Royal Holiday Hanoi Hotel

The hotel is located in the heart of the Old Quarter, just a minute's walk from Hoan Kiem Lake. There are plenty of fun things to explore around, including the Thang Long Water Puppet Theatre, St. Joseph Cathedral, and Dong Xuan Market.

The hotel offers practical amenities such as daily housekeeping, contactless check-in/check-out, and physical distancing in dining areas. Additionally, there's an ATM on-site, room service, and a tour desk for added convenience.

Guests have mentioned that the rooms are clean, tidy, and well-appointed. The beds are comfortable, and the hotel provides a quiet and peaceful environment for a good night's sleep.

The hotel's staff is known for being very helpful, friendly, and genuine. They are responsive to correspondence, offer excellent customer service, and go out of their way to assist guests with their needs.

The hotel is in a perfect location, especially during the weekends when the area turns into a walking street. It's a fantastic area for night entertainment, and the hotel provides a quiet and peaceful sleep. Additionally, the hotel's staff is fantastic with dealing with inquiries and providing helpful recommendations.

Consider booking a room with a balcony facing the lake for a picturesque experience.

The hotel's location in the Old Quarter provides easy access to attractions, shops, cafes, and restaurants.

While breakfast is included, some guests found better dining options in Hanoi Old Quarter.

Some guests found the rooms smaller than expected, so consider room size when booking.

The hotel's location in the walking street area creates a lively environment during weekends.

Prepare for some street noise and scooter traffic due to the hotel's location in a typical Vietnamese city Old Town narrow street.

The staff received praise for their friendliness and helpfulness, from arranging tours to providing local recommendations.

Guests noted discrepancies between the "lake view" room description and the actual view, so manage expectations accordingly.

The hotel's proximity to Hoan Kiem Lake and various attractions makes it a convenient base for sightseeing.

Note that Vietnamese beds are generally firm, so consider this if you have specific preferences.