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The restaurant and bar staff were very good and helpful. I had to leave before breakfast and they organised a breakfast tray for me the evening before. When I arrived I was told they were closed (meaning the pub) and the lady who met me when I explained I had a room booked made me feel that I was an interuption to her busy day. She showed me my room and left very quickly.
Generally well run, friendly and human. Good food - standard pub food and slightly more adventurous things both well done. Nice location - good evening walks around. Nice that the bedrooms are in a separate wing away from any possible pub noise. On one occasion our room was not cleaned and the beds weren't made, apparently through an oversight. But as soon as we pointed this out, it was fixed. Though the rooms are new, there is insufficient ventilation - there is a skylight but it is too small and too low down to really provide much of a current of air, so the room overheats during the day and takes a long time to cool at night.
The staff were Great ! The room was very new and modern and the food was top notch. The setting and the beer garden was very good also.
Very helpful staff, good accomodation, relaxing surroundings and excellent food. A cut above your average inn accomodation. Do partake in the pudding club and/or chef's tasting menu when available.
Good room, good facilities. Nice to have a king size bed rather than a standard double. Parking good. Nice quiet location in village and rooms separate from the pub so again nice and quiet. Not a big choice for vegetarians. Didn't like the two options available though didn't ask if they could do something else. Extra pillows would have been good and Tv reception not good for bbc1.
The Red Lion is very well appointed. The rooms are modern and spotlessly clean. The restaurant is excellant. None
Bedroom was beautifully finished and furnished. Food delicious. Nobody available to check me in on a Sunday - this is not prominent enough on booking confirmation (it is one of last items) needs to be nearer top of the list so people are more aware of this.
Nice hotel, peaceful settings, friendly staff, good food, perfect for exploring Duxford.
We just wanted a night away with a restaurant on site - this fitted our requirements perfectly because we had a delicious meal and spent the night in a very comfortable room which was detatched from the pub therefore nice and quiet. Breakfast the next day was also good. The staff were extremely friendly. There was only 1 member of staff doing breakfast and seemed to struggle a little to serve everyone.
wonderful friendly staff and good food well cold showers in the morning and a late start for breakfast at 07.30 (all the guests were queueing for the excellent breakfast)
Wonderful staff! Great food.
Overall impression, very clean, good order. Staff very friendly & helpful despite family health concerns.Food very good. Requested a twin room. Told on arrival this was not available. Double bed offered was a little small for Grandmother & Granddaughter.
The staff were very friendly and helpful, the room spotlessly clean and the food - well absolutely delicious. We had a very relaxing break. No
the food was very good.the service was excellent .Would stay there again.
Restaurant and room very comfortable. Bathroom good size. Owner and staff very friendly. Food delicious. Restaurant and room spotlessly clean. Tea & coffee facilities more than adequate.
The friendliness, the food, the room were all excellent. We really enjoyed our stay and intend going back. Definitely no complaints
I received a very good welcome on arrival. Staff were attentive and courteous. Rooms and setting very pleasant. Breakfast excellent
The warm welcome from the owner. The spacious and comfortable bedroom with wi-fi if required. Extras like a cafetiere and bottled water. The delicious breakfast cooked by the owner/chef. Maybe a personal preference but the bathroom had a corner jacuzzi bath and I would have preferred a large walk-in shower.
The whole experience from booking to saying goodbye couldn't have been better. The staff were all so friendly and accomadating,oh and the food....wow! Only that we had to leave!
comfort,cleanliness and personal service. Excelent home cooked breakfast with local produce
The staff was extremely friendly and accomodating. The common room was friendly, the food amazing, the rooms where clean and comfortable, towels changed daily, and beds turned down daily. The greatest proof of the friendly staff came from a couple who where going to the same wedding as us. Their plane was delayed, and so they got in in the middle of the night. Instead of making this a negative thing, they owner/manager was concerned that they shouldnt have to get up early for breakfast (served til 9 on the weekends) and asked them if they wanted some sandwiches made for them to pick up when they woke up. This customer service seemed to run lik the lifeblood of this B&B. Great value and great service. The only thing that would have made the stay better, would have been if the bed was 10 cm broader. But I'm a big guy, so I cant fault them for that.
