Located a short drive from West Lake, Pan Pacific Hanoi offers award-winning accommodation in Hanoi. This 5-star hotel features views of West Lake, Red River and Truc Bach Lake, as well as an indoor pool.
Pan Pacific Hanoi boasts a variety of deluxe amenities and services, such as a limousine service and Spa. Facilities include free wireless internet and an express check-in and check-out feature. There is also free public parking on site for those travelling with a car.
The hotel offers rooms equipped with a mini bar, a coffee maker and a refrigerator. They are all fully air conditioned and feature private bathrooms with luxury toiletries.
Pan Pacific Hanoi boasts convenient dining options, such as Chinese cuisines at Ming Restaurant and local and international food at Pacifica. In the evening, guests are welcome to relax in the lounge bar.
The hotel offers disabled parking for guests travelling with a car. Truc Bach Lake and Tran Quoc Pagoda are within a 10-minute walk and Noi Bai International Airport is 40 minutes' drive away.
Basics
General
Services and conveniences
Dining
Pool and spa
Bathroom
Kitchen
Accessibility and suitability
Laundry
Media and entertainment
Bedroom
Parking and transportation
Outdoor
Family friendly
Workspace
Things to do
Health and safety
Fitness
Show reviews that mention
Filters
Pros. This hotel was a great stay. King treatment from the time I stepped from the cab to the time I checked out.
Cons. Nothing to dislike.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What dining options are available at Pan Pacific Hanoi?
Pan Pacific Hanoi offers convenient dining options, such as Chinese cuisines at Ming Restaurant and local and international food at Pacifica. Guests are also welcome to relax in the lounge bar in the evening.
What are the common concerns about the hotel's facilities?
Some guests have mentioned concerns about the aging property, old technology, aging furniture, aging finishings, and the need for updates. Additionally, some guests have noted issues with the shower area and water clogging.
What are the highlights of the hotel's amenities?
The hotel boasts an indoor pool, spa, and wellness center, as well as a rooftop bar with amazing views over West Lake. The property also offers a variety of deluxe amenities and services, such as a limousine service and free public parking.
When is the best time to visit Pan Pacific Hanoi?
The high season at Pan Pacific Hanoi is in October, offering an opportunity to enjoy the stunning views across the water and the convenience of the central location with nearby stores, cafes, and restaurants.
What practical information should guests know about the hotel's cleanliness and safety measures?
Pan Pacific Hanoi follows all safety protocols as directed by local authorities, with daily housekeeping, contactless check-in/check-out, and enhanced cleaning. The hotel also provides face masks for guests and ensures physical distancing in dining areas.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the lake or the temple in the water comes highly recommended.
Consider Room Size
Some guests found the rooms to be smaller than expected for a 5-star hotel, so it might be worth considering an upgrade to a larger room if space is a priority for you.
Check for Room Maintenance
A few guests reported issues with room facilities such as non-functioning telephones, old technology, and bathroom maintenance. It may be beneficial to inquire about the room's condition before booking.
Explore Nearby Attractions
The hotel is within walking distance of several attractions, including Tran Quoc Pagoda and West Lake. Take advantage of the convenient location to explore these nearby places of interest.
Be Mindful of Noise
Some guests mentioned noise-related issues, so if you're sensitive to noise, it might be helpful to inquire about the room's location within the hotel to ensure a peaceful stay.
Consider Opting Out of Breakfast
While the hotel offers breakfast, some guests found it more cost-effective to explore nearby cafes for breakfast due to the high price of the hotel's breakfast offerings.
Utilize the Wellness Center
Guests praised the hotel's wellness facilities, including the swimming pool, sauna, and jacuzzi. Consider incorporating these amenities into your stay for a relaxing experience.
Inquire About Housekeeping Services
A guest expressed disappointment over the hotel's cleaning service policy. It may be beneficial to clarify the housekeeping services and associated charges before your stay.
Take Advantage of the Rooftop Bar
Many guests enjoyed the rooftop bar with its stunning views. Consider visiting during sunset for a memorable experience.
Consider Location
While the hotel is not in the historic Old Town, it offers a calm location near the lake. If proximity to the Old Town is a priority, it might be worth considering the distance when choosing accommodation.
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | June |
---|---|
High season | August |
Average price (weeknight) | $173 |
Average price (weekend night) | $148 |
Pan Pacific Hanoi is located at 1 Thanh Nien Road, Ba Dinh District in Ba Dinh, 2.8 miles from the center of Hanoi. Tran Quoc Pagoda is the closest landmark to Pan Pacific Hanoi.
Check-in time is 2:00 PM and check-out time is 12:00 PM at Pan Pacific Hanoi.
Yes, Pan Pacific Hanoi offers free Wi-Fi.
Yes, Pan Pacific Hanoi offers free parking.
Pan Pacific Hanoi is 12 miles from Hanoi Noibai. Pan Pacific Hanoi is 59.3 miles from Haiphong Catbi.
Yes, Pan Pacific Hanoi has a pool onsite.
KAYAK scours the web for all room deals available at Pan Pacific Hanoi in Hanoi and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Pan Pacific Hanoi and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Pan Pacific Hanoi.
Value for money | 8.2 |
---|---|
Distance to city center | 2.8 mi |
Nearest Airport | Hanoi Noibai |
Distance to airport | 12.0 mi |