Cons (-) Nothing particularly bad，nothing outstanding either。
2 stars
Heart Hotel
Provider
Provider for Heart Hotel
Provider for Heart Hotel
Provider for Heart Hotel
Overview
Heart Hotel is set in Hoan Kiem and is a short stroll from Hoan Kiem Lake, St. Joseph's Cathedral Hanoi and National Library of Vietnam. It offers complimentary Wi-Fi, an express check-in and check-out feature and a 24-hour reception.
The hotel has been recently refurbished and provides an airport shuttle, bicycle rental and babysitting/child services. A concierge, a currency exchange and a car rental desk are also provided.
The rooms at Heart Hotel offer a desk and a mini bar.
Guests staying at the hotel can sit down to a unique dining experience at the on-site restaurant, suitably based for those who want to stay close at mealtime. In the evening, guests are able to enjoy a drink in the lounge bar. Guests can also try one of the various bars and restaurants in the surrounding area.
Heart Hotel is surrounded by the area's tourist attractions, including Hanoi Citadel, Dong Xuan Market and Hoa Lo Prison, which are within walking distance. It is within a 20-minute stroll of Long Bien Railway Station, which allows for easy access in and around Hanoi.
Latest deals for Heart Hotel
Amenities at Heart Hotel
- Bar/Lounge
- Room service
- Free Wi-Fi
- Airport shuttle
- Internet
- Laundry service
- Laundry facilities
- Complimentary breakfast
- Hairdryer
- Express check-out
Services and conveniences
- Room service
- Express check-out
- Currency exchange on-site
- 24hr front desk
Accessibility and suitability
- Increased accessibility
- Elevator
- Designated smoking area
Basics
- Free Wi-Fi
- Internet
- Air-conditioned
Laundry
- Laundry facilities
- Laundry service
Dining
- Bar/Lounge
- Minibar
Family friendly
- Babysitting or child care
- Complimentary breakfast
Parking and transportation
- Airport shuttle
Bathroom
- Hairdryer
Things to do
- Bicycle rental
General
- Storage available
Health and safety
- Safe
Reviews of Heart Hotel
8.6
Very good
615 verified ratings
Wonderful
316
Very good
149
Good
96
Okay
21
Fair
22
Mediocre
6
Poor
5
Summary of reviews
Guests say
Guests appreciated the hotel's great location, close to the lake and various attractions. The staff received high praise for their friendliness and helpfulness. While some mentioned the need for renovations and issues with amenities, the overall cleanliness and value for money were positively noted. The breakfast options were also well-received, contributing to a satisfying stay for many.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the dining experience at Heart Hotel?
Guests staying at the hotel can enjoy a unique dining experience at the on-site restaurant, as well as a drink in the lounge bar. Additionally, there are various bars and restaurants in the surrounding area for guests to explore.
Is there a shuttle service available at Heart Hotel?
Heart Hotel provides an airport shuttle service for guests, allowing for easy access to and from the hotel.
What amenities are available for families at Heart Hotel?
Families staying at Heart Hotel can take advantage of the complimentary breakfast and the option for babysitting or child care services, ensuring a comfortable and convenient stay for both parents and children.
What are the nearby attractions close to Heart Hotel?
Heart Hotel is surrounded by various tourist attractions, including the Thang Long Water Puppet Theatre, Hanoi Old Quarter, St. Joseph Cathedral, Hoan Kiem Lake, and many more, all within walking distance.
What are the check-in and check-out times at Heart Hotel?
Guests can check in anytime after 1:00 PM and check out anytime before 12:00 PM, providing flexibility for travelers' schedules.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Verify Hotel Status
Before making a reservation, ensure that the hotel is currently operational, as there have been reports of the hotel being closed while still accepting reservations.
Explore Nearby Attractions
Take advantage of the hotel's proximity to popular attractions such as the Thang Long Water Puppet Theatre, Hanoi Old Quarter, and St. Joseph Cathedral, all within walking distance.
Room Selection
Consider requesting a room with a view of Hoan Kiem Lake, as some guests have mentioned the scenic views from certain rooms.
Double-Check Reservation
If you decide to book a room at Heart Hotel, it's advisable to double-check your reservation closer to your travel dates to confirm the hotel's operational status.
Dining Options
While the hotel offers a restaurant and bar, guests have also recommended exploring the various dining options in the surrounding area for a diverse culinary experience.
Accessibility Features
The hotel provides increased accessibility and an elevator, catering to guests with mobility needs.
Transportation Services
Take advantage of the airport shuttle service offered by the hotel for convenient transportation to and from the airport.
Concierge Services
Utilize the concierge service for assistance with arranging activities, transportation, and recommendations for exploring Hanoi.
Complimentary Breakfast
Guests have appreciated the complimentary breakfast provided by the hotel, making it a convenient start to the day.
Currency Exchange
The hotel offers currency exchange on-site, providing added convenience for international travelers.
Location
11b Hang Hanh Street, Hanoi
What's nearby
- St. Joseph Cathedral412 yd
- Hanoi City Centre421 yd
- Hoan Kiem Lake0.3 mi
- National Library of Vietnam0.4 mi
- Dong Xuan Market0.5 mi
- Hoa Lo Prison Museum0.5 mi
- Hanoi Opera House0.7 mi
- Vietnam Military History Museum0.7 mi
- National Museum of Vietnamese History0.7 mi
- Hanoi Citadel0.8 mi
- National Museum of Fine Arts1 mi
- Temple of Literature1 mi
Policies
Check-in/Check-out | Check in anytime after 1:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Heart Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Heart Hotel
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Closest
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See most recommended stays in HanoiGood to know
Value for money | 9.2 |
|---|---|
Distance to city center | 2.4 mi |
Nearest Airport | Hanoi Noibai |
Distance to airport | 13.4 mi |
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