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location Bathroom shower was broken
location to Europapark
I have been in Europe for 8 days , changing hotel every day ..and that one was the worst . This one is far .,...from it's 3 or 4 stars rating ( depends where you look ) . The only advantage it has , is the fact it it 5 minutes drive from Europark...but ..when you go to Europark , you are probably going with kids ...and this is no hotel for kids . The rooms are very small , Internet conection is the worst i saw , being cut of every few minutes , the room was not clean and the over all look of the room was quit poor . Basically ...the name of the hotel reflects what it is ...a hotel for a quick sleep while you are driving and needs a place to lay down for few hours ..nothing more ...but 80-90 Euros for this ...is way to far .
short distance from Europa Park
The staff was fantastic. The bar is open 24 hours. The breakfast is plentiful. the wireless was a little finicky, but was adequate.
breakfast was exellent :-) There was no aircondition and we stayed at groundfloor, so it was not safe to sleep with open windows ! It was very hot...
Not easy to work in the room as no easy sockets to plug into. When I plugged my laptop into a light socket I didn't realise that when I turned the main lighting switch off the power went off to the socket so my laptop and phone didn't charge up.
the convience to Europa park breakfast did not offer much. did not do a good job of keeping food items stocked
Convenience and proximity to Autobahn
quick and fast checkin it's very difficult to get to the hotel, particularly from the europa park, i thought there is free or paid shuttle but it seems like there is a need to make researvations for it and we are not informed. thus we end up having to hitch hike to get there...bu thanks to the friendly and kind germans we manage to get there finally.
Great location and fairly clean but no frills. Staff was okay but made you feel like just another tourist.
The convience to Europa park, also having a bunk bed in the room. My daughter thought it was great.
The location of the hotel is great as it is right across the street from Europapark. The breakfast buffet was ok but nothing special.
Proximity of the location- very close to the park Very few of the stuff speaks english
Breakfast, distance to europa park. quick and friendly service, no paperwork nonsense when checking in. uncomfortable beds. one bed was a converted sofa, very uncomfortable.
The very friendly staff and the two restaurants available. Nothing
1) Convenience of being directly across the street from the entrance of Europa Park and other local restaurants. 2) Hotel and restaurants staff spoke English. 3) Plenty of parking spaces. 1) No refrigerator and alarm clock!
The restaurants in the evening were good. The breakfast buffet was terrible. The baby cot was not set up in our room. We were placed on the third floor--there was no lift--and we have to children under three.
Close to Europa park - just across the street, dogs welcome
Travelling with a child we particularly appreciated the quiet and big room with 4 beds. Beds very comfortable and clean and modern bathroom/shower. Good breakfast. Short and easy walk away from Europapark. Breakfast is excellent, but otherwise the menu of the restaurant is somewhat limited in the evenings.
large room with all necessary comodities. The staff was very freindly and tried to help best possible way. A little too far away from the entrance of the parc (15-20' walk). I was very anoyed to find the restaurant closed, due to sickness of the cook. It is not easy to go out for dinner with children!
The hotel is close to Europapark, has big room and clean bathroom,a generous breakfast. The access to internet was much appreciated We prefer to have a bar in the room for after 22h drinks.
Natacha was very nice with us when we arrived;this hotel is really near everything (europapark, highway...) No possible to call outside from the room...only at the reception! The lady at breakfast was realy not nice!!!! The tables were dirty, there was no more bread, no more eggs.... it was no possible to have dinner at the hotel, and rust is really a very sad city, no shops, only 1 restaurant open (full up of course)...
Room was comfortable for 4 (2 kids on bunk beds) Furniture was simple yet nice and comfortable. Staff was excellent and kitchen has a wonderful chef!
Staff was very nice. The breakfast was good. The location to Europa park was great. The room was large and modern. It could have used a pool or play park for children. The hotel next door had both and everyone seemed to be having a party. My 3 year old son kept looking from the window wondering why we couldn't go to the pool party 30 feet away.
Room was great for 3 kids. bunk bed and fold-up bed. buffet breakfast was perfect. cleanliness of hotel was super. next to europa park but a 20-30 minute walk. we used car as it was raining both days we were there. hotel gave us a parking ticket for 1 day at europa park saving us 4 euros. free parking at hotel. air conditioning was broke but they had a portable one there that was good but noisy. receptionist staff were vert courteous. Distance for walking to europa park.
