Overview

Hangzhou New Xilai Hotel

No.690 Dongxin Road, Hangzhou 310014, China
+86 571 2802 6777

$37+

Overall guest ratings

8.2/10 Excellent
Based on 758 reviews

Review highlights

  • 9.3
  • 7.8
  • 5.6
  • 3.3

Good to know

  • Great reception
  • Friendly atmosphere

Nearby

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    Amenities

    • Business center
    • Internet
    • Room service
    • Restaurant
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
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    Reviews

    Guest reviews

    Overall Rating

    8.2 Excellent
    Based on 758 reviews
    • 9.3 "Excellent value."
    • 7.8 "Good service."
      7.6 "76% said the reception staff was great."
      8.9 "89% thought the service was very professional."
      7.7 "77% found the staff to be very friendly."
    • 6.9 "Location is acceptable."
      6.3 "Parking was ok, according to 63%."
    • 6.3 "Rooms are ok."
      6.5 "Only 65% said rooms were big enough."
    • 5.7 "Food is average."
    • 5.6 "Vibe was decent."
    • 3.3 "Breakfast is below average."
    • 3.3 "Bad amenities."
      3.4 "66% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
    • 1.7 "Disappointing internet connection."
      1.7 "83% said the wifi quality was bad."
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    Overall Rating

    8.7 Excellent
    Based on 181 reviews
    • 9.4 "Excellent value."
    • 7.7 "Good cleanliness."
    • 7.3 "Good service."
    • 6.9 "Location is acceptable."
    • 6.2 "Rooms are ok."
    • 5.9 "Vibe was decent."
    • 5.1 "Average comfort."
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    Overall Rating

    8.2 Excellent
    Based on 90 reviews
    • 9.4 "Excellent value."
    • 8.1 "Great service."
    • 7.0 "Good location."
    • 5.8 "Rooms are ok."
    • 5.4 "Vibe was decent."

    Overall Rating

    7.8 Good
    Based on 447 reviews
    • 9.3 "Excellent value."
    • 7.6 "Good service."
      8.0 "80% said the reception staff was great."
    • 6.8 "Location is acceptable."
    • 6.1 "Rooms are ok."
      6.3 "Only 63% said rooms were big enough."
    • 4.8 "Vibe wasn't good."
      0.4 "96% criticized the unstylish hotel."
    • 3.1 "Terrible amenities."
      3.2 "68% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
    • 3.1 "Awful breakfast."
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    Overall Rating

    9.0 Excellent
    Based on 37 reviews
    • 7.9 "Good service."
    • 6.5 "Rooms are ok."
    Good to know
    "Great reception"
    "Friendly atmosphere"
    data provided by TrustYou

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