Pros (+) Breakfast was great, the room is nice and clean, staff is wonderful.
5 stars
Melia Hanoi
Photos of Melia Hanoi
Overview
Located in Hoan Kiem, Melia Hanoi is five minutes from National Library of Vietnam and Hoa Lo Prison, and offers an outdoor pool, outdoor tennis courts and a Jacuzzi. It provides a spa and wellness center, as well as a sauna, a rooftop terrace and 24-hour room service.
This luxury hotel offers family facilities, such as babysitting/child services, a kids pool and a playground. Multilingual staff are available to assist with organizing tours and activities, and an express check-in/check-out facility is offered for guest convenience. A well-equipped fitness center is also provided.
Rooms at Melia Hanoi offer a flat-screen TV, a mini bar and a spa bath. All provide slippers, a refrigerator and a private bathroom with a hair dryer.
Breakfast, lunch and dinner are served daily in the hotel's restaurant and there is an on-site lounge bar where guests can unwind with a drink of an evening. In the evening, guests are welcome to relax in the cozy lounge bar. A wide selection of dining options can also be found in the surrounding area.
Hanoi's popular attractions and landmarks are within close proximity to Melia Hanoi, with St. Joseph's Cathedral Hanoi and Hoan Kiem Lake only minutes away. It is also a short walk from Hanoi Railway Station.
Latest deals for Melia Hanoi
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Melia Hanoi
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key access
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Conference rooms
- Safety deposit box
- Bottle of water
Dining
- Wine glasses
- Electric kettle
- Packed lunches
- Fruits
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Refrigerator
- Coffee machine
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
General
- Executive lounge access
- Interconnected room(s) available
- Lockers
- Storage available
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Telephone
- Carpeted
- City view
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional toilet
- Bathtub
- Toilet
- Toilet paper
- Toothbrush
Accessibility and suitability
- Entire unit wheelchair accessible
- Hypoallergenic pillow
- No smoking
- Non-feather pillow
- Designated smoking area
- Increased accessibility
- Elevator
- Accessible by elevator
- Upper floors accessible by elevator
Pool and spa
- Spa
- Hot tub
- Outdoor pool
- Pool with a view
- Spa and wellness center
- Massage
- Sauna
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
- Smartphone dock
Parking and transportation
- Parking
- Private parking
- Airport shuttle
Outdoor
- Terrace/Patio
- Grill
- Balcony
Things to do
- Gift shop
- Casino
- Beauty salon
Family friendly
- Babysitting or child care
- Cribs available
- Playground
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
- Tennis
Reviews of Melia Hanoi
9.0
Wonderful
1271 verified ratings
Wonderful
824
Very good
228
Good
112
Okay
43
Fair
25
Mediocre
13
Poor
26
Summary of reviews
Guests say
Guests had mixed feelings about their stay at the hotel. While many praised the cleanliness of the rooms and the quality of the breakfast offered, dissatisfaction was expressed regarding the service, with multiple reviewers feeling ignored or treated poorly. The atmosphere was noted as neutral, with some guests enjoying the quiet but others remarking on distance from local attractions. Despite the negatives, several guests mentioned that the helpful and friendly staff helped to improve their experience.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
9 out of 10
54 reviews
7.8 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the highlights of the hotel's amenities?
Melia Hanoi offers an outdoor pool, outdoor tennis courts, a Jacuzzi, a spa and wellness center, a sauna, and a rooftop terrace. Additionally, the hotel provides family facilities such as babysitting/child services, a kids pool, and a playground.
How is the quality of the beds at Melia Hanoi?
Guests have consistently praised the hotel for its comfy beds, ensuring a good night's sleep during your stay.
Is parking available at the hotel?
Yes, the hotel offers parking, and guests have the option of using the on-site parking with a voucher for 4 hours free, with the remaining time to be paid by the guest.
What can guests expect from the food quality at Melia Hanoi?
The hotel's food has been consistently praised by guests, with many reviews highlighting the delicious and varied breakfast options.
How is the cleanliness and customer service at Melia Hanoi?
Guests have consistently mentioned the hotel's cleanliness, professional customer service, and helpful staff, ensuring a pleasant and comfortable stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Upgrade
Some guests mentioned that they received room upgrades at attractive prices, so it might be worth inquiring about this option during booking.
Explore Nearby Attractions
The hotel's location offers easy access to popular attractions such as Hoa Lo Prison Museum, St. Joseph Cathedral, and Hoan Kiem Lake, making it convenient for sightseeing.
Consider Suite Rooms
Guests who booked suite rooms were impressed with the spaciousness and comfort, and some even received an upgrade to a suite, making it a worthwhile option to consider.
Check for In-Room Amenities
Guests appreciated the availability of in-room amenities such as a spa bath, comfortable beds, and a variety of TV channels, so it's worth checking for these features when booking.
Be Mindful of Language Barriers
Some guests faced challenges due to language barriers, so it may be helpful to have translation tools or confirm communication details in advance, especially for complex requests.
Inquire About Early Check-in Assistance
Guests appreciated the staff's help with early check-in requests, so it might be beneficial to communicate such needs in advance for a smoother experience.
Consider the Hotel's Location
The hotel's location away from noise but still close to the Old Quarter was praised by guests, making it a suitable choice for those seeking a balance between tranquility and accessibility.
Utilize the Concierge Service
The concierge service was highlighted as particularly helpful, so guests may benefit from seeking assistance and recommendations from the knowledgeable staff.
Check for Special Occasion Services
Guests celebrating special occasions like honeymoons were pleasantly surprised by the hotel's thoughtful gestures, indicating that it's worth informing the hotel about such events for a memorable experience.
Be Aware of Potential Pricing Discrepancies
Some guests experienced discrepancies between the initially displayed price and the final charge, so it's advisable to confirm the total cost during the booking process.
Location
44b Ly Thuong Kiet Street, Hanoi
What's nearby
- National Library of Vietnam257 yd
- Hoa Lo Prison Museum261 yd
- St. Joseph Cathedral0.3 mi
- Hoan Kiem Lake0.4 mi
- Hanoi City Centre0.5 mi
- Hanoi Opera House0.6 mi
- National Museum of Vietnamese History0.7 mi
- Vietnam Military History Museum0.8 mi
- Temple of Literature0.9 mi
- National Museum of Fine Arts1 mi
- Hanoi Citadel1 mi
- Dong Xuan Market1 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Melia Hanoi
Low season | July |
|---|---|
High season | November |
Average price (weeknight) | $226 |
Average price (weekend night) | $165 |
When to book a room at Melia Hanoi
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Melia Hanoi
FAQs when booking at Melia Hanoi
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Value for money | 8.7 |
|---|---|
Distance to city center | 2.1 mi |
Nearest Airport | Hanoi Noibai |
Distance to airport | 13.9 mi |