Grand Mercure Yatsugatake Resort & Spa

The hotel offers a variety of amenities including an onsen with a nice skyview, massage services, a telescope on the roof for stargazing, and a big hot bath. Additionally, there are kids toys, a child-friendly room, and a traditional sauna.

The hotel is very clean and offers practical services such as daily housekeeping, physical distancing measures, and the option for guests to opt-out of accommodation cleaning. The staff are friendly and attentive to customer service.

The low season is in June, and the high season is in September. These times may offer different experiences and availability, so it's worth considering when planning a visit.

The hotel offers a great buffet with lots of choices, a restaurant, and a vending machine for drinks. Guests can also enjoy a kid-friendly buffet and a variety of good food at reasonable prices in the evenings.

The hotel offers lots of parking, a free shuttle service, and an EV charging station. This makes it convenient for guests who are driving or renting a car.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

Guests enjoyed the onsen facilities, particularly the outdoor onsen with fantastic views. It's a great way to relax and enjoy the natural surroundings.

The hotel has a telescope on the roof for stargazing, and guests found the experience enjoyable. Don't miss the opportunity to view the beautiful stars with guidance.

Families appreciated the child-friendly toys at the entrance and the availability of kids' meals. The hotel also offers an indoor play area and kid-friendly buffet options.

Take advantage of the hotel's free shuttle service to explore nearby attractions such as Kai-Oizumi Onsen Panoramanoyu and Makiba Park.

Some guests suggested bringing your own toiletries for the onsen, as they found the amenities provided to be incomplete.

Guests enjoyed the variety of good food at reasonable prices in the hotel's Izakaya during the evenings. It's a great option for a convenient and satisfying meal.

Some guests experienced miscommunication with the staff regarding reservations of activities due to language barriers. It's helpful to be patient and clear when communicating with the staff.

If you prefer quieter periods, consider visiting in June, which is considered the low season. You may find better availability and more tranquil surroundings.

Some guests found the futons to be rather thin, so if you have specific preferences for bedding, it's advisable to communicate this with the hotel in advance.