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The staff was extremely friendly and accomodating. The common room was friendly, the food amazing, the rooms where clean and comfortable, towels changed daily, and beds turned down daily. The greatest proof of the friendly staff came from a couple who where going to the same wedding as us. Their plane was delayed, and so they got in in the middle of the night. Instead of making this a negative thing, they owner/manager was concerned that they shouldnt have to get up early for breakfast (served til 9 on the weekends) and asked them if they wanted some sandwiches made for them to pick up when they woke up. This customer service seemed to run lik the lifeblood of this B&B. Great value and great service. The only thing that would have made the stay better, would have been if the bed was 10 cm broader. But I'm a big guy, so I cant fault them for that.
The lady on reception was very good During the evenining the guy behind the bar obviously had a problem about something, we heard him swearing then he went outside and had 2 cigarettes. Later that evening the bar was very busy and the same guy said he could not serve me because there were no glasses. I stood there waiting, he then said to me why are you staring at me I have already told you I have np glasses. Another member of staff came over and served me, no problems. He spoilt was was a good stay at the Bull.
Not Much to like. Karoke on a Sunday night until about 1am on Monday morning. Could not park my car, could not get to my room, could not get to sleep.
the staff were great and great food we were quoted £39 online but at check out payed £55
Helpfulness of the staff in providing a heater for my room,breakfast was good Room a little chilly - particularly the ensuite
The food was terrific, great value for money, lovely location, and contrary to previous comments - there is a car park! Some staff were V.unfriendly, bathrooms dated with no shower curtain and no frosted glass/curtains over window!
Very relaxed atmosphere Noisy disco (?)
Staff were really helpful and friendly- great breakfast options :) Picky yes, but I would have liked a proper shower. Couldn't get the attachment on the bath to a decent temperature.
clean and comfortable room, nice pub downstairs I hit my head quite painfully. But that was my own fault ;)
Central location in small town. Very quaint. Staff very helpful when asked for local advice on shopping and transport on to a wedding we were attending nearby -we asked about taxis and within a couple of minutes Chris came back and said taxi booked and would collect us from back door car park. Also said no problem for us to sit and have coffee while we waited.
Good food and excellant service.
the atmosphere, the people where very nice.rooms were exellent, also the pub.and the town was nice
Location to my business
To much road noise
We had a superiour double room and it was fab, it was like having a small apartment to ourselves. The room was clean and well presented with everthing we needed. Staff were friendly. Breakfast was great with a really good selection to choose from. There was a large car park so parking is not a problem. Was not able to spend more time there.
the room was clean and comfortable and the breakfast was very nice
It was an excellent place to explore historic Thaxted from whence my mother and her family came. The restaurant menu was a bit restricted for someone on a renal diet.
Excellent staff. Very attentive. Good size comfortable room. No food after 9:00pm. Room too hot even with window wide open.
Friendly and very helpful staff. The relaxed atmosphere in the bar/dining area. The size of the double bed in room 8. The hotel is situated on the main road through the village which got noisy quite early in the morning.
Very friendly welcoming staff, excellent food and good ambience
not much really room very cramped poor breakfast arrangements
Worst hotel I have stayed in, please avoid. Room was filthy, bed very uncomfortable, shower fittings hanging off the wall. I do not usually write reviews, but please avoid.
Was treated with very good maner room was nice overall very good value None
Dirty , room lacked essentials, very grotty place as a whole Dirty room lacked essentials very grotty place
Nice and quiet,friendly area Bathroom a bit small
The friendliness of the manager and the location of hotel were excellent
Landlord was very friendly and helpful - breakfast was amazing - delightfully offbeat but wonderful experience - would recommend to anyone who was open to something a bit different. Room was a tad small by Australian standards but not by English ones. Linen and towels were clean as was room.
The landlord was very friendly and made me most welcome. The room was not particularly clean. I did not feel it had been properly prepared; little things like the toilet roll only being about a quarter left. The shower was also barely better than a trickle
Good camra pub with very friendly staff and owner. Good breakfast. Bed was most uncomfortable & lumpy !
The friendliness, the food, the room were all excellent. We really enjoyed our stay and intend going back. Definitely no complaints
the food was very good.the service was excellent .Would stay there again.
The staff were very friendly and helpful, the room spotlessly clean and the food - well absolutely delicious. We had a very relaxing break. No
The whole experience from booking to saying goodbye couldn't have been better. The staff were all so friendly and accomadating,oh and the food....wow! Only that we had to leave!
Restaurant and room very comfortable. Bathroom good size. Owner and staff very friendly. Food delicious. Restaurant and room spotlessly clean. Tea & coffee facilities more than adequate.
Overall impression, very clean, good order. Staff very friendly & helpful despite family health concerns.Food very good. Requested a twin room. Told on arrival this was not available. Double bed offered was a little small for Grandmother & Granddaughter.
comfort,cleanliness and personal service. Excelent home cooked breakfast with local produce
I received a very good welcome on arrival. Staff were attentive and courteous. Rooms and setting very pleasant. Breakfast excellent
The warm welcome from the owner. The spacious and comfortable bedroom with wi-fi if required. Extras like a cafetiere and bottled water. The delicious breakfast cooked by the owner/chef. Maybe a personal preference but the bathroom had a corner jacuzzi bath and I would have preferred a large walk-in shower.
