Pros (+) Great service and very friendly staff. Right in the center of the old quarter.
3 stars
Holiday Suites Hotel & Spa
Overview
Located in the heart of the vibrant Hanoi Old Quarter, Holiday Diamond Hotel operates a 24-hour front desk and offers modern rooms equipped with a personal computer. Free Wi-Fi access is available in its public areas and parking is provided at no charge. The hotel is a convenient 4-minute walk to the famous Hoan Kiem Lake, and just a 5-minute drive to Hanoi Opera House. The historical One Pillar Pagoda is within 1.9 km away. Shuttle services can be arranged at extra charges. Fitted with parquet flooring, air-conditioned rooms are furnished with a wardrobe, a personal safe, a flat-screen satellite TV and seating area. For convenience, a minibar is provided. The en suite bathroom comes with a hairdryer, shower and free toiletries. Holiday Suites Hotel & Spa provides luggage storage, currency exchange and laundry services on request. Guests may rent a bicycle/car to explore the area, or approach the tour desk for assistance with sightseeing and travel arrangements. The in-house restaurant serves a variety of international dishes, while the bar offers a range of drinks to choose from. Room service option is also available.
Latest deals for Holiday Suites Hotel & Spa
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Holiday Suites Hotel & Spa
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Business center
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
- Meeting/Banquet facilities
Services and conveniences
- Business center
- Car rental
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Internet
- Towels
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
Bathroom
- Shower
- Bathtub
- Bidet
- Hairdryer
- Toilet
- Toilet paper
- Toothbrush
- Private bathroom
Dining
- Minibar
- Packed lunches
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
General
- Family rooms
- Hardwood or parquet floors
- Slippers
- Telephone
- City view
- Storage available
Accessibility and suitability
- Increased accessibility
- Elevator
- No smoking
- Non-feather pillow
- Designated smoking area
Kitchen
- Electric kettle
- Microwave
- Refrigerator
- Kitchenette
Parking and transportation
- Parking
- Airport shuttle (surcharge)
- Shuttle service (additional charge)
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Bedroom
- Socket near the bed
- Clothes rack
- Wardrobe or closet
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
Laundry
- Laundry facilities
- Laundry service
Things to do
- Bicycle rental
- Cooking classes
Spa
- Massage
- Spa
Outdoor
- Balcony
Workspace
- Fax/photocopying
Health and safety
- Safe
Reviews of Holiday Suites Hotel & Spa
8.2
Very good
1264 verified ratings
Wonderful
657
Very good
278
Good
156
Okay
67
Fair
52
Mediocre
26
Poor
28
Summary of reviews
Guests say
Guests appreciated the great location and friendly service, especially highlighting the delicious breakfast options. However, there were significant concerns regarding cleanliness and noise levels in the rooms, which affected their overall comfort and sleep quality.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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8.1 out of 10
69 reviews
8.3 out of 10
3 reviews
8.8 out of 10
1 review
10 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the beds at Holiday Suites Hotel & Spa?
The beds at Holiday Suites Hotel & Spa are very comfortable, ensuring a good night's sleep for all guests.
Is parking available at Holiday Suites Hotel & Spa?
Yes, Holiday Suites Hotel & Spa offers parking for the convenience of its guests.
How is the food quality at Holiday Suites Hotel & Spa?
The food at Holiday Suites Hotel & Spa is delicious and offers a great variety of choices on the menu.
What is the cleanliness like at Holiday Suites Hotel & Spa?
Holiday Suites Hotel & Spa is known for being very clean, ensuring a pleasant stay for all guests.
When is the best time to visit Holiday Suites Hotel & Spa?
The high season at Holiday Suites Hotel & Spa is in April, offering a great time to experience the hotel's excellent location and amenities.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests recommended choosing a room with a balcony facing the street or with a window view for a pleasant experience.
Consider Upgrading to a Deluxe Room
Some guests mentioned that they received an upgrade to a better room, so it might be worth inquiring about this option.
Take Advantage of the Central Location
The hotel's location in the Old Quarter allows for easy access to many tourist activities, eateries, and shops, making it a convenient choice for exploring Hanoi.
Be Mindful of Noise Levels
While the hotel is centrally located, some guests noted that the surrounding area can be noisy, especially during the morning, so light sleepers may want to consider this.
Check for Room Cleanliness
Several guests highlighted the importance of room cleanliness, with some mentioning subpar cleanliness as a downside to their stay. It may be beneficial to check recent reviews specifically regarding room cleanliness.
Inquire About Early Check-in or Late Check-out
Guests appreciated the staff's flexibility in accommodating early check-in and late check-out requests, so it's worth inquiring about this option based on individual travel needs.
Consider Room Comfort
Some guests found the beds to be on the firm side, so those with specific preferences for mattress firmness may want to take this into account when booking.
Explore Nearby Attractions
The hotel's proximity to attractions such as Bach Ma Temple, Dong Xuan Market, and the Thang Long Water Puppet Theatre makes it convenient for guests interested in exploring these sites.
Utilize the Hotel's Tour Booking Service
The hotel offers tour booking services, which can be convenient for guests looking to explore Hanoi and its surroundings without the hassle of making separate arrangements.
Consider Dining at the Hotel
Several guests praised the food available at the hotel's restaurant, mentioning delicious options with a good variety, making it a convenient choice for dining.
Location
5 Nguyen Sieu, Hanoi 10000
What's nearby
- Dong Xuan Market320 yd
- Hanoi City Centre0.5 mi
- St. Joseph Cathedral0.6 mi
- Hoan Kiem Lake0.6 mi
- National Library of Vietnam0.8 mi
- Vietnam Military History Museum0.8 mi
- Hanoi Citadel0.8 mi
- Hoa Lo Prison Museum0.9 mi
- Hanoi Opera House0.9 mi
- National Museum of Vietnamese History1 mi
- Truc Bach Lake1.1 mi
- Ho Chi Minh Mausoleum1.1 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Holiday Suites Hotel & Spa
Low season | July |
|---|---|
High season | November |
Average price (weeknight) | $20 |
Average price (weekend night) | $24 |
When to book a room at Holiday Suites Hotel & Spa
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Holiday Suites Hotel & Spa
FAQs when booking at Holiday Suites Hotel & Spa
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Value for money | 8.2 |
|---|---|
Distance to city center | 2.7 mi |
Nearest Airport | Hanoi Noibai |
Distance to airport | 13.1 mi |