Heraklion hotels

Pros: Everything has been great. Dimitris is so careful about details that you would not be surprised enough. Thanks!

Cons: Wi-Fi is a little bit slow by night

Pros: Our host Dimitris was brilliant from the get go, emailing details of the accommodation, greeting us with warmth and hospitality and providing little welcoming touches such as fruit and wine. The Suite was very modern with a comfortable bed and pillows, great Wi-fi, well stocked fridge and small flat screen tv. The a/c worked brilliantly and we sure needed it in the heat. The bathroom was well equipped with a rain head shower, bath sheets and even face washers - yippee! There was an array of toiletries and a small window to open to get fresh air. There were at least three free parking spaces for Lavris guests out the front, which are a bonus in Crete. My wife and I can highly recommend this property for a stay in Heraklion.

Cons: It is a little way out of the centre - probably a 10 minute walk the quickest way and 15 minutes the long, scenic route around the coast.

Pros: Perfect location, nice breakfast, thank you.

Pros: Convenience to port, bus station, and activities. Beautifully decorated. Extremely welcoming staff who made us feel so at ease and explained everything. Wonderful hotel! The cretian treat was a special added treat that really added an element of making us feel so welcome and special.

Cons: N/A everything was perfect.

Pros: We liked the style of our room (modern with an archeological touch in the details) and its insulation (despite Iraklion is close to the airport, you could not ear any noise from the room). Despite we did not have any physical contact with the staff, the receptionist reached out to us and we could coordinate the details of our stay (check-in) on the phone. We appreciated having a free parking lot in front of the hotel and suggestions on where to go and eat.

Cons: We found the price slightly high (compared to other hotels in Greece), considering that the breakfast was not included. However, we could arrange breakfast on our own by relying on a few bars nearby.

Pros: Great location and comfort · We stayed in Ariadne room. It was very clean and beautifully decorated with lots of great windows that opened and had partial views of the sea. We especially enjoyed the window in the shower! (no lack of privacy). Everything was so comfortable and relaxing. We appreciated the little hospitalities like tissues and washcloths that often were not provided at other properties we stayed in Greece. The list of local restaurants and attractions with phone numbers and opening hours was also helpful. I misplaced a necklace while I was there. we tore apart the bed looking for it but with no luck. When we returned after maid had cleaned up, the necklace was laid out on the desk! Thank you so much, Lavris City Suites! The location is great, especially convenient to the port, if you are planning a trip to the Islands before or after your stay. The bus station is across the street (we saw people waiting for the bus to Knossos), and the airport is a 10 minute cab ride. It’s Also convenient to archaeological museum a short 5-10 minute walk with a little uphill due to the bastion.

Pros: There were only a few rooms at Lavris city suites, and it was perfect. Angeliki and Dimitris were wonderful hosts. They kept in touch via WhatsApp and were kind enough to meet us at the suit and introduce themselves. The rooms were super clean, modern and spacious. Very comfortable, with all the facilities you need. The location was great too. Close to the Port and to the centre.

Cons: Nothing!!

Pros: Neat and efficient to transport connections

Cons: Outside of city walls

Pros: Everything was lovely. We were very comfortable. The breakfast and shower were fantastic! Dimitris was very helpful, a great host.

Pros: Good price and location

Cons: Small structure 4 units

Pros: The wonderful hospitality. I was made to feel so welcome by everybody! The many gestures that made me feel like family and make me want to come back. Thank you George, Yannis, George (and also to Antonia, the lady who cleaned my room), for all the great breakfasts, for your sincere interest in your guests, for your generosity and hospitality even towards those that are not staying at your hotel (my son and daughter-in-law came to visit and you treated them like valued guests).

Cons: Nothing not to like.

Pros: We had a wonderful stay in this hotel. It’s simple, very clean, friendly and close to the beach and shops. If you need anything else on your holiday, super helpful stuff will help you with literally everything you want to know. We would definitely come back to explore more of the beautiful Crete one day and stay here again. Thank you George for your lovely hospitality ☺️

Pros: This place was exceptional because the whole place is run by a dynamic team of 3 who between them have the highest standards and cover everything. I loved the housekeeper (Mrs Antonio?) who picked up on and responded to our needs without us asking and was always cheery and left he room impeccably clean. The 2 Georges were friendly and helpful and keen for us to have a good stay. The place is not perfect or luxury but it certainly had what we needed and it was the people in Kokkini Hani, and particularly the hotel, that stood out most about this holiday because you felt you got to see a little below the surface and a little of the Cretan personality. The location was really good - 5 minutes walk to a safe beach through the grounds of the hotel opposite, the bus stops 1 minute away got us to loads of major sights on our 2 week stay and we certainly could have stayed longer and had plenty to do. There are good restaurants by the sea- we liked Nikolas (best food) and the fish tavern next door to it (mot romantic location) both in a quieter bit of seafront but there are more than 15 restaurants within a 15 minute walk starting with a very good and cheap one right next door to the hotel that is open late. There are 2 big supermarkets 10 minutes walk away that have everything you need. We like nice places - it is not the most stunning (but nice) place on Crete but because of this it is not overwhelmed by tourists and feels like a real place where many of the tourists there are are Greek, for us it gave us a better Cretan experience and we travelled to Rythmon, Spinalonga, Knossos etc. the main touristy sights. Heraklion we liked too it was nice to hang out in the squares. The hotel was incredibly good value for money. and we would definitely recommend it

Cons: For us nothing we didn't like but the kitchen has only one ring - we didn't cook and you could eat out quite cheaply but we did have breakfast in our room and the fridge and kettle and crockery were useful.

