Pan Pacific Hanoi

Pan Pacific Hanoi offers convenient dining options, such as Chinese cuisines at Ming Restaurant and local and international food at Pacifica. Guests are also welcome to relax in the lounge bar in the evening.

Some guests have mentioned concerns about the aging property, old technology, aging furniture, aging finishings, and the need for updates. Additionally, some guests have noted issues with the shower area and water clogging.

The hotel boasts an indoor pool, spa, and wellness center, as well as a rooftop bar with amazing views over West Lake. The property also offers a variety of deluxe amenities and services, such as a limousine service and free public parking.

The high season at Pan Pacific Hanoi is in October, offering an opportunity to enjoy the stunning views across the water and the convenience of the central location with nearby stores, cafes, and restaurants.

Pan Pacific Hanoi follows all safety protocols as directed by local authorities, with daily housekeeping, contactless check-in/check-out, and enhanced cleaning. The hotel also provides face masks for guests and ensures physical distancing in dining areas.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the lake or the temple in the water comes highly recommended.

Some guests found the rooms to be smaller than expected for a 5-star hotel, so it might be worth considering an upgrade to a larger room if space is a priority for you.

A few guests reported issues with room facilities such as non-functioning telephones, old technology, and bathroom maintenance. It may be beneficial to inquire about the room's condition before booking.

The hotel is within walking distance of several attractions, including Tran Quoc Pagoda and West Lake. Take advantage of the convenient location to explore these nearby places of interest.

Some guests mentioned noise-related issues, so if you're sensitive to noise, it might be helpful to inquire about the room's location within the hotel to ensure a peaceful stay.

While the hotel offers breakfast, some guests found it more cost-effective to explore nearby cafes for breakfast due to the high price of the hotel's breakfast offerings.

Guests praised the hotel's wellness facilities, including the swimming pool, sauna, and jacuzzi. Consider incorporating these amenities into your stay for a relaxing experience.

A guest expressed disappointment over the hotel's cleaning service policy. It may be beneficial to clarify the housekeeping services and associated charges before your stay.

Many guests enjoyed the rooftop bar with its stunning views. Consider visiting during sunset for a memorable experience.

While the hotel is not in the historic Old Town, it offers a calm location near the lake. If proximity to the Old Town is a priority, it might be worth considering the distance when choosing accommodation.