Phoenix Palace Hotel Hanoi
Photos of Phoenix Palace Hotel Hanoi
Overview
Amenities at Phoenix Palace Hotel Hanoi
- Restaurant
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business center
- Flat-screen TV
- TV
- Cable or satellite TV
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key access
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
Basics
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Towels/sheets (extra fee)
- Trash cans
- Conditioner
General
- Executive lounge access
- Family rooms
- Hardwood or parquet floors
- Inner courtyard view
- Lockers
- Storage available
- Quiet street view
- Seating area
- Slippers
- Soundproof rooms
- Soundproofing
- Telephone
- City view
Bathroom
- Hairdryer
- Private bathroom
- Shared toilet
- Shower
- Additional toilet
- Bathtub
- Bidet
- Toilet
- Toilet paper
- Toothbrush
Dining
- Wine glasses
- Electric kettle
- Restaurant
- Food can be delivered to guest accommodation
- Minibar
- Tea/coffee maker
- Kettle
- Coffee machine
- Dining table
Accessibility and suitability
- No smoking
- Designated smoking area
- Private entrance
- Increased accessibility
- Elevator
- Accessible by elevator
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Tumble dryer
Bedroom
- Extra-long beds (> 2 meters)
- Feather pillow
- Socket near the bed
- Clothes rack
- Wardrobe or closet
Parking and transportation
- Parking
- Airport shuttle (surcharge)
- Shuttle service (additional charge)
- Valet parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Shared lounge/TV area
- TV
Things to do
- Gift shop
- Bicycle rental
- Cooking classes
Outdoor
- Terrace/Patio
- Balcony
Health and safety
- Daily housekeeping
- Safe
Pool and spa
- Hot tub
Workspace
- Desk
Family friendly
- Babysitting or child care
Reviews of Phoenix Palace Hotel Hanoi
Summary of reviews
Score by provider
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the breakfast at Phoenix Palace Hotel Hanoi?
The breakfast includes hot food, menu items, breads, fruits, coffee, and juices, providing a perfect start to the day. Additionally, guests can order from the menu for a more personalized experience.
Are there any concerns about cleanliness at Phoenix Palace Hotel Hanoi?
Some guests have mentioned issues with ants and roaches in their rooms. However, the hotel staff is attentive and addresses concerns promptly to ensure a comfortable stay.
What are the unique amenities offered at Phoenix Palace Hotel Hanoi?
The hotel provides an array of amenities, including daily housekeeping, a business center, laundry facilities, a gift shop, and cooking classes, ensuring a convenient and enjoyable stay for guests.
How is the location of Phoenix Palace Hotel Hanoi for exploring the area?
The hotel boasts an excellent location for exploring the Old Town and accessing museums. It is also surrounded by various food establishments, making it convenient for guests to explore and enjoy the local cuisine.
What are the room features at Phoenix Palace Hotel Hanoi?
The hotel offers comfortable and spacious rooms with amenities such as extra-long beds, feather pillows, a seating area, soundproofing, and a balcony or terrace, providing a relaxing and enjoyable accommodation experience.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Central Location
The hotel's central location makes it convenient to walk to various attractions, food places, and night activities, providing a wide variety of options for dining and entertainment.
Be Mindful of Noise Levels
Some guests noted that the hotel can be noisy, especially in the morning. Light sleepers may want to consider this when booking and request a quieter room if available.
Consider Upgrading to a Family Room
Guests appreciated the spaciousness and comfort of the family rooms, especially those with balconies. If available, consider upgrading for a brighter room with a view.
Check Room Cleanliness
While some guests praised the cleanliness of the rooms, others reported issues with ants and roaches. It may be beneficial to check the room upon arrival and address any concerns with the staff promptly.
Verify Room Amenities
Some guests experienced issues with amenities such as non-functional fridges and TV connections. It may be helpful to verify the functionality of these amenities upon check-in.
Take Note of Breakfast Options
While many guests enjoyed the breakfast, some mentioned limited options and minimal selection. Guests with specific dietary preferences may want to consider this when planning their meals.
Be Aware of Noise from the Streets
Due to the hotel's central location, some guests noted that street noise could be a concern. Light sleepers may want to prepare accordingly.
Utilize the Helpful Staff
Several guests praised the staff for being friendly, helpful, and accommodating. Take advantage of their assistance for recommendations, tour bookings, and other needs during the stay.
Check for Room Upgrades
Some guests were pleasantly surprised with room upgrades, so it may be worth inquiring about available upgrades during the check-in process.
Location
What's nearby
- St. Joseph Cathedral172 yd
- National Library of Vietnam0.3 mi
- Hoa Lo Prison Museum0.3 mi
- Hoan Kiem Lake0.3 mi
- Hanoi City Centre0.4 mi
- Vietnam Military History Museum0.5 mi
- Dong Xuan Market0.7 mi
- Hanoi Citadel0.7 mi
- Hanoi Opera House0.7 mi
- National Museum of Fine Arts0.8 mi
- Temple of Literature0.8 mi
- National Museum of Vietnamese History0.8 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Phoenix Palace Hotel Hanoi
Low season | October |
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High season | October |
Average price (weeknight) | $22 |
When to book a room at Phoenix Palace Hotel Hanoi
KAYAK's top tips for your stay at Phoenix Palace Hotel Hanoi
FAQs when booking at Phoenix Palace Hotel Hanoi
Nearby hotels and places to stay
Closest
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See most recommended stays in HanoiGood to know
Value for money | 7.7 |
|---|---|
Distance to city center | 2.2 mi |
Nearest Airport | Hanoi Noibai |
Distance to airport | 13.5 mi |