Pros: Everything about this accommodation was 10/10 and it started when we walked on the side walk out front. Actually it started when the host first contacted us while at our previous accommodation telling us all the information we would need to know about our stay. He also gave us very clear directions to get to this accommodation by city bus from the port where we got off our ferry. It was all very well explained. The host saw us on the sidewalk sweaty so much and he was so ready to help, he got our info quick and rushed us to our rooms and gave us two free complimentary litres of cold water. He had said we were in a smaller room the day before but that for that reason he would upgrade us the next day of our stay. We got a huge wrap around balcony and two beds in our room and much more space. This was soooo kind and not expected. Also when I went to buy water the next day, he gave me another free bottle. The hosts are both named George by the way and they are th kindest and most helpful people ever! By far this is the best customer service I have ever experienced and that’s saying a lot since I am very well travelled and actually towards the end of a two and a half month trip through Europe. Both George’s were enthralled and eager to show two lost canadian girls the best places to go and get around crete by saving money and not give into tourist scams. They wanted us to genuinely have an amazing time and we did because of them. I could not have been happier than staying with them at Ellis hotel! Beach was so close to walk and the hotel was very clean! Thanks for everything !!!!

Cons: We thought the ad said it was on the beach, but it’s a short walk. No problems just maybe clarify that!

Pros: Close to the beach, close to shops, restaurants. Easy accessibility, very kind staff, good room size, kitchen facilities. I highly recommend

Cons: Nothing. I had a ln absolute great experience at Elpis Studios. The staff is wonderful, very kind and helpful.

Pros: Our stay was wonderful, the people were very nice and we felt like we knew each other long time ago.. we will be coming back for sure and many thanks to everyone.

Pros: It was a truly unforgettable experience, mostly due to an amazing hosts, who made my vacation one of the best I ever had! There are not enough words to explain how kind, helpful and fun they all were. The whole place was impeccably clean and organized thanks to a lovely Mrs. Antonia, a very dear and kind lady. Hotel is located 3 minutes away from one of the best beaches in the area and hosts are most helpful with recommending best places to go, so you can have a genuine experience and you do not feel like a simple tourist. I fell in love with this gorgeous island an the amazing people living there!

Pros: The owner and staff were really friendly and welcoming- nothing was a problem and it was brilliant value for money

Cons: I liked everything

Pros: Very clean rooms, close to many beautiful beaches and good taverns. From airport of Heraklion only 15 min.away by taxi. Bus station just across the street, you can easily get to destination you need. Also big thanks to hosts of this hotel-George and George! They maid our stay even better. I highly recomend this place.

Cons: Everything was very good.

Pros: Everything i experienced at Elpis hotel, together with my fiancee,made our vacation worth it; -from the cleaning, to all kinds of services if one needed anything and to extremely friendly staff and owners. I couldn't recommend it more to anyone who seeks good company and service( cleaning, drinks etc.) that makes you not wanting to leave the place anymore.

Pros: Every staff member were fabulous and friendly. The rooms are great and the food was spot on

Cons: Nothing at all

Pros: The room is very modern and clean. The front desk staff are warm, friendly and helpful. The location is also very convenient.

Cons: The shower is not very good despite the fact that it was some kind of new style shower.

Pros: Location is amazing and a big room

Cons: The great trceiptionest. Maria is an amazing lady.

Pros: We were welcomed so warmly by Bella. She made us feel so at home instantly, and even though we arrived a little travel worn (read sweaty and overwhelmed by the ferry ride) she was so calm and helpful, booked us into a great restaurant for dinner, took care of our bags, explained the different features of the room and made us feel like honoured guests. This experience was continued throughout our stay with thoughtful touches like drinks on arrival, towel swans and sweets on our freshly made bed, breakfast boxes for our early flight and a gift when we left. The room was clean, comfortable and well appointed, with everything you could possibly need including a range of classic books, coffee machine, gourmet teas, wine fridge, wide range of snacks and cold cuts- you didn’t really need to leave the room! Plus you could look out onto Elftherias Square and the Port from our window. Fantastic sunrise view! The museum, Lion Fountain and many of the other main sites were a very short walk away, along with many restaurants, coffee bars and lunch spots. The bus stop to Knossos was also right outside the hotel.

Cons: N/A

Pros: Breakfast in room was excellent

Cons: unclear explanation upon check in what is free / what is not in the minibar

Pros: Breakfast was outstanding. Customer care was outstanding.

Pros: Our stay at Legacy Gastro was amazing. We enjoyed everything from the lovely staff to the gorgeous rooms, to the in-room breakfasts delivered every morning. The location was perfect, just steps to some of the best spots of Heraklion. We didn't want to leave!

Pros: Stunningly styled and very comfortable . Breakfast was delicious with an amazing selection of home made local specialities. The staff so friendly and helpful. Location in the center of town. The restaurant had a lovely roof top outlook and I had the most delicious meal . On departure I was given a gift from them Highly recommend this charming hotel in Heraklion .

Cons: Nothing!!