The staff were friendly and helpful. the breakfast was cooked lovely and the pub itself was very nice. The room was extremely basic and plain looking without even a little table to put the tea making facilities on, they were on the floor. and some childrens old shoes in the wardrobe !! All the doors into our room, the corridor and toilet creaked badly - needed greasing.
Central to town, good full english breakfast, comfortable and value for money. Unsuitable for elderly or disabled, no lift and stairs are steep. A bit noisy at night because over a public house. In market square, so be aware stalls are set up in the morning outside the hotel as early as 6am.
our en-suite room was huge with fantastic windows and with a great view of the market area. the bathroom could do with a wee bit of titivating e.g.no towel rail,bath was o.k. but there was more than enough room for a shower which would have been handy.
It was clean Sunday am breakfast served too early 7-8am
very nice full english and helpful staff the toilet not being ensuite was a bit of a minus for the hotel but it is shared between 2/3 rooms only.. and the car park was hard to find in the one- way system !!
The food was lovely, the staff friendly and the rooms were comfortable, well situated in Cambridge. If you want to get any sleep on at Saturday, not for you, whole building vibrates with music till 3am, students on the street till 4am, road cleaners start at 5.30am, ear plugs didn't help.
Room small, clean but basic. Shared Bathroom recently refurbished. Within easy walking distance of the central colleges - no worry about drink driving, taxis etc. Didn't get back to room until 0600, slept in until 1015. Came down at about 1045 to leave and was asked whether we wanted breakfast (included) - had assumed it would have finished much earlier, but being restaurant as well, was available until 1130, so pleasant surprise, including an excellent cappuccino style coffee, which I badly needed! Polite helpful cheerful European staff more than made up for any lack of more than basic facilities. No en-suite rooms and only one shared serviceable bathroom, however a second was being fitted out - a bit of a problem with a number of others probably preparing for the same night out, however in the event it wasn't a big issue at least not for us. We found it without too much difficulty, through good luck rather than good navigation (I had printed out a map) having negotiated the oneway system and roadworks. Parking in Cambridge always a potential nightmare and no hotel parking. We knew this and planned for it. Others had probably discounted this place for that reason, however in the event their loss was our gain. Unloaded in loading bay a hundred yards past hotel and then I went and parked the car about 20 minutes picturesque walk away on a residential street to west of the river for free. Didn't fancy paying ncp overnight rates! Absence of decent convenient mirrors in rooms a bit of a nuisance. I was a bit nervous about fire escape, as the place is a bit of a warren and one section of staircase was completely blocked by decorating equipment, albeit it did not appear to be part of the fire escape route. Plenty of signage, but did not appear to be illuminated, don't know whether this is required. In the event our room was quite close to an escape out onto the roof, so I was re-assured.
good atmosphere and entertainment in bar staff were general cheerful and helpful breakfast was of reeasonable quality shared bathroom
Location excellent, very central. When I asked via internet for late check out they obliged and also warned me of traffic noise so I could bring ear plugs. Needs a lick of paint and double glazing if you are to sleep properly (even with ear plugs!). Customer service was poor. Bar closed at 1125 even though it stated midnight and even getting a bottle of water was tricky. No remote for the tv. Tv channels mainly fuzzy. Staff sighed when I asked for help. Seemed annoyed. Tea order was wrong, food order slow. No-one spoke good English.
Location Shared bathrooms
The staff was courteous, rooms were kept clean, the bed was comfortable and the location was very central. My stay was on a Saturday & Sunday evening when the dj & nightlife was active until after 3am (Saturday). Having a room above the bar overlooking the main street, be aware of the acoustics. The fire alarm (faulty?) also went off numerous times while there during the day. There was only one bathroom/shower available for the guests at the time (although very clean), however I believe there are plans to have another one completed soon.
Great location to City centre Whilst clean etc the experience is very basic.
The room was warm,the bed comfortable and there was plenty of hot water though the bathrooms weren't en suite.Breakfast was served until 11 am.The position in the town for facilities is excellent. The staff did not speak good English.Ordinary tea ordered on arrival came as green tea and the waiter did not understand the difference. The tv had no remote and there were only 2 channels that were clear without interference.There was no clock or radio and only one small lamp making reading impossible.Because its on the main road and does not have double glazing one is constantly being disturbed making sleep difficult. The breakfast was cold which was a shame because the sausage mushroom and tomato were cooked well.There was no menu so you had to guess what the choices were or what full english or continental offered. The white toast and butter cam on the same plate as the cooked breakfast and there was no marmalade ,honey or any other conserve on offer. At 10.15 ish in the middle of my breakfast and on a cold November morning the french windows at the front were opened to allow delivery of the Greene King products,barrels of beer etc. It was absolutely freezing making a leisurely breakfast impossible The place was supposed to remain open until12am but at eleven thirty the staff had cashed up and buying a drink or getting a cup of tea was impossible. I was really glad I was only staying one night.
Great value, central location and top brekkie. Good coureous staff. No separate entry for late return. Noisy bar but that didn't bother us on this occasion.