Shinshiyo

The hotel offers excellent dining options, with a variety of traditional Japanese dishes for both dinner and breakfast. Guests have praised the quality and quantity of the meals, as well as the attentive service from the restaurant and concierge.

While some guests have mentioned concerns about cleanliness, such as strands of hair on the bed and a need for improved bathroom cleanliness, others have highlighted the hotel's efforts in maintaining a clean and comfortable environment. The staff have been described as friendly and helpful, and the hotel offers modern and spacious rooms with new and modern bathroom facilities.

Guests can expect a relaxing experience at the hotel's onsen baths, with multiple onsen options available, including indoor and outdoor baths. Some guests have enjoyed the forest onsen, which offers a beautiful and tranquil setting, while others have appreciated the spacious and pretty view of the normal open-air bath.

The hotel provides free parking, although some guests have mentioned that the car park may be limited in front of the hotel. However, the hotel offers reserved parking spots to address this concern.

The high season at the hotel is in August, offering an opportunity for guests to experience the hotel's fantastic family-run traditional setting, spacious rooms, and delicious authentic Japanese food. The low season is also in August, providing a chance to enjoy the hotel's beautiful view and the not crowded forest onsen bath.

Guests highly recommend choosing a room with a river view, especially on the top floor, for a beautiful and serene experience.

Take advantage of the multiple onsen baths offered by the hotel, including the forest onsen, for a relaxing and traditional Japanese bathing experience.

If traveling by car, it's advisable to inquire about reserved parking spots in advance, as the general parking area may be limited. Additionally, guests can utilize the hotel's pick-up and drop-off services from the train station.

Guests appreciate the authentic and traditional Japanese style of the hotel, from the spacious rooms to the warm hospitality and the opportunity to wear yukata.

The kaiseki dinner is highly praised for its delicious and elaborate offerings, providing an exceptional dining experience.

While the town may be small, consider taking a day trip to Aso National Park, located within an hour's drive, for a change of scenery and exploration.

Guests can communicate their preferences to the staff, such as requesting a room with a bathtub or seeking assistance with wearing yukata, to enhance their overall experience.

Some guests have noted instances of cleanliness issues, such as finding hairs on the bed, suggesting that guests may want to inspect their rooms upon arrival and communicate any concerns to the staff.

Guests should be aware that the natural surroundings may lead to encounters with insects, and it's advisable to communicate any issues to the staff for prompt resolution.

The hotel staff is known for their warm and personalized gestures, such as providing gifts and accommodating special occasions, adding an extra touch to the overall stay.