Overview

Phoenix Palace Hotel Hanoi

27 Phu Doan Street, Hoan Kiem District, Hanoi, Vietnam
+84 439 288 268

$34+

Overall guest ratings

9.0/10 Excellent
Based on 271 reviews

Review highlights

  • 9.7
  • 9.4
  • 9.3
  • 8.3

Good to know

  • Good wifi quality
  • Impressive bathroom
  • Clean rooms
  • Wonderful sightseeing

Nearby

    Show all

    About

    Putting you in a great location within a 15-minute walk of Thang Long Water Puppet Theatre and Hoan Kiem Lake, Phoenix Palace Hotel Hanoi offers an airport shuttle (available on request) for VND 400000 per vehicle one way. Free perks include full breakfast, WiFi, and self parking. Flat-screen TVs, minibars, and room service are offered in all rooms.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • ATM on-site
    • Babysitting or child care
    • Business center
    • Car rental
    • Internet
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle rental
    • No smoking
    • Restaurant
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Adults only
    • Airport shuttle
    • Concierge service
    • Pets not allowed
    • Free parking
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    Reviews

    Guest reviews

    Overall Rating

    9.0 Excellent
    Based on 274 reviews
    • 9.7 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 9.4 "Perfectly clean."
      9.6 "96% said rooms were clean."
      10.0 "100% thought it was clean."
    • 9.3 "World class service."
      9.8 "98% found the staff to be very friendly."
      10.0 "100% said the reception staff was great."
    • 8.3 "Breakfast is good."
      10.0 "100% were happy with the price of the breakfast."
    • 8.3 "Rooms are great."
      9.6 "96% said rooms were clean."
      9.0 "90% thought rooms were spacious."
      9.1 "91% said the beds were comfortable."
      7.5 "75% were happy with the bathroom."
      7.8 "Well-maintained, according to 78%."

    Overall Rating

    9.3 Excellent
    Based on 169 reviews
    • 9.6 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
    • 9.5 "World class service."
    • 9.3 "Perfectly clean."
      9.5 "95% said rooms were clean."
    • 8.6 "Breakfast is good."
      10.0 "100% were happy with the price of the breakfast."
    • 8.4 "Rooms are great."
      9.5 "95% said rooms were clean."
      9.0 "90% thought rooms were spacious."
      9.0 "90% said the beds were comfortable."

    Overall Rating

    9.1 Excellent
    Based on 82 reviews
    • 9.8 "Terrific location."
    • 9.5 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 9.5 "Perfectly clean."
      9.7 "97% said rooms were clean."
      10.0 "100% thought it was clean."
    • 8.3 "Rooms are great."
      9.7 "97% said rooms were clean."
      9.1 "91% thought rooms were spacious."
      8.7 "87% said the beds were comfortable."
    • 8.2 "Breakfast is good."

    Overall Rating

    9.1 Excellent
    Based on 21 reviews
    • 9.7 "Terrific location."
    • 9.3 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 8.3 "Breakfast is good."
    • 8.2 "Rooms are great."
    • 8.1 "Good value."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Good wifi quality"
    "Impressive bathroom"
    "Clean rooms"
    "Wonderful sightseeing"
    data provided by TrustYou
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