Universal Hotel

2 stars
72b Tran Hung Dao, Hanoi, Vietnam
Hanoi, Vietnam
+84 243 574 5678
8.5
Very good
based on 185 reviews
185 reviews
Wed 4/29
-
Thu 4/30
1 room, 2 guests
Provider
Provider for Universal Hotel
Provider for Universal Hotel
Provider for Universal Hotel
Photos of Universal Hotel
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Latest deals for Universal Hotel

Wed 4/29
-
Thu 4/30

Amenities at Universal Hotel

  • Room service
  • Free Wi-Fi
  • Airport shuttle
  • Laundry facilities
  • Express check-out
  • 24hr front desk
  • Currency exchange on-site
  • Air-conditioned
  • Elevator
  • Minibar

Services and conveniences

  • Currency exchange on-site
  • Room service
  • Express check-out
  • 24hr front desk

Basics

  • Free Wi-Fi
  • Air-conditioned

Parking and transportation

  • Airport shuttle

Accessibility and suitability

  • Elevator

Laundry

  • Laundry facilities

Dining

  • Minibar

General

  • Storage available

Reviews of Universal Hotel

8.5
Very good
185 verified ratings
Wonderful
91
Very good
36
Good
35
Okay
9
Fair
6
Mediocre
3
Poor
5

Summary of reviews

Guests say
Guests appreciated the hotel's good location, friendly and helpful staff, and clean, comfortable rooms. Positive mentions include the spacious rooms, cozy beds, and convenient proximity to local attractions and dining options. However, some guests noted issues with noise levels, especially at night, and occasional language barriers with the staff. Cleanliness received mixed reviews, with some guests reporting cleanliness concerns while others found the rooms well-maintained. Breakfast service and variety were also points of contention for a few guests. Overall, the hotel offers good value with friendly service and a convenient location.
AI-Generated from customer reviews
Service8.5 out of 10
Cleanliness6.5 out of 10
Noise Level2.5 out of 10
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Location

72b Tran Hung Dao, Hanoi

What's nearby

  • Hoa Lo Prison Museum370 yd
  • National Library of Vietnam0.3 mi
  • St. Joseph Cathedral0.4 mi
  • Hoan Kiem Lake0.5 mi
  • Hanoi City Centre0.6 mi
  • Hanoi Opera House0.7 mi
  • National Museum of Vietnamese History0.8 mi
  • Vietnam Military History Museum0.8 mi
  • Temple of Literature0.8 mi
  • National Museum of Fine Arts1 mi
  • Hanoi Citadel1 mi
  • Dong Xuan Market1.1 mi

Policies

Check-in/Check-out

Check in anytime after 2:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

When to book a room at Universal Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Universal Hotel

  • Where is Universal Hotel located?

    Universal Hotel is located at 72b Tran Hung Dao in Hoan Kiem, 2 miles from the center of Hanoi. Hoa Lo Prison Museum is the closest landmark to Universal Hotel.

  • When is check-in time and check-out time at Universal Hotel?

    Check-in time is 2:00 PM and check-out time is 12:00 PM at Universal Hotel.

  • Does Universal Hotel offer free Wi-Fi?

    Yes, Universal Hotel offers free Wi-Fi.

  • How far is Universal Hotel from the airport?

    Universal Hotel is 14 miles from Hanoi Noibai. Universal Hotel is 58.3 miles from Haiphong Catbi.

  • How does KAYAK find such great Universal Hotel hotel deals?

    KAYAK scours the web for all room deals available at Universal Hotel in Hanoi and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Universal Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Universal Hotel.

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Good to know

Value for money

Distance to city center

Nearest Airport

Distance to airport

9.5
2.0 mi
Hanoi Noibai
14.0 mi

Everything you need to know for your stay in Hanoi