Pros: Perfectionism and Carefulness in every detail!

Pros: Outstanding in everything! Facility is classic luxury style; staff is super sweet. We are welcomed with a drink and sweet. Breakfast is carried into our room’s dinning area, best breakfast in Greece so far! There are herbal tea, coffee, water and desert in the room. High quality! European luxury design in the room is so beautiful! Balcony with sea view is big and relaxing. Even it is located next to a square, it is actually quite quiet at night. They even have a local smart phone and Sumsung pad for guest to use during stay, which is very sweet! We love everything of this hotel! I rate it 10. We will definitely come back!

Cons: Nothing. Just the shower water flow a bit out, but the floor is all marvel, so it it ok.

Pros: The staff is incredibly friendly and helpful. We bought/ booked the executive room as we were to check in they upgraded us to a suite. The room was spacious and very comfortable, great selection of pillows! Location wise is fantastic close to everything, many restaurants around. Walking distance from the port and the bus station A ( than connect with Knossos). Fantastic experience!

Cons: We enjoyed everything

Pros: very nice and in an exceptional location - the only reason for the average rating is that the competition against airbnb housing is fierce and the value offered is considerably lower when compared to a similar airbnb rental - if you don't need the constant hotel room service and wholesome breakfast.

Pros: Rooms were clean, modern and comfortable. The breakfast was amazing and the location is central. The staff were welcoming and friendly. We would definitely come back.

Pros: Nice location and the hotel was clean.

Pros: Ended up having to stay there last minute when our flight was cancelled, and lucked into their last room at midnight. Staff was super friendly and helpful. Breakfast was great. Great location too.

Pros: Excellent location. Breakfast can get very crowded at the stations but there is ample seating. The location is slap bang central, easy to find, excellent parking. Get a balcony room if you can, Heraklion can be confusing and not only is the balcony a good place to cool down, or sunbathe, the view can really help you get your bearings. Hotel is best accessed from the East side of the city, don't be afraid to ignore google maps and drive on a few junctions to save you driving through the city centre.

Pros: Evurything was perfect

Pros: Great location and the staff couldn’t have been more helpful. Nice size room with balcony and outlook towards the fort and sea.

Cons: Nothing comes to mind.

Pros: Everything

Cons: Nothing except for my gps sending me down a pedestrian street

Pros: Helpful staff and great location

Pros: delicious and abundant breakfast. extremely helpful and friendly staff

Cons: appreciate the technology of the room, but often didn't work.

Pros: Breakfast was good, hotel , very clean and all facilities required. Friendly staff.

Cons: Only slight thing was the windows let in the sound from the street, and on a Friday night there was occasionally periods of noise from people walking home after a few drinks! Not sure if effective double glazing, but a minor point.

Pros: The hotel is brand new with excellent facilities and room space. The rooms are very well kept and are super clean. Breakfast was excellent with variant local products and familiar choices too. Staff was very friendly and accommodating. Overall this was one of the best hotel experiences I have had so far (and I’ve been travelling a lot)!

Pros: Olive Green exceeded all expectations. Staff were very friendly and helpful with all our (many) requests. The room was perfect for our family (two adults and one toddler sleeping in a 'big' bed but could fit two kids in a separate space) and had all the facilities we needed. The restaurant at the hotel is genuinely delicious and well priced. The hotel is a short walk to the main square and had a wide range of restaurants and bars.

Cons: It was a bit tricky to drive to the front entrance to drop off your things (if you are driving). Unless you're very brave probably better to park in the Central Parking nearby and walk the short distance.

Pros: Modern design. Great Staff. Excellent included breakfast.

Cons: Nothing

Pros: Upgraded to the top floor with huge outdoor balcony Great food in attatched restaurant staff were exceptional

Cons: Nothing

Pros: Staff

Cons: Too much Simple without additional accommodations or facilities like a gym room or pool

Pros: Location, cleanliness, ambiance, decorations,breakfast, staff, facilities. Everything great.

Cons: Nothing

Pros: The friendly staff on our arrival and throughout our stay The staff went above and beyond to make sure we were looked after

Pros: This place is all inclusive and we didn’t even know until we got there. The desk staff is exceptional and their English is amazing. Tip the bartender

Cons: Nothing

Pros: Everything was included so was nice for some really good relaxation. The staff were amazing.

Pros: Loved the early check-in! The hotel is beautiful & everything is well taken care of & clean! I booked a swim-up room with private pool entrance & loved the view on the pool from my window. Private beach was clean , quiet & gorgeous! You also have a great view on the beach from the restaurant & pool area. Just wonderful stay

Cons: Small Minus: Ac was running but room temperature went up regardless...very odd

Pros: We came to a weekend after our wedding and they arranged everything so perfect and let us feel more than welcomed. Thank you!! We will come back for sure (:

Cons: Nothing

Pros: Everything was just excellent! We stayed for 4 nights with a private pool. The room was clean, comfi, we were able to sleep until late, the stuff was just amazing. One step from the beach! We were able to rent a car right in front of the hotel. Very recommended !!

Pros: We stayed here for 6 nights and starting from check in, the staff greeted us with great hospitality. They have offered us early check in and after the check out we were able to still use all facilities as normal guests in order to accommodate our travel schedule. Food during the lunches and dinners were tasty and diverse. The rooms met the expectations and were cleaned every day regularly. During the day, there wasn't loud music by the pool or the beach and we really liked the peaceful atmosphere. Also, as a young couple, we really liked the adults only concept. All in all, everything was great.

