Heart Hotel

2 stars
8.6
Very good
based on 605 reviews
605 reviews
11b Hang Hanh Street, Hanoi, Vietnam
11b Hang Hanh Street, Hanoi
+84 243 928 6682
Mon 7/27
-
Tue 7/28
2 guests, 1 room
Provider
Provider for Heart Hotel
Provider for Heart Hotel
Provider for Heart Hotel
Bedroom
Outdoors view
Other
Outdoors view
Other
Bedroom
Bedroom
Bedroom
Building
Restaurant
Bedroom
Lobby
Front desk
Front desk
Restaurant
Restaurant
Bedroom
Bedroom
Front desk
Bedroom
Restaurant
Front desk
Bedroom
Other
Other
Lobby
Bedroom
Outdoors view
Bathroom
Outdoors view
Bedroom
Building
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Heart Hotel is set in Hoan Kiem and is a short stroll from Hoan Kiem Lake, St. Joseph's Cathedral Hanoi and National Library of Vietnam. It offers complimentary Wi-Fi, an express check-in and check-out feature and a 24-hour reception.

The hotel has been recently refurbished and provides an airport shuttle, bicycle rental and babysitting/child services. A concierge, a currency exchange and a car rental desk are also provided.

The rooms at Heart Hotel offer a desk and a mini bar.

Guests staying at the hotel can sit down to a unique dining experience at the on-site restaurant, suitably based for those who want to stay close at mealtime. In the evening, guests are able to enjoy a drink in the lounge bar. Guests can also try one of the various bars and restaurants in the surrounding area.

Heart Hotel is surrounded by the area's tourist attractions, including Hanoi Citadel, Dong Xuan Market and Hoa Lo Prison, which are within walking distance. It is within a 20-minute stroll of Long Bien Railway Station, which allows for easy access in and around Hanoi.

8.6
Very good
605 reviews

Latest deals for Heart Hotel

Mon 7/27
-
Tue 7/28

Amenities at Heart Hotel

  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Airport shuttle
  • Internet
  • Laundry service
  • Laundry facilities
  • Hairdryer
  • Express check-out
  • Babysitting or child care

Services and conveniences

  • Room service
  • Express check-out
  • Currency exchange on-site
  • 24hr front desk

Basics

  • Free Wi-Fi
  • Internet
  • Air-conditioned

Accessibility and suitability

  • Elevator
  • Designated smoking area

Laundry

  • Laundry facilities
  • Laundry service

Dining

  • Bar/Lounge
  • Minibar

Parking and transportation

  • Airport shuttle

Kitchen

  • Kitchen

Bathroom

  • Hairdryer

Things to do

  • Bicycle rental

General

  • Storage available

Health and safety

  • Safe

Family friendly

  • Babysitting or child care

Reviews of Heart Hotel

8.6
Very good
605 verified ratings
Wonderful
308
Very good
149
Good
94
Okay
21
Fair
22
Mediocre
6
Poor
5

Summary of reviews

Guests say
Guests overwhelmingly praised the hotel's central location, making it convenient for sightseeing, dining, and exploring the city. The staff received frequent compliments for their friendliness, helpfulness, and efficiency, with many guests noting positive experiences at the front desk and with arranging transport. Cleanliness was generally appreciated, especially in renovated rooms. However, several reviews mentioned issues with noise from the street or neighborhood, and opinions on breakfast were mixed, with some finding it adequate and others wishing for more variety or quality. Despite a few negative experiences, most guests enjoyed their stay and would recommend or return to the hotel.
AI-Generated from customer reviews
Location10 out of 10
Service9.5 out of 10
Cleanliness8.5 out of 10
Breakfast5 out of 10
Noise Level2 out of 10
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All reviews

8.0
Very good
Anonymous, Feb 2018
Cons (-) Nothing particularly bad，nothing outstanding either。

Location

11b Hang Hanh Street, Hanoi

What's nearby

  • St. Joseph Cathedral395 yd
  • Hanoi City Centre432 yd
  • Hoan Kiem Lake0.3 mi
  • National Library of Vietnam0.4 mi
  • Dong Xuan Market0.5 mi
  • Hoa Lo Prison Museum0.5 mi
  • Vietnam Military History Museum0.7 mi
  • Hanoi Opera House0.7 mi
  • National Museum of Vietnamese History0.8 mi
  • Hanoi Citadel0.8 mi
  • National Museum of Fine Arts1 mi
  • Temple of Literature1 mi

Policies

Check-in/Check-out

Check in anytime after 1:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

When to book a room at Heart Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Heart Hotel

  • Where is Heart Hotel located?

    Heart Hotel is located at 11b Hang Hanh Street in Hoan Kiem, 2.4 miles from the center of Hanoi. St. Joseph Cathedral is the closest landmark to Heart Hotel.

  • When is check-in time and check-out time at Heart Hotel?

    Check-in time is 1:00 PM and check-out time is 12:00 PM at Heart Hotel.

  • Does Heart Hotel offer free Wi-Fi?

    Yes, Heart Hotel offers free Wi-Fi.

  • How far is Heart Hotel from the airport?

    Heart Hotel is 13.4 miles from Hanoi Noibai. Heart Hotel is 58.3 miles from Haiphong Catbi.

  • How does KAYAK find such great Heart Hotel hotel deals?

    KAYAK scours the web for all room deals available at Heart Hotel in Hanoi and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Heart Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Heart Hotel.

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Good to know

Value for money

Distance to city center

Nearest Airport

Distance to airport

9.2
2.4 mi
Hanoi Noibai
13.4 mi

Everything you need to know for your stay in Hanoi