Haverhill Hotels

Hotel was fine but price was not. Friend booked the same room for £79 via Secret Room.com, you charged us £199 per night so we are very, very unhappy about that. The price.

Very loud disco to midnight, we were not warned beforehand, so no chance of sleep after long journey. Not acceptable that we were not warned or offered alternative accommadation

It was a great central location. A comforatable hotel with leisure facilities. The staff on reception were a bit hit and miss with experience and reception was not always manned.

Very conveniently placed for the city Reception staff weren't over friendly and a replacement hair dryer that was requested never arrived!

Very well located. Friendly staff Room was unreassonably hot.

Efficient, helpful staff

Its location and the view from my window. Also a good size room for a single. Perhaps room service a little later.

central the reception staff

Good Parking facilities, good range for the continental breakfast, location of hotel The room was small, it smelt rather badly - not sure of what. Croissants were hard at breakfast.

Excellent staff Excellent breakfast Poor design of room No parking No view

The staff are curteous. The hotel atmosphere is quiet and relaxing. The standard twin room that I got was, in my opinion, slightly below in standard for the price.

We stayed while there was a wedding on and unfortunately we couldn't enjoy a relaxing drink in the gardens as we felt that we were in the way and also there was not enough seating outside, so had to take our drinks back to the room. We had booked to eat in the restaurant in the evening but unfortunately there was a gas failure,we felt we were not dealt with in a very professional way.

Convenience , value for money , reasonably good condition of room , location next to services Being allocated a disabled persons room rather strange and bathroom took some getting used to over 3 nights. The corridors could do with a refit.I would like the ability to be able to plug a DVD player into the TV screen I note this was blocked off

I was on short business trip. I would not recommend it to a friend, I would to a professional collegue Budget hotel,

Position was good and quieter than some other areas. Having a child who did not have the full number of items for breakfast made the breakfast voucher expensive as we could have paid separately and got it cheaper for the same food.

Easy to get to. For no reason at all, I was given a room with a disabled bathroom.

Place was ok. hdtv, Wi-Fi Availability, Bed was comfortable. Overall only superficial shortcomings, and "sort-off" value for money.Room was ok. Would have appreciated a bath to compliment the shower, place had a marked odour that was nevertheless not too unpleasant, many chanells did not work, Wi-Fi was advertised but only useful if you are with bt or Orange, which is useless if you are a visitor from abroad. Bed linen was never fitted properly. Overall only superficial shortcomings, and "sort- off" value for money, but I would look somewhere else next time. Would have appreciated a bath to compliment the shower, place had a marked odour that was nevertheless not too unpleasant, many chanells did not work, Wi-Fi was advertised but only useful if you are with bt or Orange, which is useless if you are a visitor from abroad. Bed linen was never fitted properly. Overall only superficial shortcomings, and "sort- off" value for money, but I would look somewhere else next time.

Easy to find, Staff very nice, suited our purpose. Hard Bed

The breakfast was excellent, the staff were friendly and helpful and the facilities were attractive The room was rather dimly lit and the double bed was rather firm and uncomfortable

Bath Mat Shower Hooks / Curtain brown stained rust rings these are cheap to buy seemed a shame spoilt bathroom

Extremely noisy; unfriendly front desk staff; small rooms with outdated furniture and electronic equipment. I left 2 hours after arriving because I tought the noise level was too high. The front desk staff didn't even ask me why I was leaving or if they can do anything to help me. They just took the key ( metal, bulky) cashed the check and said good bye.