Services and conveniences
Basics
Dining
Accessibility and suitability
Laundry
General
Parking and transportation
Media and entertainment
Things to do
Bathroom
Health and safety
Family friendly
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's location?
The hotel is very centrally located within walking distance of shops, cafes, and restaurants. It's a great location in the old quarter, and it's convenient for travel.
How is the hotel's customer service?
The staff is really helpful and friendly. They are there for everything you need, and the front desk staff is amazing, friendly, and helpful.
What are the common concerns about the hotel's cleanliness?
The hotel needs renovation, and the actual rooms are already old. The photos in the booking websites are not updated, and the rooms have cracks and holes in the floors. Some guests found the room to be dirty and unsanitary.
What practical information should I know about the hotel's amenities?
The hotel offers airport transfer at a cheaper fare, and it has a restaurant and minibar. The rooms are small but quiet, and the hotel provides a basic but comfortable experience.
What are the best times to visit the hotel?
The hotel's location is perfect for exploring Hanoi, and it's within walking distance of many attractions. However, it's important to note that the hotel is in need of renovation, so guests should be prepared for an older hotel experience.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Travel
September is considered the low season, which could mean fewer crowds and potentially better rates for accommodation.
Explore Nearby Attractions
The hotel is conveniently located within walking distance of several attractions, including Bach Ma Temple, Dong Xuan Market, and the Hanoi Old Quarter.
Be Mindful of Room Selection
Some guests reported issues with room cleanliness and maintenance. It may be beneficial to request updated rooms and ensure that the chosen room meets cleanliness standards.
Take Advantage of Nearby Dining Options
Guests appreciated the proximity to various dining options, including street food, cafes, and restaurants in the Old Quarter.
Check for Updated Photos
Some guests mentioned that the actual state of the hotel differed from the photos online. It's advisable to check for updated images before making a reservation.
Consider Transportation Needs
The hotel offers airport shuttle services for a surcharge, which can be a convenient option for transportation to and from the airport.
Engage with Friendly Staff
Many guests praised the helpful and friendly nature of the hotel staff, citing their willingness to assist with various needs and provide a positive experience.
Be Aware of Noise Levels
While the location is central, some guests noted that certain rooms were quiet despite being in the bustling Old Quarter. It may be beneficial to inquire about room options to ensure a peaceful stay.
Confirm Room Amenities
Some guests reported issues with amenities such as Wi-Fi, air conditioning, and bathroom facilities. It's advisable to confirm the availability and functionality of these amenities before booking.
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
5.5 | 2.4 mi | Hanoi Noibai | 13.0 mi |