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|Value for money||7.7|
|Distance to city center||1.5 mi|
Time of year
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My room was completely convenient. City view was awesome at night. Staffs there are also friendly and funny. They called Pho for me and it was the most delicious vietnamese food i have ever tasted. I think i will be back here when i come to vietnam.
What an amzing hotel. Reception is friendly, they helped me choose the best room and contact taxi. when i prepared to leave, I forgot the wallet there .They kept it for me and the manager directly called and gave it back . I was so thankful for that. You should go there, it is near commercial complex including Shopping, Restaurant, Cafe, movie theatre,...also near many national officials. Rooms are also convenient. Definitely i will come back in the next business trip.
Hotel is clean and staff friendly , they help me bring the luggage and show me some shopping center near such as vincom center , big c. I like kien the manager because he helping me found my phone when i let it in taxi . next time i i will come again .
Breakfast - The staff did bring fried eggs and bread for us (from next door restaurant) using google translate since we did no want noodles. The staff are also very friendly. The staff tried to be very helpful and would book Grab for us and arranged a very cheap cab to the airport. The proximity to the convention centre.
This is advertised and untrue: 1) "Zenta Restaurant serves Asian delights alongside Western favorites from 06:00 to 21:00" - there is no restaurant at the hotel although one is led to believe that the Zenta is in the hotel. The breakfast was limited and brought onto site from the next door restaurant. There is no kitchen in this hotel. The facilities to eat breakfast are in the lobby in full view of all coming and going and no aircon in the lobby. 2) "airport shuttle" - they arrange a cab for you 3) "We speak your language!" quite a few do not and we had to resort to google translate. The credit card facility was broken for our whole stay. The owner was unreasonable expecting us to pay cash equivalent to 32 days - we could not draw this amount of cash. It was unpleasant - the balance could have been paid by our organisation from South Africa who made the booking. In the end the owner wanted to go to another hotel to make payment but left this until 9:30pm when we had been trying to sort this out with him since the morning. Very few English channels on TV - though the wifi (when working) was good enough to stream movies.
no traffic jam to access the ruby.
don’t drink water. it’s no free!
With a stay at Ruby Hotel in Hanoi (Trung Hoa Nhan Chinh), you'll be within a 5-minute drive of Vietnam National Convention Center and Lotte Center Hanoi. Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
based on 37 reviews
Value for money
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Reviews about Ruby Hotel
Most Popular Landmarks
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