Search
About
Rooms
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays
Pan Pacific Hanoi
5 stars

Pan Pacific Hanoi

1 Thanh Nien Road, Ba Dinh District, Hanoi 10000, Vietnam
Hanoi, Vietnam
See location+84 243 823 8888
From
$96
Cheapest

rate per night

8.6
Great
based on 497 reviews
497 reviews
Room type
Provider
Nightly total
Deluxe room
Premier room
King room

Photos of Pan Pacific Hanoi

About Pan Pacific Hanoi

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Freebies
    This stay includes Wi-Fi and Parking for free

Located a short drive from West Lake, Pan Pacific Hanoi offers award-winning accommodation in Hanoi. This 5-star hotel features views of West Lake, Red River and Truc Bach Lake, as well as an indoor pool.

Pan Pacific Hanoi boasts a variety of deluxe amenities and services, such as a limousine service and Spa. Facilities include free wireless internet and an express check-in and check-out feature. There is also free public parking on site for those travelling with a car.

The hotel offers rooms equipped with a mini bar, a coffee maker and a refrigerator. They are all fully air conditioned and feature private bathrooms with luxury toiletries.

Pan Pacific Hanoi boasts convenient dining options, such as Chinese cuisines at Ming Restaurant and local and international food at Pacifica. In the evening, guests are welcome to relax in the lounge bar.

The hotel offers disabled parking for guests travelling with a car. Truc Bach Lake and Tran Quoc Pagoda are within a 10-minute walk and Noi Bai International Airport is 40 minutes' drive away.

Latest deals for Pan Pacific Hanoi

Mon 7/29
Tue 7/30
Deluxe room
bed type unknown
1 king bed
bed type unknown
Standard room
bed type unknown
King room
1 king bed
2 twin beds
1 king bed
Double room
1 king bed
1 king bed
1 king bed
Premier room
bed type unknown
bed type unknown
1 king bed
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees

Amenities at Pan Pacific Hanoi

  • Outdoor pool
  • Indoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee shop
  • Free parking

Services and conveniences

  • ATM on-site
  • Business center
  • Car rental
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • Private check-in/check-out
  • 24hr front desk
  • Safety deposit box
  • Bottle of water

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Adapter
  • Body soap
  • Trash cans
  • Conditioner

General

  • Family rooms
  • Hardwood or parquet floors
  • Lake view
  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Soundproof rooms
  • Soundproofing
  • Telephone
  • Carpeted
  • City view

Dining

  • Grocery deliveries
  • Packed lunches
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Dining table

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Bathtub
  • Toilet
  • Toilet paper
  • Toothbrush

Pool and spa

  • Heated pool
  • Spa
  • Indoor pool
  • Outdoor pool
  • Spa and wellness center
  • Rooftop pool
  • Massage
  • Sauna

Kitchen

  • Electric kettle
  • Kitchenware
  • Kitchen
  • Kitchenette
  • Microwave
  • Refrigerator
  • Dining area

Accessibility and suitability

  • Entire unit wheelchair accessible
  • No smoking
  • Designated smoking area
  • Increased accessibility
  • Elevator
  • Accessible by elevator
  • Upper floors accessible by elevator

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Pants press
  • Iron and ironing board
  • Washing machine

Bedroom

  • Feather pillow
  • Socket near the bed
  • Alarm clock
  • Sofa bed
  • Clothes rack
  • Wardrobe or closet

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Shared lounge/TV area
  • TV
  • DVD player

Parking and transportation

  • Free parking
  • Private parking
  • Shuttle service (additional charge)
  • Airport shuttle

Family friendly

  • Babysitting or child care
  • Kids meals
  • Kid-friendly buffet

Outdoor

  • Terrace/Patio
  • Grill

Workspace

  • Fax/photocopying
  • Desk

Things to do

  • Gift shop
  • Beauty salon

Health and safety

  • Daily housekeeping
  • Safe

Fitness

  • Fitness center

Reviews of Pan Pacific Hanoi

8.6
Very good497 verified reviews
1.1Friends
3.5Families
5.9Couples
4.5Solo
Pros +
Cons -

Filters

10Wonderful
Christopher, Jan 2019

Pros. This hotel was a great stay. King treatment from the time I stepped from the cab to the time I checked out.