No a/c in operation, Internet service at the rooms
staff was very friendly, the restaurant was delicious I thought it was close enough to walk to the park but is no problem if you're driving
good size room and good third bed
Friendly staff. Room, good size for a family of four. Plan to stay here again in the summer.
Close to Europa Park, great restaurant with food for everyone, fantastic decoration, clean - everythings was perfect.
Very pleasant hotel with a pool and nice garden.This was very welcome when we arrived after a long drive! The quality of the breakfast was very good, with freshly cooked eggs available. They also had a very nice menu for dinner.
It is in close proximity to Europa Park entrance. Brekfast buffet of good quality.
service at the restaurant
proximity to Europa Park & friendly staff / clean room
The personel was very helpful and polite. We arrived early and got the room as soon they where cleaned. The hotel was close to the Europa park. The pool was nice and warm. The price was not super low, but we knew that from the beginning.
The rooms were big and clean, breakfast was great. Out of all the euorpean hotels we have stay this is by far the best. Very kid friendly, nice pool and they had a place for the kids to play as well. The restraunt was wonderful. They have a shuttle service to the park that is not in the description of the hotel, this was very helpful and you can walk back to the hotel is less than five minutes from the park. The hotel staff was very helpful, we had car trouble while we were there and they did everything they could to help us out. Over all the stay here was great and I would stay here again for sure no doubt!!! Nothing it was great..
Friendly, efficient, good service and food and close to Europa Park.
Convenience for Europark, courtesy bus, outdoor pool (good for hot, tired children and parents!), nice restaurant and terrace bar, games room
Everything about our stay was excellent! Perfect location for Europa Park and beautiful drive to the Black Forest area.
We go to europapark, hotel is close to entrance, this is a very good position to go to the park. Hotel doesn't have internet!
walking distance location for Europa Park there is no WiFi as advertised (there shoud be public WiFi, but not receivable at hotel location) !!!
Very nice to have a room for five (rare!) The breakfast buffet was rather poor
I didnt Like the Hotel at all. Please make sure the photos on Booking.com are the same in reality. and I had a really shit time with my family and my young daughter by staying in Hotel Rebstock. I ordered a family room paying 123 Euro per day and I got a very small room which doesnt even cost 20 Euro a day .. I requested from the owner of the hotel to change the room for me by taking 2 nights rate and include it in 1 night just to change the room I was in. he refused .. the hotel was bad including the stuff as well. im really mad at this and im mad that I Payed 2 nights and I couldnt hold it 1 night !!! and I stayed 1 night !!! Please make sure the photos on Booking.com are the same in reality. and I had a really shit time with my family and my young daughter by staying in Hotel Rebstock. I ordered a family room paying 123 Euro per day and I got a very small room which doesnt even cost 20 Euro a day .. I requested from the owner of the hotel to change the room for me by taking 2 nights rate and include it in 1 night just to change the room I was in. he refused .. the hotel was bad including the stuff as well. im really mad at this and im mad that I Payed 2 nights and I couldnt hold it 1 night !!! and I stayed 1 night !!!
we like it 's close location to Europa park without having to pay high prices for four star acccomadation and expensive food. We were over charged for the room because we booked through booking .com. It was frustrating that when I called the hotel to book (having been a fairly regular customer) they would not take a reservation over the phone and told me that I had to book online, the staff member did not specify that it had to be their own hotel website and not booking,com. The result was we paid more than we were quoted on the phone and the staff basically made no appologies and said there was nothing they could or would do about it. Next time we will stay else where.
No air Condotion in the hotel and it was very hot during Aug. very noisy neighberhood on the night when open the windows the staff not tha helpfull ane expansive resturant
Everything was as promised rooms tiny
The family room slept 5 of us very comfortably. The walk to Europa Park was very easy. The breakfast buffet was one of the best ones that I have ever had.
the location was good The room we were given was very small - unacceptably so for the price
Excellent salad in the Bier-garten restaurant The all-night noise from the party the staff in the hotel held on our second night.
The staff were incredibly kind and generous and willing to help We were in a triple room, but had toelling for just two people. I asked the owner for more towels, but didn't get them.
nice,clean room,plenty of space and very close to Europa Park ( which is brilliant) Good food, nice staff. parking was not a problem either. easy to get to from the motorway.
it was an superb location for Europa park, good value and good food.
clean rooms, friendly multi lingual staff, 5 min stroll to the main entrance to europa park, excelent base for a family.
The Hotel was clean, service friendly, on-sight parking was a plus. The room was cozy and the beds were comfortable. Good breakfast buffet. Water pressure in the shower was really low.