Cons: Although the staff was lovely, we were constantly addressed in German. That was a little off-putting to the feeling of being in Greece. Some of the staff put some effort to remember us but in general it was not the case.

Pros: It so difficult to write something in special because this hotel is AMAZING. The most impressive for us is the staff specially George and his staff in the dining room. I have never seen workers in the hotel like them.

Pros: The swim up pool and outdoor pool and sea were excellent!

Cons: Food was all frozen and reheated. Canteen was not staged well enough. Drinks were not branded.

Pros: breakfast was good had a good seclion of food

Cons: could not fine a fault with it

Pros: Hotel was clean and in a great location. We were able to walk out to the beach right from the hotel. Our room had a great view of the Aegean Sea. The staff was so kind and accommodating.

Cons: no dis-like

Pros: Very good meals and drinks, the Italian restaurant is very romantic!! The rooms are clean, spacious and well decorated. The staff is friendly and helpful. This destination and hotel are perfect for a romantic getaway

Pros: Host us very nice and helpful , location is perfect in city center close to ferry and airport , place is supper cleans beds are very comfortable , and u have full privecy with the certains lockers very safe for solo traveler

Cons: Nothing

Pros: I stayed less than 12 hrs so can't judge on the whole but as far as I may say So Young Hostel is recommendable.

Pros: Very nice hostel, clean, friendly staff and well located!

Cons: Nothing.

Pros: Very good location. We loved the rooftop space for chilling. 4 bed dorm for women was great

Pros: The bed was more comfortable than most. Aircon rooms. Clean. Nice terrace.

Cons: You have to hold the shower head to rinse off. The bathrooms were so-so. The town was whatever, not by a beach or pool, so when it’s hot you don’t feel like going out. It’s a good spot to catch the ferry the next day. I wouldn’t spend more than a night maybe two here.

Pros: The staff were very friendly, bed was so comfy, and the rooftop was an amazing touch.

Cons: The Wi-Fi signal didn't reach our double bedroom, and was constantly cutting out. Elsewhere in the building the Wi-Fi was good.

Pros: Ioannis the owner is helpful and the place is clean and modern. I had what I needed for one night. I plan to stay again on my return.

Cons: There was no gluten free breakfast on offer.

Pros: The roof garden was a great place to roll out a yoga mat as well as to relax!

Pros: The bunk beds were amazing with curtains to make them private

Cons: They made a mistake with my reservation which can happen, the problem is they offered a discount to make up but then they didn’t do it!

Cons: Bed bugs...

Pros: Great local Cretan breakfast with friendly service in a lovely setting. Easy to walk from the hotel and see Heraklion old town and close to restaurants, bars and shops.

Cons: Beds could be more comfortable, especially the pillows. Hotel could advise in advance on parking as this isn't easy in the narrow streets around the place. There is pay car park close by.

Pros: Aesthetics and staff!

Cons: AC in one of 2 rooms was poorly placed - functional but not optimal

Pros: Location

Cons: The staff were completely unprofessional: 1. The hotel has withdrawn the money (not blocked) from my credit card 10 days prior to our stay even though we have selected free cancelation and pay at the property option. 2. Initially we have booked a room for two people (€103), but one of our friends has tagged along with us so we have changed our booking to three people, as a result of that the room has been changed to family room (€165). When we have arrived, the receptionist told us that you have changed the type of the room not the number of people in the room and insisted on her invalid argument for half an hour. Another member of staff came, he understood that the argument is not valid but because of her, he was also insisted on the type of the room logic rather than the number of people. And guess what, they were talking about €10 more! That is why I am saying that they were unprofessional as they have wasted our time and did not get their €10 either at the end of the day!

Pros: This is a beautiful boutique hotel only 2.5 years old in a renovated 1510 Venetian house reused during the Ottoman period. Everything from the staff to the room and the breakfast were outstanding. It is small and quaint with only 8 rooms. In the heart of the city close to shopping and restaurants.

Cons: Not for guests with cars as the streets are extremely narrow with a lot of double parking. No parking nearby.

Pros: The stuff is very kind and helpfull, the location is amazing! The room is very clean and there is AC. Very much recommended !

Cons: The rooms located upstairs, do to the amazing old building there is no elevator.

Pros: Outstanding staff - they could not have been more helpful and friendly. The central but quiet location near the old town. Lovely spacious and airy restaurant serving good food.

Cons: Although the room was stylishly furnished, it was very small and pokey with no windows, minimum kitchen equipment and no wardrobe for hanging clothes.

Pros: 1)The location( very central but not in a crowded area) 2)The place is in an historic beautiful newly refurbished building and has also an amazing bar/restaurant inside. Everything was clean and we slept very well. 3) The staff was super welcoming, smiling and greeting us with kindness and professionalism ( Thanks to beautiful and amazing Era and Margherita, and kind Photos)

Cons: Everything was perfect!

Pros: Easy walking to central and all tourist things except aquarium and Knossos..... both require buses but worth it. Very friendly and honest staff, they do care about you and your comfort. Rooms are tidy, breakfast is ample and they cater to fussy eaters as well. Air conditioning works. I would stay there again for sure.

