Radisson Blu Edwardian Heathrow Htl

Was bad the power shot down 2 clock midnight

I need back my $

Back $ pls

Very dissatisfied and disappointed with the custom

I booked a room four days in advanced and upon my arrival I was refused to stay in the hotel. I was told that they do not have vacant rooms. I was sent to another hotel instead. The Radisson Blue did not provide any explanation or advance notice. They told me that the manager would contact me to provide explanation and discuss compensation. It's been a week, but nobody has contacted me so far. I consider it unacceptable to turn away customers in this manner, without any advance notice or explanation, especially by the hotel that praises itself with excellent hospitality experience. I will not consider staying in this hotel again.

good location, helpful staff

small twin bed

On arrival, reception staff were excellent and so helpful. I'd rate those people with 11 out of 10. Indeed the best of any hotel I've stayed at.

The buffet meal was a wee bit dry and we had to signal a waitress to get table service. There is room for improvement on both these points. This is an observation and not a complaint.

The location

Very few staff at the reception, need to wait over 15 minutes to check-in and over 20 minutes to check-out Hotel such as this should not sell or even try to sell daily newspapers this petty !!!!!

The location close to Heathrow and the discounted price are the best reasons for staying here.

Except for the entry the hotel felt a little run down. The shuttle to Heathrow is only running twice an hour and make a lot of stops. It was faster to use normal public transport.

Proximity to the various meeting I had in and around Heathrow

Concierge was excellent, an extra pillow was immediately provided, and the staff in the restaurant were very good.

The hallways were so dark one could hardly see. No one advised us that you needed to put your key card in the slot to get power!