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|Distance to city center||3.2 mi|
|Nearest Airport||Heraklion N. Kazantzakis Apt.|
|Distance to airport||4.9 mi|
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Nice location near the beach. Hotel was clean. Room with sea view.
Food and Beverage is acceptable. Can be improved.
It's my first ever trip to exact same summer destination twice in a row. As before, it fully met my expectation. The place is close to airport & the city, yet the beach is long and relaxing enough if you walk a few minutes any direction. The hotel's most valuable asset are the people working there. The staff at the restaurant - those you meet most often - are always friendly, quick and always ready to help. The bar team also deserves a 5*. The family rooms we stayed in were clean and comfy. Everything required was there. Cleaning raised no issues. Liked the food - didn't miss any particular kind if food. Was never hungry :) Exept for rare peak days, there were always sunbeds at the beach, though it's hard to fined >1 spare sunbed by the pool past 10am. There's small private car park for your car. Staff speak English, German and some speak French as well. A special thank you voes to the manager - Nikoletta - who's been very helpful in making some non-trivial arrangements for my family members.
Sometimes I missed the pool after 6:30 when it gets closed.
Delicious, amazing food, great variety! Very friendly and professional staff, very clean property, had a great time!
In general everything was as expected. The stuff is very helpful and the facilities are very clean.
Without being annoying, our room was a bit loud because it was next to the staircase.
Great price for the offer of all inclusive.
That everything felt a little bit more underrated as the stars given to this hotel. Despite a sign signalling that no sun beds are to be reserved ... nearly all were ahead of breakfast (despite only a couple of people using them). I think it's important to have hotel house rules but they should not just be window-dressing. Every guest ought to have a right to use all of the facilities. Reserving seats or sun beds is absolutely ridiculous and staff should (as the so-called rules by the poolside state) should remove the pegs that hold towels there. Or better still, remind guests on their arrival that reserving sun loungers/beds is against house rules. Certain cultures whether it be German or British have no right to impose such archaic traditions on any other holidaymakers.
The 4 star All Inclusive smartline Neptuno Beach is located directly on the long and sandy beach of Ammoudara. 11 km from Heraklion International airport, close to the bustling and vibrant city of Heraklion and in walking distance from an array of shops, restaurants and bars, makes it an ideal base to explore the endless beauties of Crete.
A perfect place to combine beach with city holidays!
The hotel consists of 135 rooms tastefully designed for comfort and well-appointed facilities that cater for the needs of couples and families alike. Read under the sun, lounge in the swimming pool, or discover the far reaching sandy beach of Ammoudara, a unique spot for wind surfing or kitting.
Enjoy the cool breeze of the Cretan Sea at sunset, by the Pool bar and taste recipes of international and Greek cuisine at the hotel’s buffet restaurant.
Summer is here, enjoy our hospitality!
Official Hotel Information
based on 804 reviews
Things to Know
- Friendly service
- Professional service
- Clean hotel facilities
- Recreation staff is nice
Policies vary by room type and provider.
Reviews about smartline Neptuno Beach
Most Popular Landmarks
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|Heraklion N. Kazantzakis Apt.||4.9 mi|
|Chania Souda||54.5 mi|