Pros: Very clean Friendly staff Basic room Excellent breakfast

Pros: Staff was excellent. Location for old town Heraklion is perfect. Very old structure that has been renovated.

Cons: The air conditioning was ineffective making for a very hot night. Shower was smaller than tiny and it leaked, but the water drained in secondary hole near the toilet. The pillows were all for show and horrific to sleep on: high, hard, and hot and filled with all polyester that you’d get for $4 at Target. Better instructions on how to find it in the small streets of Heraklion would have been nice.

Pros: I loved everything: the modern and cozy room, the friendly staff (they took time to inform us on everything even if they were busy), the extremely rich and tasty breakfast, the terrace in front of our room, the very organised parking area nearby (only 7€ a day) and of course the location close to the best restaurants of the city (I especially recommend peskesi!) We'll come back again!

Pros: Very friendly staff, close to main areas of town for shopping and eating, nice rooms, nice roof terrace overlooking the Aegean

Pros: Staff was very helpful.and friendly. The breakfast was excellent - especially since they offered the local pastry - bougatsa, a custard filled filo specialty of the area. Also, fresh squeezed juices. Thank you, Kastro, this was my third stay here and I will continue ciming back.

Cons: There were stairs up to the lobby and no one to help with luggage. We travel lightly but, as seniors, we could use a little help.

Pros: Great location and great breakfast.

Cons: Our room was oddly shaped and only had one small window. Sort of felt like a cruise ship. Everything else was great was just expecting a little more from the room.

Pros: The staff were lovely, really helpful and supportive. We loved the group of 3 rooms we were given close together

Cons: The room smell bad.

Pros: It was my second time in this hotel. Nice hotel in tbe town, large rooms and bathroom, excelent breakfast, very nice people. recommended.

Pros: Good location

Cons: The cleaners open our luggage when they clean the room. I realised that on the second day of our trip and inform the people in the reception. They just ask if I loose something. Be care with your items.

Pros: The cleanliness Friendly staff A good breakfast And very convient, i stayed just for one night i paid 54 euro

Pros: nicely designed, clean rooms. Great breakfast, great location

Pros: Only pors with this hotel is the geographic localisation, close to the sea and city center and the room is clean.

Cons: The cons now... I was traveling with my wife, when we got to the room the bed were separeted and when we asked to make it a double bed they refused. There were no air conditioning, small balcony (compared to the pictures before booking), the breakfast is a no go, personel is not kind to help you... I would not recommend this hotel for your stay in Heraklion but the one just beside for example (Mirabello where we had a way better time).

Pros: The hotel is fantastic We had an amazing sea view bungalow The staffs absolutely amazing, super nice and friendly. The place is very clean. The beach is beautiful with lots of activities. Large variety of food and restaurants. Definitely recommend for families.

Cons: Not much to do around the hotel and most of the activities are for kids over 3 years old.

Pros: The staff were excellent The food was very good although they provided gluten-free bread you have to be careful the drinks in the all inclusive package were very good quality...

Cons: I thought the city was a little bit run down

Pros: Nice beach Great entertainment team (especially events for kids!) Yoga lessons Great SPA (and very receptive to feedback) Great Italian restaurant (must visit)

Cons: Too packed (difficult to find table in restaurant and too noisy) View from our room (we paid extra for a view) Staff in restaurant is tired Booked sun beds both one the beach and by the pools :( Crete taverna (outside of the hotel) was a big disappointment

Pros: Made feel very, very welcome by ALL staff at ALL times from the guy dropping us of at our accommodation to the staff on the beech at the end of the day!

Cons: The bus journey in to the port was... too HOT ! lol

Pros: Luxury all-inclusive resort on the beach near Heraklion. Great staff and restaurants. Facilities equaled any other restort on the island. Pick up available at airport or seaport.

Pros: Food and drinks were ok, breakfast is better than the other meals. The restaurants with the reservation are better than the common one. Also the restaurant outside the hotel was really good too. The alcoholic drinks are non known labeled but ok to drink.

Cons: The seafront rooms are not sea front actually. You can see the sea like %5 percent when you go to the balcony. Faulty naming of these rooms at all. Not good not worth to buy them, go with the cheaper ones. They are near the sea okay but not sea front or whatever.

Pros: Food is great

Pros: We came back Agapi Beach after 3 years, and we weren't disappointed again. The resort keeps its high standards at everything, from food to facilities. It's just perfect for traveling with kids. We will come back again.

Cons: Some of the entertainment program feels a little retro (trivia quizzes, bingo, movie nights), this has some nice charm to it, but I would expect something more suitable for 2019.

Pros: Very calm place, excellent to come with small children. Has it's own beach and three pools, also has good restaurants and free bars.

Cons: I would like to have an electric kettle in my room, sugar, coffee and tea bags so I could make my own coffee in the morning without going to main restaurant.

Pros: The beach, friendly staff, the food, entertainment, the spa

Cons: Wifi in the room, bed, bathroom of the room

Pros: Big rooms, quiet location, in front of the sandy beach, friendly staff, good breakfast, really good Wi-Fi signal

Cons: Needs a refurbish, but it's good value for money

Pros: The staff at the hotel was very friendly and helpful in everything. The breakfast was delicious and they had a great variety of food. The rooms are being cleaned daily and are very cozy.The pool was always clean and well maintained. All prices are affordable. A quite place and not that crouded, even with children staying at the hotel. The beach is clean and nearby with fine sand. There is possible to take trips in the surrounding areas. Ask at the reception for guidance. You can rent a car or book bustrips for reasonable prices.

