Pros: The ground staff were extremely helpful.
Cons: The aircraft was old and very dirty. Our tray tables were sticky and dirty, it looked as though they had not been wiped for quite some time. There was no in flight entertainment, which made the flight feel a lot longer than what it was. The crew had no idea on how to handle simple situations, such other passengers listening to their tablets/mobile devices aloud without using headphones. Overall the flight experience was very bad. And I would think twice before using Hong Kong Air again.