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Room was large and bed comfortable On arrival they could not find my booking although I had my email confirmation with me and they provided a room. However no heating working on one of the coldest nights of the season. Food was plentiful and cheap, but not good. Dining room service no existent.
We liked the location in the centre of town. It was lovely to be able to sit next to a fire when the weather was so cold. The staff were nice and helpful.
It was a charming piece of at time gone by The mattresses were awfull as were the beds
This was our 4th or 5th stay at the Green Dragon and was, as aways, excellent. Pleasant service, very comfortable room (squeaking floorboards a bonus). A lovely hotel, somewhat faded grandeur but full of character. Would not choose to stay anywhere else on our visits to Hereford.
Not alot. The price was good for town centre. I was very disappointed - very cold room - very cold bed a miserable night - hated it. Something wrong with milk / coffee in the room. The hotel is very dated and shabby.
Tired and old fashioned. Overdue for a re-vamp.
3 rooms booked 2 of which were nice and warm. Pleasant furnishings and public areas Poor reception service. Particularly unhelpful regarding heating in 1 of our rooms. Slow service at reception and cold in public areas and bathrooms in rooms.
The beds were confortable. The hotel was well placed for places in Hereford that we wished to visit. There was secure parking available. a) the floorboards need attention! b) the food was mediocre I have alread sent my comments to the Manager of the hotel in writing
very traditional surroundings The creaky floors above our room woke us up early
Bar closed too early.
location,price. bathroom grubby needs a facelift,food very expensive burger £9.50 !!!!,tv only has 5 channels,room cold even with heating on.
the location of the hotel.
Ease of acess to the city would have preferred to have been in the main hotel rather than a garden room, the bath in our room needed replacing although using a bath mat for a shower to a certain extent negated this.
Rooms badly in need of refurbishment
the food in the restuarant was very good The noise made by other guests during the second night of our stay
Friendly and helpful staff Evening meal was atrocious - I asked for a well done gammon steak, but it came back undercooked and stringy. The mushrooms were "swimming" in grease. However, the receptionist deducted £10.00 from my bill.
That we wasnt staying in the hotel itself.
A comfortable garden room with personalised parking and the usual facilities. TV had only four channels
Staff very helpful -convenient to HerefordClean and comfortable room Had room service no issues
Room, cleanliness, breakfast, hosts, selection of local produce in mini bar, in fact absolutely everything
Superb service, comfort and facilities.
The room was extremly comfortable, very clean, quiet and large with plenty of storage space. a lovely comfortable bed, soft towels and every thing you needed such as hairdryer, iron and board, tv and dvd player. The Hosts where very friendly and welcoming. Loved the Large upc Sash Windows. Nothing to dislike
Very clean and very friendly staff. Room and breakfast excellent. All of it!
Very welcoming. The room was clean and attractive and the bathroom facilities pristine. Breakfast delicious.
The excellent breakfasts. Not applicable
Very relaxed, friendly hosts, excellent breakfast.
This B&B is a gem. A beautiful location, quiet and peaceful. The facilities are top notch.
it is not a hotel it is a B&B, but a very good one.
The style of the hotel. The perfect cleanliness. The helpful and friendly staff.The porridge! A really excellent place. No.
It was close to the town. The room was immaculate, spotless. Breakfast was good too. The room was lovely & warm too. Nothing really. We had a noisy lady in the next room but that wasn't the owners fault. Also, we had no water Sunday but our room was at the end of the terrace and it had been about minus 8 so we didn't mind.
Room was very comfortable, bathroom looked brand new. Very good breakfast.Excellent value. Nothing
It was nice and warm and we could see their family fireworks display through the window, and we liked the family atmosphere We stayed in the ground-floor room No 7 and doors were banging a lot from about 6 am.
weather was cold, and the alerta was lovely and warm, really clean room. none
Very welcoming staff. Close to town centre.
It was practical No
Room & location. We were house hunting - not in your list above Not able to enter hotel during normal business hours, manager collecting her child from college
Cleanliness of room/hotel. Breakfast was excellent. Staff helpful.
the room we had was very large, and all needed facilities were in the room. no
friendly staff, good food, comfortable stay longer walking distance from town centre than expected
Its a quiet hotel, good park facilities, the room were tidy and clean.
The very friendly and helpful staff both in the reeption area and in the dining room and the bar. Service with a smile and willing to chat. nothing
Outstanding staff - all friendly and welcoming, and helpful in answering queries re local transport etc. Had some problems finding a telephone number to book dinner.