Cons. Nothing to dislike.

The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more

They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.

What dining options are available at Pan Pacific Hanoi?

Pan Pacific Hanoi offers convenient dining options, such as Chinese cuisines at Ming Restaurant and local and international food at Pacifica. Guests are also welcome to relax in the lounge bar in the evening.

What are the common concerns about the hotel's facilities?

Some guests have mentioned concerns about the aging property, old technology, aging furniture, aging finishings, and the need for updates. Additionally, some guests have noted issues with the shower area and water clogging.

What are the highlights of the hotel's amenities?

The hotel boasts an indoor pool, spa, and wellness center, as well as a rooftop bar with amazing views over West Lake. The property also offers a variety of deluxe amenities and services, such as a limousine service and free public parking.

When is the best time to visit Pan Pacific Hanoi?

The high season at Pan Pacific Hanoi is in October, offering an opportunity to enjoy the stunning views across the water and the convenience of the central location with nearby stores, cafes, and restaurants.

What practical information should guests know about the hotel's cleanliness and safety measures?

Pan Pacific Hanoi follows all safety protocols as directed by local authorities, with daily housekeeping, contactless check-in/check-out, and enhanced cleaning. The hotel also provides face masks for guests and ensures physical distancing in dining areas.

The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more

They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.

Book a Room with a View

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the lake or the temple in the water comes highly recommended.

Consider Room Size

Some guests found the rooms to be smaller than expected for a 5-star hotel, so it might be worth considering an upgrade to a larger room if space is a priority for you.

Check for Room Maintenance

A few guests reported issues with room facilities such as non-functioning telephones, old technology, and bathroom maintenance. It may be beneficial to inquire about the room's condition before booking.

Explore Nearby Attractions

The hotel is within walking distance of several attractions, including Tran Quoc Pagoda and West Lake. Take advantage of the convenient location to explore these nearby places of interest.

Be Mindful of Noise

Some guests mentioned noise-related issues, so if you're sensitive to noise, it might be helpful to inquire about the room's location within the hotel to ensure a peaceful stay.

Consider Opting Out of Breakfast

While the hotel offers breakfast, some guests found it more cost-effective to explore nearby cafes for breakfast due to the high price of the hotel's breakfast offerings.

Utilize the Wellness Center

Guests praised the hotel's wellness facilities, including the swimming pool, sauna, and jacuzzi. Consider incorporating these amenities into your stay for a relaxing experience.

Inquire About Housekeeping Services

A guest expressed disappointment over the hotel's cleaning service policy. It may be beneficial to clarify the housekeeping services and associated charges before your stay.

Take Advantage of the Rooftop Bar

Many guests enjoyed the rooftop bar with its stunning views. Consider visiting during sunset for a memorable experience.

Consider Location

While the hotel is not in the historic Old Town, it offers a calm location near the lake. If proximity to the Old Town is a priority, it might be worth considering the distance when choosing accommodation.

Location

1 Thanh Nien Road, Ba Dinh District, Hanoi 10000

What's nearby

  • Tran Quoc Pagoda417 yd
  • West Lake0.8 mi
  • Presidential Palace0.8 mi
  • Ho Chi Minh Mausoleum1 mi
  • Dong Xuan Market1.1 mi
  • One Pillar Pagoda1.1 mi
  • Ho Chi Minh Museum1.1 mi
  • Bach Ma Temple1.2 mi
  • Vietnam Military History Museum1.2 mi
  • Hanoi Old Quarter1.3 mi
  • National Museum of Fine Arts1.4 mi
  • Thang Long Water Puppet Theatre1.6 mi

Policies

Check-in/Check-out

Check in anytime after 2:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Pan Pacific Hanoi

Low season

June

High season

February

Average price (weeknight)

$124

Average price (weekend night)