Cons: The hotel is a 3 star hotel , there are small things yet to adjust ,but that wasn't something to bother us. There's no coffeemaker something I personally would have liked to have in the room, but I got a waterpot instead. We enjoyed our staying fully and we intend to be staying there again.

Pros: Breakfast exceeded WAY past our expectation. Enjoying so many different food, such as fresh fruit, cheese, deli, pastry, cereal, fresh juice, coffee, yogurt, jam... I can't even name them all...with a beautiful view of the pool and the ocean definitely exceeded our expectation. There is a grocery store in a walking distance, nice restaurants and town all in a walking distance. We would RECOMMEND this place any time.

Pros: The hotel location is on a very nice beach, the staff is amazing!!! Very nice and helpfull!!! The rooms is very clean. There is a very good bus that conect the hotel diractly to city center and airport. No need to spend money on taxi

Cons: All over the hotel there is a very strong smell of smoking. Discasting smell. A bit far from city center, need to take bus/taxi or be sporty and walk on the beach 4km

Pros: The staff at the hotel are friendly, helpful and always available to deal with customers. From the minute we arrived we were greeted and made to feel welcome. The Pool Barman is constantly on the go, busy busy, but he was always cheerful and found the time to make his customers feel valued. The house staff worked tirelessly and the standard of cleanliness was very high. All round excellent staff employed at this small friendly hotel.

Pros: Pool and close was to the beach

Cons: Beds were a little hard. Shower could do with a little curtain. Entire floor gets completely wet

Pros: We had a great stay here, all the hotel staff is so very helpful and friendly, treating us as dear guests. Hotel is very clean, has a great sea view, big pool and offers very nice breakfast. It has a good location - it is the first line to the sea, beach starts directly after hotel pool area. Some nice shops and cafes are at walking distance including big supermarket Sklabents where you can buy literally everything. At 15 minutes walking distance there starts a long touristic Amoudara street filled with souvenir shops and restaurants. Near the hotel there is a bus stop from which you can take a bus to Heraklion (city center, port, airport - everywhere) or Knossos where the ruins of ancient castle are situated. We stayed with a toddler and really enjoyed combination of quietness of the place and the accessibility of all attractions and activities within 15-30 minutes of travel time. Thanks a lot to the hotel staff!!

Pros: Staff were very friendly and very nice breakfast

Pros: The size of the pool was awesome as it was so big. Staff were very friendly and spoke excellent English. More so, our room was very clean and remained so for the duration of our stay.

Cons: It would if there was at least another English speaking channel other than BBC World

Pros: Staff, bathroom equip., swimming pool, bar, breakfast, parking in the hotel area

Cons: Little bit far from city-center (cca 5km)

Pros: Breakfast was good, room was cleaned daily. The large pool, chairs and bar were much appreciated during July heat. Public beach with sand is only meters away, if you prefer sea waves (we took both options). Bus stop to Heraklion and Knossos museum is only 5 minutes away on foot.

Cons: Room design is a bit dated, although functional. There's nothing special within walking distance around the hotel.

Pros: Breakfast was great and the staff is friendly and very helpful

Cons: The room we had was a bit small bu that wax our only complaint

Pros: good breakfast

Cons: very poor, pool bar, service and drinks and very expensive for what they offer .

Pros: The Staff are so welcoming, amazing breakfast, very clean hotel and facilities! Great pool and outdoor area. It’s very close to the main shopping area, great local shops and restaurants, really can’t beat the location. Will definitely be returning!

Cons: Rooms are a little on the small side, for large suitcases.

Pros: Comfy beds and pillows. Good breakfast buffet selection. Friendly and courteous staff. Quick access to Heraklion city centre.

Cons: Requested a double bed, but got a twin instead. Slightly outdated hotel decor. Lifts are old and quite slow.

Pros: Very nice hotell, and the staff where doing a really great hotell. Very clean and great value for the money! I really recommend this hotell!

Pros: Everything was wonderful

Pros: You get exactly what you pay for, the hotel is lovely. The service at the pool bar was so fantastic and it was one of the highlights of my trip, as was the relaxing pool. The location was a short walk to lots of nice restaurants and the port.

Cons: On the day of arrival I needed to grab a phone charger out of my suitcase. One staff member told me it was okay, so I opened my suitcase in the lounge at reception, a few moments later I was approached by another staff member who got quite angry and said if I wanted to open my suitcase I would need to go down to the basement. Thankfully by the time he came over I had already grabbed what I needed and was in the process of zipping my suitcase back up, but he was extremely rude.

Pros: The hotel itself was nice, room was generous, had a balcony and the pool facilities were fantastic. We were celebrating and they left a cake in our room, which was a lovely touch.

Cons: At check in, the ladies seemed great and helpful. They offered to order us a taxi at €25, which we accepted. Later on the night before we were due to leave, we discovered the taxi hadn’t been booked and actually, if you book on the day (it took 10 seconds on the day), it is €10-15 cheaper. On check out, the man at the desk was rude and very unhelpful. We asked if we could put our bags behind the desk while we had an early breakfast and he said we could leave them in the lobby unattended, we declined this.

