Diamond Westlake Suites

Diamond Westlake Suites offers a wide range of amenities including an outdoor pool, sauna, outdoor tennis courts, Hidden Beauty Spa, on-site restaurant, and easy access to West Lake.

Guests can expect friendly and helpful staff who speak English and are available to organize tours and activities in Hanoi. The staff also provide excellent service and care for daily needs.

Some guests have mentioned concerns about the outdated rooms, limited breakfast options, and the location being quiet and far away from the old quarter. However, the hotel provides a free shuttle service to the main area.

The hotel offers practical facilities such as a fully stocked kitchen, large pool, golf nets, mini-mart on site, and a free shuttle into the old quarter.

Diamond Westlake Suites provides spacious and comfortable apartments, a peaceful environment amidst the Hanoi bustle, and a lovely pool and grounds, making it feel like home.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the lake comes highly recommended.

While the hotel offers a free shuttle service, some guests found the location a bit far from the main attractions. Consider using Grab for convenient travel or utilizing the hotel's shuttle service for ease of access to the Old Quarter.

Families with kids appreciated the hotel's facilities, such as the kids' club, child pool, and play areas. It's a great option for families looking for a comfortable and entertaining stay.

Some guests suggested that certain apartments may be in need of renovation. Consider inquiring about the availability of updated or renovated apartments for a more modern experience.

Guests highlighted the variety of restaurants within walking distance of the hotel. Take advantage of the diverse dining options just a block away from the property.

Guests enjoyed the large pool, well-equipped kitchen, and spacious apartments. Make the most of the facilities available on-site for a comfortable and convenient stay.

The hotel is described as more geared towards long-term residents, offering spacious and well-equipped apartments. It may be a suitable option for those planning extended stays in Hanoi.

While some guests found the breakfast sufficient, others were dissatisfied with the limited options. Consider exploring nearby breakfast alternatives for a varied dining experience.

The hotel offers increased accessibility, including wheelchair-accessible units and facilities. Guests with accessibility needs can inquire about these options for a more comfortable stay.

If you're interested in organizing tours or activities in Hanoi, the tour desk staff are available to help. Don't hesitate to reach out for assistance in planning your excursions.