Hanoi Central Park Hotel

The hotel is perfectly situated in the Old Quarter, making it easy to access various attractions and landmarks within walking distance, such as Thang Long Water Puppet Theatre, Hoan Kiem Lake, and the Hanoi Old Quarter.

The staff at the hotel are known for being very nice, friendly, and helpful, providing excellent customer service. Guests have also appreciated the staff's assistance with local guidance and laundry services.

Some guests have mentioned concerns about the rooms, such as the lack of windows in some rooms, issues with water blockage and toiletries, as well as the presence of a musty scent and visible mold in certain areas.

While guests have appreciated the hotel's central location and spacious rooms, there have been mentions of concerns about the cleanliness and maintenance, including issues with old towels, dampness, and a bad smell in the bathroom.

The hotel provides practical amenities such as daily housekeeping, a 24-hour front desk, laundry facilities, and a convenient location for transportation, making it a suitable choice for a comfortable and convenient stay.

Some guests were surprised to find that their rooms did not have windows looking outside. If natural light and outside views are important to you, consider requesting a room with a window.

A few guests mentioned that the hotel provided limited toiletries, such as only one soap for two guests. It might be helpful to bring your own toiletries to ensure you have everything you need.

Some guests reported issues with room features such as air conditioning and electric sockets. It may be beneficial to check these features upon arrival and request a room change if necessary.

Guests staying on the ground floor near the reception noted that the room was loud due to noise from the lobby and people coming in. Consider requesting a room away from high-traffic areas to ensure a quieter stay.

A few guests mentioned that the rooms looked different from the pictures displayed on the website. It may be helpful to verify room details with the hotel to ensure alignment with expectations.

Some guests suggested bringing your own water, as they found the complimentary water supply to be insufficient. This can ensure you have an adequate supply during your stay.

Guests noted that certain room types, such as the superior double room, were quite small. If space is a priority, consider inquiring about room sizes before booking.

Some guests reported dampness in their rooms, possibly due to the absence of windows. It may be beneficial to check for any signs of dampness upon arrival and request a room change if needed.

A few guests experienced disruptive construction during their stay. It may be helpful to inquire about any ongoing construction activities at the hotel before booking.

Some guests mentioned that the rooms were affected by noise from nearby nightclubs or due to the design of the hotel. Bringing earplugs may help ensure a restful night's sleep.