Pros: Staff , room & bed, facilities, breakfast, location all were excellent

Cons: Nothing

Pros: Awesome stay, friendly staff, clean and upscale

Pros: Everything

Pros: Very clean, stuff are very helpful both at reception and restaurant, good selection of breakfast and excellent service.

Cons: Room size are small for 5

Pros: The staff were extremely accommodating and helpful!

Pros: Amazing staff, everyone very welcoming; kudos to Maria, Kallia and Kallia (Spa), Vangelis (main bar), the team of the pool bar. The structure, facilities and rooms are very clean and well kept. Dinner buffet was very good! We enjoyed very much the a la carte restaurant too.

Cons: We had big problems with the Wi-Fi connection throughout the stay. We reccomend to increase the quality and variety of the breakfast menu.

Pros: The entire staff was very helpful and courteous. They ensured that our stay was pleasant and comfortable. Front desk staff was also very prompt and helpful.

Cons: WiFi range was little weak

Pros: Nothing

Cons: Not serving anything on the beach side, drinks and food very low quality, the overall experience was very low quality and disappointing Beach bar was operating like a cheap self service take-away, no atmosphere of holiday at all but rather an old retirement plan

Pros: Amazing staff so kind and attentive, totally in touch with their guests, Beautiful clean beach with lovely sand and lots of loungers, glistening pool and luxury sun loungers, spectacular views, delicious varied food in restaurant, beds comfy, lovely quiet bungalows, peaceful idilic location, nice wee town with good shops, car hire and restaurants, very close to major historical sites. Only a short inexpensive taxi trip from airport, close to capital but totally peaceful and quiet, located in the centre of the island so ideal for visiting all sides of the island on a day trip if you wish Only 15 minutes from Knossos Brilliant choice of hotel!!

Cons: departing

Pros: The food is very really good and we had every day New options in the menu. We booked a standard bangalow but when we arrived we were upgraded to a premium one, which was bigger and much nicer.

Cons: Most of the workers in the hotel were nice and ready to help, but some of them were very unfriendly to us before we even spoke to them! We had no idea why !

Pros: Restorans, beach

Cons: No coffe , tea during the lunch, diner

Pros: I liked all of the extra sports they offered as well as the beach itself. It was a nice beach in a good location in town where we were able to shop and eat out when needed. I also thought the room was beautiful and liked how there were individual bungalows and that they came equipped with a patio and a drying rack.

Cons: I didn't like the bed or the pillows as they were too hard and I couldn't sleep. I also didn't like how the resort had live music everynight that I could hear from my room while I was trying to sleep, making it hard to fall asleep and stay asleep. We were also given wristbands that they put on us at check-in, but they weren't explained to us and we couldn't get them off without cutting them, which was terrible as a tan. The staff had also explained to us that there was wifi throughout the whole resort, but we didn't get wifi in our room at all and had to go out on the patio towards the ocean to get it. This made it hard to communicate with family and organize our trips we had planned. And for the price I paid, I don't think it was worth the 2 nights even after we were upgraded to a different room. I paid for half-board as well which means breakfast and dinner were included, but the food was a bit of a let down as well. It was served at their restaurant buffet-style, and there were not many choices for non-alcoholic drinks. Lastly, the AC wouldn't shut off or move temperatures and the shower filled up because the drain must have been clogged. Overall it was not the best experience.

Pros: High class hotel! The food is varied, the place is clean, the cabins are nice between plants and flowers, a large pool and a few meters from the sea. A friendly crew and a real assistant we enjoyed every moment ... A little suggestion for improvement, we came from a country that people dont eat pork so maybe put some more dishes from beef..

Pros: The staff was excellent, they were very helpful and friendly! Loved the fact that our bungalow was right on the beach. The bungalow was cleaned daily, incl. mopping, bathroom cleaning of sand etc.

Cons: The breakfast was poor quality, scrambled eggs seemed to be mixed in with something else to make more of them. The coffee was terrible and juices tasted like the cheap ones from the carton boxes you get for less than a euro. Wifi was also very very poor, we barely had any in our bungalow.

Pros: Great staff Great value for money Good facilities

Cons: None

Pros: The breakfast staf, the pool, balkony

Cons: The shower was very lie standard, beds very hård, they owner dissiplined children infront of guests.Located on a back Street 1km from the Beach. This is a 2-star Hotel at the most

Pros: Great hotel, staff extremely kind and generous, wonderful swimming pool, rooms very clean and with a beautiful view. Rich breakfast with fresh homemade Greek Yogurt. Quality/price unbeatable! Strongly recommended.

Pros: Excellent staff all round. The owner Maria, Andoni and Stelios behind the bar and both cleaning ladies. Not one could have been more helpful. This hotel is spotless and a 5 min walk from an excellent beach and good restaurants. Faultless.

Cons: For value for money it could not be improved.

Pros: Staff was very friendly.

Pros: Nice familial hotel. The owners where very friendly and helpful. We enjoyed the swimming pool and the sun beds. Very good restaurants around the hotel. Good connection to the airport or centre with the bus KTEL stopping at 150m from the hotel.

