La Palm Boutique Hotel

The hotel is in a great location in the middle of Hanoi, with easy access to everything you need, such as Bach Ma Temple, Dong Xuan Market, and the Thang Long Water Puppet Theatre.

Everything is very clean, and the rooms are comfortable and quiet, providing a proper view over the street of Hanoi.

The breakfast is basic but really good, with lots of options, and it is delicious with many choices, including options for those with dietary restrictions.

The staff is extraordinarily kind and helpful, going above and beyond to ensure a great stay, including accommodating early check-in and late check-out, and providing outstanding service despite language barriers.

The hotel offers a range of practical services, including laundry facilities, tour and bus booking, and motorcycle renting, all at affordable prices.

Some guests recommended choosing a room with a window to enjoy natural light and a view, while others found that rooms without windows were exceptionally quiet, making it easier to sleep.

The hotel's central location in the Old Quarter was praised by many guests for its convenience and proximity to attractions, restaurants, and shops.

Numerous guests highlighted the exceptional friendliness and helpfulness of the staff, particularly mentioning individuals like Mimi, who went above and beyond to ensure a pleasant stay.

While some guests found the rooms to be clean and comfortable, others encountered issues such as a persistent unpleasant smell and a need for better maintenance, suggesting a degree of inconsistency in room quality.

Guests noted that the hotel's location, while central, could result in noise from the street, especially for rooms facing the street, so it may be beneficial to consider this when selecting a room.

The hotel's proximity to attractions like Bach Ma Temple, Dong Xuan Market, and the Thang Long Water Puppet Theatre makes it convenient for guests to explore the area on foot.

Several guests appreciated the breakfast provided by the hotel, mentioning a variety of options and the quality of the food.

Guests found the hotel staff helpful in arranging tours, bus bookings, and even providing a laundry service, making it convenient for guests to plan their activities and take care of practical needs.

Some guests mentioned specific room features such as a spacious bathroom, hot showers, and comfortable beds, which contributed to a positive experience.

The hotel's family-run nature was highlighted by guests, who appreciated the warm and welcoming atmosphere created by the staff.