, steps from Neuer Wall 2 restaurants, a full-service spa, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, self parking, and 24-hour room service are onsite. Housekeeping is available on request. Steigenberger Hotel Hamburg offers 235 air-conditioned accommodations with minibars and espresso makers. Accommodations offer separate sitting areas. Beds feature down comforters. A pillow menu is available. 49-inch LED televisions come with satellite channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided daily. Recreational amenities at the hotel include a 24-hour fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
Latest deals for Steigenberger Hotel Hamburg
*Total includes estimated local taxes & fees payable on check out.
Rates may not include a tourism tax payable by travelers at the hotel.
Prices are based on 1 night, not including taxes and fees
Amenities at Steigenberger Hotel Hamburg
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business center
- Flat-screen TV
Kitchen
- Wine glasses
- Electric kettle
- Kitchenware
- Kitchen
- Kitchenette
- Dishwasher
- Oven
- Microwave
- Stovetop
- Tea/coffee maker
- Kettle
- Refrigerator
- Coffee machine
- Dining area
General
- Hardwood or parquet floors
- Inner courtyard view
- Interconnected room(s) available
- Storage available
- Quiet street view
- River view
- Fireplace
- Seating area
- Slippers
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- City view
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Hammam (Turkish bath)
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
Basics
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional toilet
- Bathtub
- Bidet
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
Dining
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Vending machine (drinks)
- Dining table
Accessibility and suitability
- Hypoallergenic
- No smoking
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Accessible by elevator
- Allergy-free room
- Upper floors accessible by elevator
Bedroom
- Extra-long beds (> 2 meters)
- Feather pillow
- Fold-up bed
- Socket near the bed
- Wardrobe or closet
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- TV
Laundry
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Parking and transportation
- Parking
- Valet parking
Things to do
- Bicycle rental
- Beauty salon
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
- Kids meals
Spa
- Spa
- Sauna
Outdoor
- Terrace/Patio
Fitness
- Fitness center
Reviews of Steigenberger Hotel Hamburg
8.6
Very good
4021 verified ratings
Wonderful
1778
Very good
851
Good
634
Okay
289
Fair
264
Mediocre
111
Poor
94
Summary of reviews
Guests say
Guests appreciated the hotel's great location and cleanliness, highlighting its central position and well-maintained rooms. However, many reviews pointed out that the hotel does not meet the expectations of a 5-star rating, particularly in terms of value for money and amenities. Some guests felt the prices were too high for the services offered, leading to mixed feelings about the overall experience.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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Score by provider
8.6 out of 10
682 reviews
8.7 out of 10
25 reviews
8.6 out of 10
2 reviews
All reviews
Pros (+) It was centrally located. It was.very clean and modern. They were great about an early check-in itime! The staff was very helpful and fluent in English! I would definitely stay here again!
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique amenities?
The hotel offers a variety of unique amenities such as daily housekeeping, a business center, a tour desk, and a spa and sauna for guests to enjoy.
What practical information can you provide about parking availability?
Parking is available at the hotel, including valet parking, but some guests have mentioned that it can be expensive and may fill up quickly.
What can guests expect from the hotel's breakfast?
Guests can expect an excellent and varied breakfast with various choices, a tea corner, and a glass of milk at the table, as highlighted by positive reviews.
What is the hotel's approach to cleanliness and customer service?
The hotel is known for its cleanliness, spacious rooms, and very friendly and professional staff, as mentioned in several positive reviews.
When is the best time to visit the hotel?
The high season is in August, and the low season is in November, providing guests with the opportunity to plan their visit based on their preferences and the hotel's availability.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Explore Nearby Attractions
The hotel's central location makes it perfect for exploring all parts of Hamburg, with many popular sights within walking distance, including the Hauptkirche Sankt Michaelis, Hamburger Rathaus, and Miniatur Wunderland.
Consider Low Season Visits
If you prefer fewer crowds, consider visiting in November, which is considered the low season, to enjoy the hotel and nearby attractions with fewer tourists.
Check Room Amenities
Some guests were disappointed by the absence of a water cooker in the room. If this is important to you, it's advisable to check the room amenities before booking.
Be Mindful of Parking
Several guests mentioned that the hotel's parking has limited capacity, and there are no discounts for hotel guests. It's recommended to explore alternative parking options in advance.
Verify Spa Availability
Some guests were disappointed to find that the spa was not available as advertised. If access to the spa is important to you, it's advisable to verify its availability before booking.
Consider Room Service Limitations
Guests noted that the selection from room service and the main restaurant was limited. If dining options are important to you, it's advisable to check the available menu offerings in advance.
Be Aware of Check-in Times
Some guests experienced delays in accessing their rooms upon arrival, as the main restaurant was closed, and only room service was available. It's advisable to consider this when planning your arrival time.
Note the Lack of Bar and Restaurant
Some guests were disappointed by the absence of a bar and restaurant, which affected the hotel's atmosphere. If these amenities are important to you, it's advisable to consider this aspect before booking.
Check for Room Temperature Control
A guest mentioned that the room was not warm despite setting the temperature to +30°C. If room temperature control is important to you, it's advisable to verify this feature before booking.
Location
Heiligengeistbruecke 4, 20459 Hamburg, Hamburg
What's nearby
- Hamburg City Centre245 yd
- Nikolaikirche0.3 mi
- Hamburger Rathaus0.3 mi
- Museum für Hamburgische Geschichte0.5 mi
- Staatsoper Hamburg0.5 mi
- Elbphilharmonie0.5 mi
- Speicherstadt0.6 mi
- Landungsbrücken0.8 mi
- Port of Hamburg0.8 mi
- Hamburg Central Bus Station1.1 mi
- Reeperbahn1.1 mi
- Universität Hamburg1.2 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Steigenberger Hotel Hamburg
Low season | August |
|---|---|
High season | March |
Average price (weeknight) | $253 |
Average price (weekend night) | $517 |
When to book a room at Steigenberger Hotel Hamburg
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Steigenberger Hotel Hamburg
FAQs when booking at Steigenberger Hotel Hamburg
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Value for money | 8.1 |
|---|---|
Distance to city center | 0.5 mi |
Nearest Airport | Hamburg |
Distance to airport | 5.6 mi |
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