Pros: My stay at Stork Hotel was fantastic! The owners and staff are beyond friendly and helpful. Rooms are clean, spacious and A/C world great. The breakfast ladies even accommodated my special requests in the morning. The outdoor pool and bar were wonderful and I would recommend this hotel to all of my family and friends. I hope to be back again soon.

Pros: Lovely room & view from balcony. Really good bed & air con. Very friendly staff.

Cons: Breakfast was disappointing (not included in our package but added as an extra once). Music at pool a bit relentless at times (but pool was good).

Pros: Maria was delightful....and her family were very friendly and helpful....beautiful pool area with pool bar

Cons: Nothing

Pros: The staff is very helpful and friendly, and the location is good: it is very close to the sea and grocery store, and also I saw people enjoying the pool

Cons: The wi-fi is not so good, but many cafes around have the same problem: the internet sometimes is frustrating to use. I've heard that it is cretan issue overall

Pros: Within walking distance of many things we wanted to see

Cons: nice stuf. nice rooms. great loacation.

Pros: Located very near the port and several atractions.Very clean place.Very good breakfast.Excellent value.We had a rental car and they truly have parking spaces that are protected by the excellent bell boy.Staff is outstanding.

Cons: Nothing.

Pros: Cozy room, harbor view, balcony, friendly and knowledgeable staff

Cons: A bit self-consciously overdesigned

Pros: Personnel was more than kind, location was close to Herakleion airport & the city centre, parking available, breakfast was superb, view from the roof top as well as food are excellent.

Cons: Found small crawling insects in the bathroom.

Pros: Great hotel...and excellent ac...so important after a hot day of travelling

Pros: Location is great; we had a top-floor room with sea-view which was also very good. There was not a good separation with the balconies of the neighbouring chambers so not full privacy. Staff very helpful with parking the car.

Cons: Old lift; breakfast OK but nog great. Bathroom functional (good warm water) but very small indeed. But the room price (we paid EUR 150 per night) is too high

Pros: Location was a short walk from Heraklion town center. Staff were friendly and very helpful as we lost a night due to a Ferry strike, and they arranged for us to stay another night even though they were fully booked.

Cons: There was no view from the room, but this was expected as we were right in town. The view from the hotel restaurant more than made up for this though!

Pros: Location is brilliant Staff were great especially caterina at reception . She is a superstar .Roof top bar /restaurant exceptional

Cons: Rooms are pretty dated . Could use a revamp then it would be fab .

Pros: Service was good. Free parking in downtown Heraklion!

Cons: Decor is strange. Towels we're old (but clean).

Pros: Breakfast was amazing. Staff very very helpful.

Cons: Bathroom a little tired

Pros: Close to ferry terminal for transit, view of port from rooms, size of room, outdoor patio

Cons: N/A

Pros: Very pleasant beach front hotel with good breakfast, lunch and dinner buffet. Rooms were simple, clean and serviceable and staff was friendly and helpful. I would not hesitate to stay here again.

Cons: The onsite parking that is advertised is a public car park where survival of the fittest is the rule. The private car park holds 2-3 cars max. You might want to avoid room #103 as it is directly next to the kitchen and quite noisy until late night.

Pros: In general everything was as expected. The stuff is very helpful and the facilities are very clean.

Cons: Without being annoying, our room was a bit loud because it was next to the staircase.

Pros: Good food, friendly staff, lovely views.

Cons: Shower was broken.

Pros: We had a fantastic stay on Crete. The hotel is small but very cozy. It has a direct access to the beach, which was convenient for us with the baby. The staff is amazing and very helpful and the food was prepared delicious

Pros: Rooms were modern. Entertainment representative was very good. Greek food options at buffet were excellent. Location on beach with mountain views was stunning. Staff were very friendly and even before we arrived sorted our big family party accommodation out by email efficiently. Swimming pool and surrounding area kept crystal clean.

Cons: Area very much given to hotels, but we expected that and hired car from car rental nearby and toured Crete for one day to get flavour of island.

Pros: Amazing food, all included, what an experience! Very nice staff. We got in after dinner hours, however they allowed us to eat after hours without any problem. When the lunch was closing, they also warned us to get any last thing before they pick up, very attencious. The pool and views are great. They also have shows and diversions for the guests! 5 ⭐️

Cons: The room design and quality is something to improve in the feature. No big deal, but a suggestion.

Pros: I liked almost everything. Good food. The service staff is great! All problems are solved without delay. Friendly people work at the reception desk. Nikoletta is a very professional manager. Vacationers happy to each other. We have been visiting Neptuno Beach for four years already in May. And we dream to come again.

Cons: We liked everything. However, animation should be more professional.

Pros: Larry spacious clean rooms, great location.

Pros: Great price for the offer of all inclusive.

Cons: That everything felt a little bit more underrated as the stars given to this hotel. Despite a sign signalling that no sun beds are to be reserved ... nearly all were ahead of breakfast (despite only a couple of people using them). I think it's important to have hotel house rules but they should not just be window-dressing. Every guest ought to have a right to use all of the facilities. Reserving seats or sun beds is absolutely ridiculous and staff should (as the so-called rules by the poolside state) should remove the pegs that hold towels there. Or better still, remind guests on their arrival that reserving sun loungers/beds is against house rules. Certain cultures whether it be German or British have no right to impose such archaic traditions on any other holidaymakers.

Pros: People,hotel,service and food fantastic,almost on the beach. Really recommnended.