Hotel is really close to the EuropaPark. Restaurant was good, even if we were in a conference room, as the restaurant well fully booked. (please note that we also reserved a table at 5pm). Coldness of the rooms. We had to turn heat on a long moment before feeling confortable. The bathroom was really functional and small.
Stay overnight, becose all day visit to Europapark.
Good lakeside view, good family room Air conditioning did not work particularly effectively
close to europa park
everything: great location, very frendly staff, excellent breakfast, comfortable beds, clean rooms - what else could we want ? I would certanly stay there again no
Staff very friendly and helpful. Hot water took a while to come through and on one morning it only got to lukewarm.
Great location. Directly across from Europa Park. The staff was very friendly and helpful.
the breakfast was very good and the location also the bath was too small and there was no mirror in the room
europa park visit meant this place was more convenient and closer than the park's car park!
The hotel is very close to the entrance of the "Europe - Park" (3-4 minute walk across the street), very clean basic breakfast, a bit expensive, There is no elevator and it was hard to carry the bags to the second floor.
Best location for visiting EUROPA PARK. Very very family friendly people. Very good value for money HOTEL.
Very Very family friendly stuff.
It is just out side europa park the staff are family friendly Lack of air conditions
Great family hotel. The staff was very friendly, the rooms were clean and quiet. The kids loved it too.
The hotel staff were very friendly and always helpful. the rooms were very clean and tidy with the main bed in the family room. great location for Europa Park with full kitchen facilities. Beds were very comfortable and room was cleaned daily. Full buffet breakfast with fruit, juices, yoghurt, breads, cereal and tea facilities.
The pleasant staff on arrival and during our stay. The hotel is located close to the Europapark. The beds and pillows were not very comfortable
Very nice, we will be returning
Staff very friendly and helpful.Near from Europa Park.Free parking. Hotel is fairly nice. No elevator.
Friendly staff and very close to Europa part. The receptionist was not available at reception all the time. Poor wifi signal in the room.
Room cleanliness and kind staff. Free car Parking. It was near the Europa park and the provide me with tickets.
Very friendly people, made us feel very welcome indeed - Nothing
The location and breakfast.
the staff was very helpful and the stay was very relaxing the stay was perfect the breakfast was very good and there is nothing that my family didn't like
We stayed 2 nights to visit Europa park: 2 adults and 2 children. The family room was large and very comfortable. The staff is very helpfull and available. Although we reached the hotel late around 1AM, they were there waiting for us, took time to show us the room and to explain all details. Breakfast was excellent (continental). Only German TV channels available
A couple of kms from Europa park. Great local food, with good starter salad and a variety of schnitzel. We got a bottle of wine when we left, after 3 nights. :-) Staff could not speak English so well.
Location is good, facilities are clean and modern, restaurant and the food served there is good. When we arrived back to hotel in the evening, the parking lot outside was full. Maybe a little bit too small.
It was clean and comfortable, ok for one night stay. Hard to find and had almost no English service, or choice of English tv programming. Not much to do in that area.
big room.breakfast. no safety-deposit box. no elevator .wireless internet was very expensive.
it was quiet and very nice to leave the balcony window open at night to sleep in the country side not enought local directions. Thank God for my GPS system
Very helpful and courteous staff. Extremely generous size of room, with the added bonus of a large balcony. Although we were on a leisure trip this hotel's facilities were very good for corporate hospitality/seminars etc.
Although you need to get precise directions as it is quite hard to find, when you get there it has a pleasant restaurant and a very rural setting overlooking a corn field. We stayed in a "Comfort Double room" we thought that it was worthwhile to pay a few extra Euros, so we can't comment on the lower grade rooms, but ours was good. The usual difficulty with hard beds, but that is expected in central and eastern Europe. No aircon., too, so it could be a problem in high summer. The usual difficulty with hard beds, but that is expected in central and eastern Europe. No aircon., too, so it could be a problem in high summer.
The staff was extremly helpful and polite at all times. The rooms are very big and nicely decorated. It is a very peaceful hotel and the beds were very comfy :). Breakfast buffet is excellent. The room was clean and the staff was ever so helpful nothing was too much to ask. The location is great too, we didn't spend too much time in the hotel during the day but everything was so quiet. We had a brilliant time and would definitely recommend it to all our friends.
First class at reasonable rate. Dining room excellent, food great, service the best in our 6 week trip. Breakfast more than generous.