Clean , comfy bed Cold tap in bathroom did not work
the breakfast was excellent, and the rooms were spotless. we would recommend this hotel to anyone. not being able to book in until ater 2pm, it meant we had to trawl around Hereford town for 3 hours. Have not read the website,so cannot answer the question re the website.
Very polite staff. Excellent breakfast in the "Starting Gate" Pub next door. Near to Hereford Racecourse. None
easy access, good car parking, good food opposite restaurant were alittel slow upon arraival after makinga booking - seemeda littel over run but food was quck after ordering and good
Extreamly comfortable bed +++ The hotel room was far too hot, the window didn't open enough and their was no air con, their was a fan provided which was good but then I was unable to sleep properly as it had to stay on all night,
Convenience Breakfast- restaurant crowded and noisy radio
We were very impressed by the friendless of the staff when booking in and the comfort of the room, everything you need when away from home. The breakfast was fantastic, well done.
The room was good and breakfast first class No problems
friendly helpful staff good breakfast bathroom needs redecorating radiator didn't work in bedroom
Cheap easy food, good welcoming staff, especially the evening staff. Easy to find and conveniently located for our Wye Valley walk. I was very disappointed with the beer available on our visit. My wife wanted Guinness - not in stock! The only ale was Bombadier which I found not very appealing. Therefore too many lagers!
An excellent hotel, would definitely recommend it to others
It was convenient for visiting the area. The price was fair. The room was very hot at night and it was not possible to access the control of the radiator. We were charged full price for breakfast while only havinf cereal and toast.
The hotel needs a lot of money spent to bring it up to modern standards Very run down
Her glory was a little faded but the food was suprisingly good and the staff were very friendly Sunday - no meals after 6pm although a blackboard advertised food from 12-8pm. Breakfast was a rather poor DIY affair
Beautifull countryside, well situated for walks, close to Hereford and Ross on Wye
The staff were excellent and the food was terrific. The decor was a little dated and could possibly do with an update.
Our room smelt very strongly of ciggarettes despite the ban including the bedding which was off puting for a non smoker
Nice, good sized room, good quality furnishings. Good choice of food at a range of prices (all quite reasonable). Excellent local real ale! No
A very comfortable friendly hotel with good facilities. The food was good without being outstanding. A good range of locally produced food and drinks. Very good views across the grounds and down to the Golden River valley. I could not get the WiFi to work despite being given the password. The bed was not firm enough for my taste.
Very welcoming staff on arrival.
Friendly staff, great breakfast
Friendly and helpful staff
Good size room. Friendly, efficient staff. Good selection of food. Considering the size of room, a larger screen size T.V. would be better.The electic shower was sited too high, making it to difficilt to reach and adjust.
Great place to stay. Beautiful view. And excellent food
lovely views, good food, staff very efficient and friendly rooms were tidy and neat but nothing extra special, however given the price it was good value for money
nice view room not entirely clean, outdated decor, wires hanging out of ceiling, slight unpleasant smell
Excellent friendly staff who were keen to please. Good quality food with good choice. Beautiful location. Beware poor noise insulation between the rooms, could here everything in the adjacent rooms including snoring..!!
Super rooms and location
totally relaxing and enjoyable. big lovely room- 4 poster bed! beautiful views... free chocolate bars that kept being replaced!! all good. tasty brekkie, strawberries, cereal and then cooked brekkie!
The room was very impressive. The breakfast was excellent The room was quite cold initially but it soon warmed up
a stunning victorian mansion, enjoyed the room (suite) it's querky elevated bathroom, and it's period furnishings..check in was prompt...breakfast enjoyable....very personal service as only 6 bedrooms, so felt very homely...need transport as it is 2 miles out of town... a couple of niggles.....not enough hot water to enjoy a soak in the bath....just enough to wash and no more......no batteries in TV remote control...outside light not working so difficult to negotiate outside steps to car park....nothing too major, didn't detract from our enjoyment of the place just thought you might like to fix these things for the next guests....(orchid room)
Great location and views, friendly informative staff, lovely large rooms, excellent price. The tea bags were terrible, but everything else was great.
the high standard of cleanliness and the lovely furnishings and decor. the reassurung response to the fire alarm going off in the early hours of the morning. On arrival in the dark. it took arather long time to be given access and signage could be improved.
Big room comfortable bed As there were only two of us staying in the hotel it would have been better to cook the breakfast fresh rather than leaving it out buffet style for over an hour until we went down. This is obviously a wedding venue at heart.
Very large, comfortable en-suite room with lovely views over Hereford and beyond.
The Hotel was in a lovely setting, the room was also very good. The breakfast was ok but nothing more than ok.
Lack of hot water until late at night No food avaialable