My Lan Hanoi Hotel

Guests really liked the food in the cafeteria, especially the original Pho soup, which was a good start to explore Vietnam. However, some mentioned that the European food was a little humble.

Some guests were disappointed with the condition of the rooms, especially the bathrooms. They mentioned issues with the shower causing water to flood the floor, noticeable cigarette smell, and unclean areas.

Many guests mentioned that the hotel is very well-located, providing easy access to nearby attractions.

Some guests mentioned that the staff, especially the man at the reception in the afternoon, provided bad service and lacked empathy. They also mentioned issues with room cleaning.

Some guests mentioned that they didn't like the limited breakfast options available until 9:00 am, which they felt were more suitable for lunch than breakfast. They suggested improvements to the menu.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

The hotel is conveniently located near several popular attractions, including the Vietnam Women's Museum, Hoa Lo Prison Museum, and Hoan Kiem Lake, making it easy for guests to explore the area.

Some guests expressed disappointment with the condition of the rooms, particularly the bathrooms. It's advisable to check the room thoroughly upon arrival and report any issues to the staff promptly.

While the hotel offers shuttle services, guests may need to arrange for scooter rentals independently. It's recommended to plan transportation in advance for a hassle-free experience.

Guests were surprised by additional parking fees. To avoid any unexpected charges, it's advisable to confirm parking costs in advance, especially for guests traveling by car or scooter.

Several guests mentioned that the breakfast options were more suitable for lunch, and the breakfast service ended early at 9:00 am. Guests may want to plan accordingly or explore alternative breakfast options nearby.

While guests found the staff to be helpful within the hotel, they noted that assistance for activities outside the hotel was limited. Guests may need to arrange external activities, such as scooter rentals, independently.

Guests appreciated spacious and clean rooms, as well as the helpfulness of the hotel staff. When booking, guests may consider requesting rooms close to Hanoi University of Science and Technology for added convenience.

Some guests reported encountering the smell of smoke in non-smoking rooms. It's advisable to confirm the hotel's smoking policy and request a room that meets personal preferences.

While guests enjoyed the original Pho soup, European food options were described as humble. Guests with specific dining preferences may want to explore nearby dining establishments for a diverse culinary experience.