Pros (+) Overall nice facility. Meets expectations for a Marriott facility. All amenities were in good working order and very clean. Staff were friendly and very helpful.
Cons (-) None.
3 stars
Chicago Marriott Northwest
4800 Hoffman Boulevard, Hoffman Estates, IL 60192, United States
Hoffman Estates, IL
See location+1 847 645 9500Photos of Chicago Marriott Northwest
Overview
Welcome to Chicago Marriott Northwest, where we are committed to enhancing your experience! We are currently undergoing exciting renovations to provide you with improved facilities and services.During this time, you can expect:*Modernized Rooms: Our guest rooms are updated with contemporary décor and amenities for your comfort.*Enhanced Facilities: We're upgrading our common areas, including the lobby, restaurant, pool and fitness area.Our Team is working hard to ensure that your stay remains enjoyable even during this transition.We appreciate your understanding and patience as we work to create a more delightful experience for you.We look forward to welcoming you to our newly renovated hotel soon!**Restaurant, Lobby, Lounge area, Fitness Center, and Pool are Closed until further notice**
Latest deals for Chicago Marriott Northwest
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Chicago Marriott Northwest
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Meeting/Banquet facilities
- Room service
- Express check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Linens
- Towels
- Fan
- Free toiletries
- Heating
- Air-conditioned
- Towels/sheets (extra fee)
Accessibility and suitability
- Increased accessibility
- Elevator
- Hypoallergenic
- No smoking
- Pets not allowed
Bathroom
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Dining
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Coffee machine
Parking and transportation
- Airport shuttle
- Free parking
- Private parking
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
Bedroom
- Clothes rack
- Wardrobe or closet
Things to do
- Gift shop
- Bicycle rental
Outdoor
- Garden
Workspace
- Desk
General
- Storage available
Health and safety
- Safe
Family friendly
- Cribs available
Fitness
- Fitness center
Pool
- Indoor pool
Reviews of Chicago Marriott Northwest
8.2
Very good
530 verified ratings
Wonderful
312
Very good
84
Good
45
Okay
19
Fair
26
Mediocre
12
Poor
32
Summary of reviews
Guests say
Guests appreciated the hotel's excellent location and cleanliness, noting that it was one of the cleanest places they had ever stayed. However, many reviews highlighted issues with service, including slow restaurant service during events and uncleaned rooms. Additionally, some guests found the rooms small and dated, with bathroom issues such as poor drainage and maintenance. Overall, while the hotel has great potential, improvements in service and room quality are needed.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
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Score by provider
8.7 out of 10
212 reviews
7.5 out of 10
167 reviews
9.2 out of 10
2 reviews
9.5 out of 10
3 reviews
All reviews
Pros (+) Great place. Felt great. Really relaxed and enjoyed my stay. I will surely come back to this located in the future.
Cons (-) Water took forever to get warm and was not much time to stay in the shower to have hot water. Menu could have been better written to know what was being order.
Pros (+) The hotel was beautiful but the staff was what stood out the most. Wonderful, polite and helpful.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best times to visit the Chicago Marriott Northwest?
The low season is in October, and the high season is in March, so plan your visit accordingly to enjoy the best rates and availability.
How is the quality of the beds at Chicago Marriott Northwest?
Guests have praised the comfortable beds, ensuring a good night's sleep during your stay.
Is parking readily available at Chicago Marriott Northwest?
Yes, the hotel offers free parking, making it convenient for guests with vehicles.
What can I expect from the food quality at Chicago Marriott Northwest?
While some guests have mentioned concerns about breakfast and limited options, the hotel also offers a restaurant and bar with good quality food and beverages.
How is the cleanliness and customer service at Chicago Marriott Northwest?
Guests have appreciated the cleanliness of the hotel and friendly staff, ensuring a pleasant and comfortable stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Visits
If you prefer fewer crowds, consider visiting in October, which is considered the low season.
Explore Nearby Attractions
Take advantage of the hotel's proximity to attractions like the Bridges of Poplar Creek Country Club and Hilldale Golf Club, both within a few miles.
Check Room Amenities
Some guests experienced issues with room amenities such as the air conditioning and heating. It's advisable to check these upon arrival to ensure a comfortable stay.
Be Mindful of Additional Charges
Some guests were surprised by additional charges, such as for breakfast and internet. It's recommended to clarify these details at check-in to avoid any unexpected expenses.
Request Room Cleaning
Guests noted that room cleaning was only available upon request. If you prefer regular cleaning, it's advisable to communicate this with the staff.
Consider Room Updates
While guests appreciated the cleanliness, some mentioned that the rooms and hotel could use an update. If modern facilities are important to you, it's worth considering this feedback.
Utilize Nearby Dining Options
Guests appreciated the hotel's location for its proximity to restaurants and shopping. Take advantage of the convenience of walking to nearby dining options.
Check for Noise Levels
Some guests mentioned that the walls were thin, leading to noise disturbances. If you're sensitive to noise, it's advisable to inquire about quieter room options.
Confirm Special Requests
Several guests had issues with unmet special requests. It's recommended to confirm any special requirements or room preferences in advance to ensure a smooth and pleasant stay.
Location
4800 Hoffman Boulevard, Hoffman Estates, IL 60192
What's nearby
- Bridges of Poplar Creek Country Club3.3 mi
- Hilldale Golf Club4 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Chicago Marriott Northwest
Low season | February |
|---|---|
High season | June |
Average price (weeknight) | $119 |
Average price (weekend night) | $138 |
When to book a room at Chicago Marriott Northwest
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Closest
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See most recommended stays in Hoffman EstatesGood to know
Value for money | 9.5 |
|---|---|
Distance to city center | 6.2 mi |
Nearest Airport | Chicago O'Hare Intl |
Distance to airport | 16.2 mi |
Everything you need to know for your stay in Hoffman Estates
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