Overview

Phoenix Palace Hotel Hanoi

27 Phu Doan Street, Hoan Kiem District, Hanoi, Vietnam
+84 439 288 268

$38+

Overall guest ratings

9.1/10 Excellent
Based on 274 reviews

Review highlights

  • 9.6
  • 9.6
  • 9.3
  • 8.9

Good to know

  • Good wifi quality
  • Clean rooms
  • Spacious rooms
  • Wonderful sightseeing

Nearby

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    About

    Putting you in a great location within a 15-minute walk of Thang Long Water Puppet Theatre and Hoan Kiem Lake, Phoenix Palace Hotel Hanoi offers an airport shuttle (available on request) for VND 400000 per vehicle one way. Free perks include full breakfast, WiFi, and self parking. Flat-screen TVs, minibars, and room service are offered in all rooms.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • ATM on-site
    • Babysitting or child care
    • Business center
    • Car rental
    • Internet
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle rental
    • No smoking
    • Restaurant
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Adults only
    • Concierge service
    • Pets not allowed
    • Free parking
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    Reviews

    Guest reviews

    Overall Rating

    9.0 Excellent
    Based on 289 reviews
    • 9.6 "World class service."
      9.8 "98% found the staff to be very friendly."
      10.0 "100% said the reception staff was great."
      10.0 "100% thought the service was very professional."
    • 9.6 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
    • 9.3 "Perfectly clean."
      9.2 "92% said rooms were clean."
      10.0 "100% thought it was clean."
    • 8.9 "Very good internet connection."
      8.7 "87% said the wifi quality was great."
    • 8.8 "Vibe was good."
      9.2 "92% thought, the hotel was modern."

    Overall Rating

    9.2 Excellent
    Based on 196 reviews
    • 9.7 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
    • 9.5 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 9.1 "Perfectly clean."
      9.0 "90% said rooms were clean."
      10.0 "100% thought it was clean."
    • 8.7 "Vibe was good."
    • 8.6 "Breakfast is good."
      10.0 "100% were happy with the price of the breakfast."

    Overall Rating

    9.1 Excellent
    Based on 66 reviews
    • 9.8 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 9.7 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
    • 9.5 "Perfectly clean."
      9.3 "93% said rooms were clean."
      10.0 "100% thought it was clean."
    • 9.1 "Internet works perfectly."
    • 8.5 "Breakfast is good."

    Overall Rating

    8.8 Excellent
    Based on 26 reviews
    • 9.7 "Terrific location."
    • 9.6 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 8.5 "Rooms are great."
    • 8.4 "Breakfast is good."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Good wifi quality"
    "Clean rooms"
    "Spacious rooms"
    "Wonderful sightseeing"
    data provided by TrustYou

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