It was clean Sunday am breakfast served too early 7-8am
The staff were friendly and helpful. the breakfast was cooked lovely and the pub itself was very nice. The room was extremely basic and plain looking without even a little table to put the tea making facilities on, they were on the floor. and some childrens old shoes in the wardrobe !! All the doors into our room, the corridor and toilet creaked badly - needed greasing.
our en-suite room was huge with fantastic windows and with a great view of the market area. the bathroom could do with a wee bit of titivating e.g.no towel rail,bath was o.k. but there was more than enough room for a shower which would have been handy.
very nice full english and helpful staff the toilet not being ensuite was a bit of a minus for the hotel but it is shared between 2/3 rooms only.. and the car park was hard to find in the one- way system !!
Central to town, good full english breakfast, comfortable and value for money. Unsuitable for elderly or disabled, no lift and stairs are steep. A bit noisy at night because over a public house. In market square, so be aware stalls are set up in the morning outside the hotel as early as 6am.
not much really room very cramped poor breakfast arrangements
Very friendly welcoming staff, excellent food and good ambience
We had a superiour double room and it was fab, it was like having a small apartment to ourselves. The room was clean and well presented with everthing we needed. Staff were friendly. Breakfast was great with a really good selection to choose from. There was a large car park so parking is not a problem. Was not able to spend more time there.
Location to my business
the atmosphere, the people where very nice.rooms were exellent, also the pub.and the town was nice
Excellent staff. Very attentive. Good size comfortable room. No food after 9:00pm. Room too hot even with window wide open.
It was an excellent place to explore historic Thaxted from whence my mother and her family came. The restaurant menu was a bit restricted for someone on a renal diet.
Friendly and very helpful staff. The relaxed atmosphere in the bar/dining area. The size of the double bed in room 8. The hotel is situated on the main road through the village which got noisy quite early in the morning.
the room was clean and comfortable and the breakfast was very nice
To much road noise
The food was terrific, great value for money, lovely location, and contrary to previous comments - there is a car park! Some staff were V.unfriendly, bathrooms dated with no shower curtain and no frosted glass/curtains over window!
The lady on reception was very good During the evenining the guy behind the bar obviously had a problem about something, we heard him swearing then he went outside and had 2 cigarettes. Later that evening the bar was very busy and the same guy said he could not serve me because there were no glasses. I stood there waiting, he then said to me why are you staring at me I have already told you I have np glasses. Another member of staff came over and served me, no problems. He spoilt was was a good stay at the Bull.
Staff were really helpful and friendly- great breakfast options :) Picky yes, but I would have liked a proper shower. Couldn't get the attachment on the bath to a decent temperature.
Not Much to like. Karoke on a Sunday night until about 1am on Monday morning. Could not park my car, could not get to my room, could not get to sleep.
clean and comfortable room, nice pub downstairs I hit my head quite painfully. But that was my own fault ;)
Central location in small town. Very quaint. Staff very helpful when asked for local advice on shopping and transport on to a wedding we were attending nearby -we asked about taxis and within a couple of minutes Chris came back and said taxi booked and would collect us from back door car park. Also said no problem for us to sit and have coffee while we waited.
Helpfulness of the staff in providing a heater for my room,breakfast was good Room a little chilly - particularly the ensuite
Very relaxed atmosphere Noisy disco (?)
the staff were great and great food we were quoted £39 online but at check out payed £55
Good food and excellant service.
the room was clean warm and spacious. food was good as was the menu. did not stay long enough.
Good location, friendly staff, good breakfast. The rooms were bland and lacked character. The prices were also a bit high.
very small shower with poor water pressure
Was very happy with the accomodation and the breakfast was really nice.staff were very friendly and helpful. Room 11 at the george and the dragon,long melford had the word 'murder' etched into the back of the door and the right had sash window would not close.....may be something you would like to address.
Breakfast and room both very good Lunch menu was not available on request
The staff were friendly and helpful The room smelled damp and the bathroom could have done with being refurbished.
From the moment we arrived we felt very welcolm.The standard of service and value for money was excellent and we would certainly visit again. Nothing
Great breakfasts! Some of the other guests on the first night were badly behaved, but this is no reflection on the accomadation
Good restaurant. Nice bathroom (recently refurbished) Cleanliness and d�cor condition of room very poor. Far too hot, couldn't turn down radiator.
lovely sheets comfy beds; pleasant patient accommodating staff good English breakfast; let us in at 12 non on request thank you guest information in the room about breakfast time how to get in late at night etc would have been helpful ; a bedside lamp for each bed would have been helpful there was only one for one bed