Guest reviews
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All Reviews
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Couples
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Families
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Solo
Overall Rating
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9.6 "Terrific location."9.8 "
Easily accessible by car , said 98%." 9.1 "91%liked the proximity to shopping ." 10.0 "100% thought it waseasy to get to the train station ." 9.9 "Near to public transport , according to 99%." 9.6 "96%liked the proximity to sightseeing ." 8.2 "82%enjoyed the restaurants & bars nearby ." 9.7 "Good access to the airport , said 97%." 8.3 "Great parking , according to 83%." 10.0 "Business sites within easy reach , said 100%." -
8.6 "Pool is good."
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8.1 "Very nice wellness & sports facilities."9.0 "
top-notch fitness area , thought 90%." -
8.0 "Vibe was good."9.8 "98%
enjoyed the friendly atmosphere ." 9.8 "98% thought thehotel was luxurious ." 8.0 "80%enjoyed the lobby entrance ." -
7.7 "Good service."7.5 "75% found the
staff to be very friendly ." 7.9 "79% thought theservice was very professional ." 9.7 "97% werehappy with the shuttle service ." 8.0 "Housekeeping was great , according to 80%." 9.1 "Management was excellent , said 91%." 7.8 "78% werehappy with the room service ." -
6.3 "Average amenities."6.2 "62% thought the
building was acceptable ." 5.4 "54% said theelevator was ok ." 5.0 "Only 50% thought it had anadequate smoking area ." -
5.8 "Rooms are ok."5.4 "54% thought the
bathroom was big enough ." 5.6 "56% thought thekitchenette was ok ." 5.5 "Cleanliness of the bathroom was average , said 55%." 5.0 "For only 50%, thetv was ok ." -
3.1 "Quite uncomfortable."2.4 "76% said
rooms were small ." 4.2 "58% didn't like theuncomfortable beds ." 3.7 "Air conditioning was criticized by 63%." -
2.7 "Disappointing internet connection."2.7 "73% thought it was
overpriced ." 2.6 "74% said thewifi quality was bad ."
Overall Rating
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9.7 "Terrific location."9.8 "
Easily accessible by car , said 98%." 10.0 "100% thought it waseasy to get to the train station ." 9.9 "Near to public transport , according to 99%." 9.7 "97%liked the proximity to sightseeing ." 8.2 "82%enjoyed the restaurants & bars nearby ." -
8.6 "Pool is good."
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8.3 "Very nice wellness & sports facilities."9.1 "
top-notch fitness area , thought 91%." -
7.9 "Good service."8.0 "80% found the
staff to be very friendly ." 9.8 "98% werehappy with the shuttle service ." 7.7 "77% thought theservice was very professional ." 7.8 "Housekeeping was great , according to 78%." -
7.6 "Good breakfast."
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5.7 "Rooms are ok."5.3 "53% thought the
kitchenette was ok ." 5.5 "55% thought thebathroom was big enough ." -
3.0 "Quite uncomfortable."2.5 "75% said
rooms were small ." 4.1 "59% didn't like theuncomfortable beds ." 3.5 "Air conditioning was criticized by 65%." -
2.2 "Disappointing internet connection."2.3 "77% thought it was
overpriced ." 2.5 "75% said thewifi quality was bad ."
Overall Rating
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9.6 "Terrific location."9.8 "
Easily accessible by car , said 98%." 10.0 "Near to public transport , according to 100%." 9.9 "99% thought it waseasy to get to the train station ." 9.7 "97%liked the proximity to sightseeing ." 8.0 "80%enjoyed the restaurants & bars nearby ." -
9.0 "Perfectly clean."8.8 "88% said
rooms were clean ." 9.1 "91% thoughtit was clean ." -
8.8 "Pool is good."
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8.3 "Very nice wellness & sports facilities."9.1 "
top-notch fitness area , thought 91%." -
7.5 "High value."
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5.3 "Rooms are ok."5.3 "53% thought the
bathroom was big enough ." 5.8 "58% thought thekitchenette was ok ." -
2.5 "Quite uncomfortable."2.0 "80% said
rooms were small ." 3.3 "67% didn't like theuncomfortable beds ." 3.7 "Air conditioning was criticized by 63%." -
2.2 "Disappointing internet connection."2.3 "77% thought it was
overpriced ." 2.5 "75% said thewifi quality was bad ."
Overall Rating
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9.7 "Terrific location."9.9 "
Easily accessible by car , said 99%." 10.0 "100% thought it waseasy to get to the train station ." 9.1 "91%liked the proximity to shopping ." 9.9 "Near to public transport , according to 99%." 9.4 "94%liked the proximity to sightseeing ." -
9.1 "Perfectly clean."8.8 "88% said
rooms were clean ." 9.2 "92% thoughtit was clean ." -
8.5 "Pool is good."
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7.5 "Good vibe."9.7 "97%
enjoyed the friendly atmosphere ." 7.8 "78%enjoyed the lobby entrance ." 9.8 "98% thought thehotel was luxurious ." -
7.2 "High value."
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5.8 "Rooms are ok."
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2.7 "Quite uncomfortable."2.1 "79% said
rooms were small ." 3.9 "61% didn't like theuncomfortable beds ." -
2.6 "Disappointing internet connection."3.0 "70% thought it was
overpriced ." 2.5 "75% said thewifi quality was bad ."
Overall Rating
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9.5 "Terrific location."9.8 "
Easily accessible by car , said 98%." 9.9 "Near to public transport , according to 99%." 8.8 "88%liked the proximity to shopping ." 10.0 "100% thought it waseasy to get to the train station ." -
8.6 "Pool is good."
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8.1 "Very nice wellness & sports facilities."9.0 "
top-notch fitness area , thought 90%." -
7.9 "Good service."7.5 "75% found the
staff to be very friendly ." 8.1 "81% thought theservice was very professional ." 9.6 "96% werehappy with the shuttle service ." 8.0 "Housekeeping was great , according to 80%." -
7.3 "Good breakfast."
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6.6 "Average value."5.0 "The
price was ok for 50%." -
6.4 "Rooms are ok."
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5.6 "Average amenities."5.6 "56% thought the
building was acceptable ." -
4.1 "Not very comfortable."3.0 "70% said
rooms were small ." 4.7 "53% didn't like theuncomfortable beds ." -
2.7 "Disappointing internet connection."2.8 "72% thought it was
overpriced ." 2.8 "72% said thewifi quality was bad ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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10.0review from
Price was under $100/ night for a very comfortable hotel with great food options and easy access to transit. Like most HK hotels, rooms are a bit small, but comfortable.
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10.0review from
Size
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10.0review from
Jimmy From the Kitchen Esther from Reception/Checkin Mani From Household Staff Most attentive and Friendly Crew they really understand Customer Service and train their staff Well. A rare find Hong Kong is usually very cold when it comes to customer service that the last day they booked up and I couldn't stay longer lol :) Only issue I had here was with the taxi cabs they will not call local taxis so you have to wait sometimes for oddly long periods of time to get a cab. So Just Use Uber if you stay there because everything else is great!!!
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10.0review from
Very beautiful hotel in centeral location to market and near to metro' very clean, also staff was very professional Nothing
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9.7review from
always have a nice, comfortable stay. over charged for club level. My fault for not noticing earlier. Was told it would be taken care of but was not.
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4.7review from
We had a wonderful harbour view (Hongkong skyline). