Guest reviews
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All Reviews
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Couples
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Families
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Solo
Overall Rating
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9.7 "World class service."10.0 "100% found the
staff to be very friendly ." 9.3 "93% thought theservice was very professional ." 9.7 "97% said thereception staff was great ." 10.0 "Management was excellent , said 100%." -
9.6 "Terrific location."10.0 "100%
liked the proximity to sightseeing ." 10.0 "100%liked the proximity to shopping ." 7.7 "Easily accessible by car , said 77%." 10.0 "City centre within easy reach , said 100%." 10.0 "100%enjoyed the restaurants & bars nearby ." -
9.3 "Excellent value."
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9.0 "Food is to die for."9.2 "
Yummy desserts , said 92%." -
9.0 "Excellent breakfast."
Overall Rating
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9.8 "World class service."10.0 "100% found the
staff to be very friendly ." 9.2 "92% thought theservice was very professional ." 9.8 "98% said thereception staff was great ." -
9.6 "Terrific location."10.0 "100%
liked the proximity to sightseeing ." 7.5 "Easily accessible by car , said 75%." -
9.1 "Excellent breakfast."
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9.1 "Perfectly clean."9.1 "91% said
rooms were clean ." 8.8 "88% thoughtit was clean ." -
8.9 "Food is delicious."
Overall Rating
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9.8 "World class service."10.0 "100% found the
staff to be very friendly ." 9.8 "98% said thereception staff was great ." 9.4 "94% thought theservice was very professional ." -
9.7 "Terrific location."10.0 "100%
liked the proximity to sightseeing ." -
9.4 "Excellent value."
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9.1 "Excellent breakfast."
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8.8 "Generally very clean."8.9 "89% said
rooms were clean ."
Overall Rating
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9.6 "World class service."10.0 "100% found the
staff to be very friendly ." 9.1 "91% thought theservice was very professional ." -
9.4 "Terrific location."
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9.0 "Excellent value."
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8.8 "Breakfast is good."
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8.7 "Generally very clean."8.8 "88% said
rooms were clean ."
Recent reviews
- All reviews
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- Neutral
- Negative
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7.0review from
staff friendliness and courtesy!
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7.0review from
Good location. Rooms were quiet and very clean. Appreciated the daily bottled water. Computer in the room was a nice touch, since I didn't have to bring mine or use internet cafes. Helpful staff. Trip to Ha Long Bay booked through hotel was convenient and enjoyable. Although I booked a suite, it wasn't as spacious as I'd hoped. The room was perfectly comfortable and clean. The breakfast was okay, but nothing special.
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7.7review from
The staff, location and in room internet were all excellent.
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7.7review from
Very courteous staff. Clean room. Big bathroom
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8.0review from
Great rooms with computer/Internet and complementary snacks/ drinks and outstanding service, nothing too much travel. Location also excellent. For $50 excellent mid range value with 5* service
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7.0review from
staff friendliness and courtesy!
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7.0review from
Good location. Rooms were quiet and very clean. Appreciated the daily bottled water. Computer in the room was a nice touch, since I didn't have to bring mine or use internet cafes. Helpful staff. Trip to Ha Long Bay booked through hotel was convenient and enjoyable. Although I booked a suite, it wasn't as spacious as I'd hoped. The room was perfectly comfortable and clean. The breakfast was okay, but nothing special.
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7.7review from
The staff, location and in room internet were all excellent.
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7.7review from
Very courteous staff. Clean room. Big bathroom
