Zephyr Suites Boutique Hotel

The hotel is situated just off the Lake, within walking distance to most things. The staff were exceptional, breakfast was good, and the room was perfect. The hotel is more 5* than 4*.

The room was very comfortable, with great air-con, lovely large windows, and views of the street and the lake. The bed and pillows were comfortable, and guests slept very well.

The hotel offers an airport shuttle service for an additional charge.

The breakfast was good, and the room was perfect. The choice of food was very good, and the wait staff were friendly and efficient in clearing dishes.

The hotel is located in the center of Hanoi, making it convenient for everyone to reach various places in the city. It is situated just off the Lake, within walking distance to most things.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the lake or city comes highly recommended.

Some guests reported noise issues, especially with rooms facing the stairwell. If you are sensitive to noise, it may be best to request a room away from high-traffic areas.

A few guests noted that some rooms had a noticeable stench. It's advisable to inquire about this when checking in and request a room with no odor issues.

The hotel's proximity to Hoan Kiem Lake and the Old Quarter makes it an ideal base for exploring the area. Take advantage of the walking distance to various attractions and the vibrant street life.

If you require wheelchair-accessible accommodations, it's recommended to confirm the suitability of the room in advance. Some guests appreciated the hotel's efforts to accommodate their needs, while others found the accessibility lacking.

While many guests enjoyed the breakfast, some suggested that more variety, especially for vegetarians and vegans, would enhance the experience. Consider exploring nearby dining options for a diverse breakfast experience.

A few guests mentioned issues with the air conditioning, such as it blowing directly over the bed. It may be helpful to inquire about the air conditioning setup in the room and request adjustments if needed.

Guests reported mixed experiences with staff communication, particularly regarding changes to bookings and room requests. It's advisable to confirm any changes directly with the hotel and ensure clear communication to avoid misunderstandings.

Some guests reported that the hotel can be noisy, with sound carrying from the corridors. Light sleepers may want to pack earplugs or request a room away from high-traffic areas.

Some guests mentioned receiving room upgrades at no extra charge due to issues with their original room. It may be worth inquiring about potential upgrades if you encounter any problems with your initial room assignment.