Midtown Shangri-La, Hangzhou
Photos of Midtown Shangri-La, Hangzhou
Overview
Amenities at Midtown Shangri-La, Hangzhou
- Indoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
General
- Window
- Executive lounge access
- Family rooms
- Interconnected room(s) available
- Lake view
- Landmark view
- Lockers
- Storage available
- Quiet street view
- Seating area
- Slippers
- Sofa
- Solarium
- Soundproof rooms
- Telephone
- Carpeted
- City view
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Smoking rooms available
- Safety deposit box
- Bottle of water
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Pajamas
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Bathroom
- Hairdryer
- Public bath
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional bathroom
- Additional toilet
- Bathtub
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
Dining
- Wine glasses
- Electric kettle
- Packed lunches
- Fruits
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Coffee machine
Accessibility and suitability
- Hypoallergenic
- Hypoallergenic pillow
- No smoking
- Non-feather pillow
- Designated smoking area
- Increased accessibility
- Elevator
- Accessible by elevator
- Allergy-free room
- Toilet with grab rails
- Upper floors accessible by elevator
Pool and spa
- Heated pool
- Spa
- Hot tub
- Indoor pool
- Pool towels
- Pool with a view
- Spa and wellness center
- Massage
- Sauna
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
Family friendly
- Cribs available
- Kids meals
- Kid-friendly buffet
- Pool cover
- Baby safety gates
Parking and transportation
- Free parking
- Private parking
- Airport shuttle
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Things to do
- Gift shop
- Beauty salon
- Night club
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
Fitness
- Fitness center
Reviews of Midtown Shangri-La, Hangzhou
Summary of reviews
Score by provider
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's location?
The hotel is located close to the West Lake, night market, and various shops and restaurants, providing easy access to the city's attractions.
How is the hotel's customer service?
Guests have praised the staff for their warmth, attentiveness, and excellent service, making their stay special and unforgettable.
What are the common concerns about the hotel's rooms?
Some guests have mentioned concerns about the outdated rooms, noise from central air-con, and the need for maintenance of room amenities.
What are the highlights of the hotel's amenities?
The hotel offers excellent facilities, a great spa, and a wide gym area, providing a memorable experience for guests.
What practical information should I know about the hotel's transportation options?
The hotel offers free parking and private parking, as well as an airport shuttle service, ensuring convenient transportation options for guests.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Noise Levels
Some guests reported noise disturbances from neighboring rooms, particularly from children and noisy guests. Consider requesting a room in a quieter area of the hotel to ensure a peaceful stay.
Explore Nearby Attractions
The hotel's proximity to the West Lake, night market, and shopping mall makes it convenient for guests to explore the local area on foot. Take advantage of the hotel's central location to experience the nearby attractions.
Be Mindful of Smoking
A few guests noted the presence of cigarette smoke in the rooms and common areas. If sensitive to smoke, it's advisable to communicate preferences clearly with the hotel staff and request a non-smoking room.
Check for Shuttle Services
While the hotel may not offer a free shuttle service from the airport, guests can explore alternative transportation options such as booking a car through external services like Ctrip.com for convenience.
Consider Room Upkeep
Some guests mentioned issues with room maintenance, such as outdated decor and poor finishing. Prioritize inspecting room details upon check-in and communicate any concerns to the staff for prompt resolution.
Enjoy the Spa and Wellness Facilities
Guests appreciated the hotel's spa, sauna, and wellness center. Take advantage of these facilities for a relaxing and rejuvenating experience during your stay.
Engage with the Concierge
Guests highlighted the helpfulness of the concierge staff, particularly in assisting with bookings and providing local recommendations. Utilize the concierge services for personalized assistance and insider tips on exploring Hangzhou.
Experience the Breakfast
Positive feedback was given for the hotel's breakfast, with guests praising the variety and quality of the offerings. Make sure to indulge in the breakfast spread for a delightful start to the day.
Appreciate Special Gestures
Several guests mentioned receiving complimentary items and special treatment for occasions such as anniversaries. If celebrating a special event, consider informing the hotel in advance for a memorable experience.
Location
What's nearby
- Baochu Pagoda0.5 mi
- Hangzhou Theatre0.6 mi
- Wulin Square0.7 mi
- West Lake1.2 mi
- Hangzhou Railway Station1.8 mi
- Yellow Dragon Sports Center1.8 mi
- Hangzhou Botanical Garden1.9 mi
- Zhejiang University Yuquan Campus2.1 mi
- Leifeng Pagoda2.2 mi
- Jingci Temple2.3 mi
- China National Tea Museum3.1 mi
- Hangzhou Grand Theatre3.4 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Midtown Shangri-La, Hangzhou
Low season | June |
|---|---|
High season | September |
Average price (weeknight) | $172 |
Average price (weekend night) | $244 |
When to book a room at Midtown Shangri-La, Hangzhou
KAYAK's top tips for your stay at Midtown Shangri-La, Hangzhou
FAQs when booking at Midtown Shangri-La, Hangzhou
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Value for money | 8.5 |
|---|---|
Distance to city center | 2.1 mi |
Nearest Airport | Hangzhou |
Distance to airport | 16.7 mi |