Mercure Hatfield Oak Hotel
Photos of Mercure Hatfield Oak Hotel
Overview
Mercure Hatfield Oak Hotel is situated in Hatfield and is close to University of Hertfordshire. Guests can also make use of complimentary Wi-Fi during their stay.
Mercure Hatfield Oak Hotel (England) has recently undergone refurbishment and features a 24-hour reception, laundry facilities and limited hours room service. Also available to guests are luggage storage, meeting rooms and a safe.
Mercure Hatfield Oak Hotel has 76 modern rooms offering all the necessities to ensure an enjoyable stay. They are also equipped with cable/satellite channels, a hair dryer and a telephone.
Mercure Hatfield Oak Hotel (England) has its own on-site restaurant, convenient for guests wishing to dine in. In the evening, guests are welcome to enjoy a drink in the comfortable lounge bar.
London Luton Airport is less than a 30-minute drive from the hotel. London and St Albans are also a short car ride away.
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Amenities at Mercure Hatfield Oak Hotel
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Cable or satellite TV
- Meeting/Banquet facilities
- Parking
- Laundry service
- Laundry facilities
- Hairdryer
Services and conveniences
- Room service
- Meeting/Banquet facilities
- 24hr front desk
Laundry
- Laundry facilities
- Laundry service
Dining
- Restaurant
- Bar/Lounge
Basics
- Free Wi-Fi
- Air-conditioned
Parking and transportation
- Parking
Kitchen
- Kitchen
Media and entertainment
- Cable or satellite TV
Accessibility and suitability
- Increased accessibility
Bathroom
- Hairdryer
General
- Storage available
Health and safety
- Safe
Reviews of Mercure Hatfield Oak Hotel
Summary of reviews
Score by provider
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's restaurant?
The hotel has its own on-site restaurant, convenient for guests wishing to dine in. In the evening, guests are welcome to enjoy a drink in the comfortable lounge bar.
Is parking available at the hotel?
Yes, the hotel offers good parking facilities.
What are the common concerns about the hotel's cleanliness?
Guests have raised concerns about the cleanliness, including dirty bathrooms, unclean beddings, and outdated decor.
What are the main complaints about the hotel's customer service?
Some guests have reported issues with the reception staff, including rude behavior, slow check-in, and untrained bar staff.
When is the best time to visit the hotel?
The hotel is in a good location, and the staff are welcoming. However, some guests have reported issues with noise and heating, so it's advisable to check the room conditions before booking.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Alternative Breakfast Options
Some guests were disappointed with the breakfast and suggested exploring nearby dining options for a more satisfying morning meal.
Check Room Heating
A few guests reported that the rooms can be quite cold, especially during winter. It's advisable to confirm the room heating before settling in for the night.
Verify Room Cleanliness
Some guests encountered cleanliness issues, such as stained carpets and unclean bathrooms. It's recommended to check the room thoroughly upon arrival and report any issues to the staff.
Be Mindful of Noise
Several guests mentioned noise disturbances, particularly from the nearby motorway. Light sleepers may want to request a room away from the road to ensure a peaceful stay.
Double-Check Room Allocation
A few guests experienced issues with room allocation, including overbooking. It's advisable to confirm the reservation in advance to avoid any inconvenience upon arrival.
Inquire About Nearby Attractions
The hotel is close to Hatfield House, a popular nearby attraction. Guests interested in exploring the area should inquire about local sights and activities at the reception.
Consider Room Selection
Some guests found the junior suite lacking a microwave, which could be a consideration for those who prefer this amenity. It's advisable to inquire about specific room features before booking.
Address Any Maintenance Concerns
Guests reported issues with room maintenance, such as broken heating and bathroom fixtures. It's recommended to promptly notify the staff of any maintenance issues for a comfortable stay.
Plan for Alternative Dining
Some guests found limited options at the hotel's restaurant and bar. It's advisable to research nearby dining establishments for additional choices.
Location
What's nearby
- Hatfield House1.7 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Mercure Hatfield Oak Hotel
FAQs when booking at Mercure Hatfield Oak Hotel
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Value for money | 8.0 |
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Distance to city center | 1.4 mi |
Nearest Airport | London Luton |
Distance to airport | 10.5 mi |