$145
Cheapest month to stay with an average 26% drop in price.
Most expensive month to stay with an average 58% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Pan Pacific Hanoi

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

Top tips for your stay at Pan Pacific Hanoi

  • If you’re after a cheap room at Pan Pacific Hanoi, then you should consider staying during the low season. The cheapest deals can generally be found in June and April.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Pan Pacific Hanoi, plan to stay on a Saturday or Thursday. The most expensive day is usually Friday.
  • The cheapest price a room at Pan Pacific Hanoi was booked for on KAYAK in the last 2 weeks was $111, while the most expensive was $111.
  • How long should you stay at Pan Pacific Hanoi? KAYAK users usually book their rooms here for 2 days.

FAQs when booking at Pan Pacific Hanoi

  • Where is Pan Pacific Hanoi located?

    Pan Pacific Hanoi is located at 1 Thanh Nien Road, Ba Dinh District in Ba Dinh, 2.8 miles from the center of Hanoi. Tran Quoc Pagoda is the closest landmark to Pan Pacific Hanoi.

  • When is check-in time and check-out time at Pan Pacific Hanoi?

    Check-in time is 2:00 PM and check-out time is 12:00 PM at Pan Pacific Hanoi.

  • Does Pan Pacific Hanoi offer free Wi-Fi?

    Yes, Pan Pacific Hanoi offers free Wi-Fi.

  • Does Pan Pacific Hanoi offer free parking?

    Yes, Pan Pacific Hanoi offers free parking.

  • How far is Pan Pacific Hanoi from the airport?

    Pan Pacific Hanoi is 11.8 miles from Hanoi Noibai. Pan Pacific Hanoi is 59.5 miles from Haiphong Catbi.

  • Does Pan Pacific Hanoi have a pool?

    Yes, Pan Pacific Hanoi has a pool onsite.

  • How does KAYAK find such great Pan Pacific Hanoi hotel deals?

    KAYAK scours the web for all room deals available at Pan Pacific Hanoi in Hanoi and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Pan Pacific Hanoi and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Pan Pacific Hanoi.

Nearby hotels and places to stay

4-star hotel
62% cheaperLegend Westlake Hotel7.8 Good (19 reviews)0.03 miRestaurant, Bar/Lounge, Free Wi-Fi$39+
4-star hotel
51% cheaperNesta Hotel - West Lake0.04 mi$51+
0-star hotel
75% cheaperThe Autumn Homestay-Lake View Room, With Balcony, Next To The West Lake0.08 mi$26+
3-star hotel
89% cheaperThe Autumn Homestel8 Excellent (319 reviews)0.1 miRestaurant, Bar/Lounge, Room service$11+
3-star hotel
89% cheaperThe Autumn Homestel8 Excellent (319 reviews)0.1 miRestaurant, Bar/Lounge, Room service$11+
3-star hotel
85% cheaperGolden Palm Hotel0.3 miRoom service, Business center, Cable or satellite TV$16+
2-star hotel
84% cheaperLux Westlake Studio8.2 Excellent (81 reviews)0.29 miRoom service, Free parking, Flat-screen TV$17+
2-star hotel
81% cheaperThe Royal Hotel7.1 Good (121 reviews)0.17 miAdults only, Restaurant, Room service$20+
4-star hotel
41% cheaperThe Hanoi Club Hotel & Residences8.6 Excellent (195 reviews)0.27 miOutdoor pool, Spa and wellness center, Fitness center$61+
2-star hotel
84% cheaperLux Westlake Studio8.2 Excellent (81 reviews)0.29 miRoom service, Free parking, Flat-screen TV$17+
2-star hotel
80% cheaperA25 Hotel - 30 An Duong8.2 Excellent (21 reviews)0.11 miRestaurant, Room service, Free Wi-Fi$21+
3-star hotel
89% cheaperThe Autumn Homestel8 Excellent (319 reviews)0.1 miRestaurant, Bar/Lounge, Room service$11+

Good to know

Value for money

8.2

Distance to city center

2.8 mi

Nearest Airport

Hanoi Noibai

Distance to airport

12.0 mi