Alpen-Karawanserai

The spa at Alpen-Karawanserai offers a variety of saunas, indoor and outdoor pools, and a spa and wellness center, providing a relaxing experience for guests. The spa is particularly praised for its amazing variety and size, making it a great option for non-skiers looking for a break.

Guests have consistently praised the hotel's breakfast for its rich and diverse options, including warm bread in the morning, self-pressed vegetable and fruit juices, and a full range of choices from healthy to indulgent. The breakfast is highlighted as outstanding and very well stocked.

The staff at Alpen-Karawanserai are described as polite, friendly, and extremely helpful, creating an atmosphere akin to visiting friends. Guests have also appreciated the staff's responsiveness, particularly in accommodating a very late check-out without charge.

Some guests have mentioned that the rooms at Alpen-Karawanserai have basic furnishings showing signs of usage, which gives them a youth hostel feeling. Additionally, there are comments about the lack of cozy Austrian feel in the rooms and the limited room amenities, such as the absence of tea/coffee facilities and basic toiletries.

Alpen-Karawanserai offers a restaurant, bar/lounge, and a cafe with a Middle Eastern twist, providing fantastic food options. However, some guests have mentioned concerns about the limited restaurant menu and unclear information about breakfast times, which could be improved for a better dining experience.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the nearby Reiterkogelbahn can enhance your experience.

Many guests praised the hotel's spa facilities, so be sure to set aside time to indulge in the spa, sauna, and wellness center during your stay.

Some guests felt that the basic rooms lacked certain amenities such as tea/coffee facilities and well-stocked minibars. Upgrading to a higher room category might provide a more luxurious experience.

The hotel offers a complimentary breakfast, but some guests found the variety of food for breakfast to be limited. It might be worth checking if the hotel provides special diet menus or other breakfast options to cater to different preferences.

Guests arriving late in the evening found the self-check-in process inconvenient. To ensure a smoother check-in experience, try to arrive during the staffed hours.

The hotel's central location provides easy access to the main lifts and various outdoor activities such as skiing, hiking, and cycling. Take advantage of these opportunities for a memorable stay.

Some guests noted that certain rooms showed signs of wear and tear, so it's advisable to inquire about the condition of the room and its furnishings before making a reservation.

Guests reported issues with parking charges, including being asked to pay for parking not used. It's recommended to confirm parking details and charges upon arrival to avoid any discrepancies.

Guests mentioned limited dining options at certain times, such as the absence of a restaurant on specific evenings. It's advisable to inquire about dining availability and make reservations in advance if needed.

Some guests experienced issues with unstable Wi-Fi. If reliable internet access is essential, consider inquiring about the Wi-Fi stability and available solutions during your stay.