Good hotel, quiet, nice surrounding, only 15 min from highway
close to Europa park, very good restaurant
Very good staff and nice restaurant with very good choice of food
Nothing that is of interest Comfert of the room and toilets compeared to the price they chatge per person. Its a rip off and not worth the money.
Did not take Mastercard
Great location and value for money hotel.
Right across the street from Europapark. Very friendly staff, great dining room with nice patio, breakfast was what we expect from any fine European hotel. The room was large, bunk beds for the kids was a nice surprise. You could spend a couple of hundred more Euro to stay across the street, but why would you???
Nothing good very simple and rip off
Many thanks to the owner hotel for a warm welcome!
I loved the restaurant, the food was amazing and the staff were very pleasant. It is such a beautiful hotel to stay in! The only thing I did not like was the bed. It was a little too hard, and the pillows werent supportive at all.
The food guesthouse rooms
Lovely personel and very good food. The hotel looks like a traditional old German Gästhaus covered with flowers, very nice. The pillows were a bit flat
Cleanliness, Breakfast buffet, Restaurant with good food
Food and general atmosphere were good and staff helpful
Sunday breakfast/buffet excellent as there was a tour group staying Saturday night. Not the same quality on Monday morning. Arrived late - not two beds as requested. Charged a totally different price than quoted. Saturday night arrival, Saturday night a bowl of soup in the restaurant. Sunday AM breakfast buffet. Sunday hotel closed completely from 2pm until Monday morning - not safe for emergency to contact them.... no numbers would reach them from Sunday at 2pm until Monday morning. Checked out on Monday and departed. Charged a totally different amount than the first agreed amount for this facility. I would never have paid 90 euro for this facility for two people. Monday breakfast not same as Sunday - left overs from Sunday, no brown bread, ask for boiled eggs. only a few pieces of cheese and very little fruit. UNHAPPY with this facility.
The resturant was fabulous and so was the service. Our room was spotless and very comfortable with a balcony.
Attentive and helpful owner, nice breakfast, large family room. A bit expensive for its level.
Nice and clean rooms. The owner is very friendly and really takes care of you. This is a perfect hotel to visit Europark. On walking distance and you can leave your car at the hotel.
Nice family rooms and lovely brakfast buffet. We already knew the beds were squeaky from previous reviews. Perfect for visiting Europapark and got tickets from hotel. Too bad the recreation room wasn't open.
Europa Park Theme Park for 2 days
Owner was very friendly
friendly staff and a family-friendly environment Non. This hotel deseves even better quest reviews
It was close to the centre of the village. Which was very nice. Beds were comfortable. The hotel is next to a train. If you are a good sleeper you don't have to worry about it.
Hotel Ama provided a beatiful escape with a great affordable price near Europa Park. Their beer garden and restaurant is open late every night so that you dont need to rush during the late hours.
The hotel is simply wonderful. The rooms look really new, clean and spacious. It is located in a very quiet environment. And the staff is extremely nice. It is really worth the price. Highly recommended.
Room was clean, and staff were accomodating and friendly. Convenient parking, and reasonably priced. Room was more basic than expected. Double bed was in fact two twin beds pushed together. Was near a railway line and so if windows were open, it could be quite noisy. No A.C. which would have been useful given that we kept the windows closed to keep out the noise. On plus side, the double glazing was effective at keeping the room quiet.
The facilities, the rooms etc. are brandnew and therefore nice and clean. The place looks quiet, but behind the trees is a main railway. So it could become very noisy from time to time. But we slept very well.
Easy to find
The rooms are very nice.
Good food at the restaurant
to visit europ park train noisy, no air condition ,Insects from the river
The food was excellent and the staff was really helpful there was a free computer to use with internet and wireless for laptops .. No.
the large room and the clenliness they did not speak English
A nice friendly staff. I hope to return one day.
It was very nice, and the staff was very friendly. The hotel was quiet and clean. Breakfast was great. The room was very warm, but the fan did help
breakfast: not all products were fresh enough
The room was very hot when we arrived.
Breathtaking attitude towards the customers !
Very friendly staff, large family room with plenty of space. Nice restaurant at the hotel with very good prices and good food.
The location is great to visit Europa Park. Room is clean and friendly staff.
hotel cleanliness , hotel staff , but hotel was quite lonely located. hotel was quite away from europapark
We were travelling south through Europe by car, and so selected this hotel for its convenient location from Zeebrugge, with a functional stop in mind. The hotel was great. It was practical for our travel, the staff were really helpful, the family room economical and spacious. The attached restruant was great. We would definiately visit again.