Ja Cosmo Hotel and Spa

The staff at Ja Cosmo Hotel and Spa are known for being very friendly, helpful, and accommodating, as mentioned in many guest reviews. They go above and beyond to assist guests and provide excellent service.

Guests have mentioned that the beds at Ja Cosmo Hotel and Spa are comfortable, providing a good night's sleep. However, a few reviews noted that some found the beds to be on the firm side.

Ja Cosmo Hotel and Spa offers parking facilities for guests, including private parking and valet parking, as mentioned in the hotel details. Additionally, there is an airport shuttle service available for added convenience.

Guests have praised the cleanliness of the hotel rooms, mentioning that the rooms are clean and well-maintained. However, a few reviews noted that some areas of the hotel could benefit from updates and renovations.

The high season at Ja Cosmo Hotel and Spa is in May, while the low season is in July, according to the hotel's seasonality information. Visitors can plan their trip accordingly based on these details.

Several guests recommended choosing a room with a river view or a balcony facing the fountain for a more enjoyable stay.

The hotel's central location in the old quarter makes it convenient for exploring nearby attractions such as the Thang Long Water Puppet Theatre, Hoan Kiem Lake, and the Hanoi Old Quarter.

Many guests praised the staff for being exceptionally friendly and helpful, with specific mentions of staff members like Brian, Marco, and Sophia for their outstanding service.

Some guests noted that the standard rooms were good value for money, while others recommended the family suite on level 10 for a more spacious and comfortable experience.

While the hotel is centrally located, some guests mentioned that the rooms were quiet despite being in the middle of everything, providing a peaceful stay.

Guests appreciated the abundance of food choices nearby, with mentions of great breakfast options and various restaurants and food markets in the vicinity.

While the hotel offers a spa and wellness center, some guests had mixed experiences with the massage services, suggesting that it may be worth exploring other options in the area.

The hotel's concierge service can assist with tour bookings and recommendations for exploring the city, providing valuable insights for a memorable visit.

Some guests mentioned receiving complimentary room upgrades, indicating that it may be worth inquiring about potential upgrades for an enhanced stay.

Guests noted that the breakfast room could get crowded, so planning the visit to the breakfast area at less busy times may lead to a more relaxed dining experience.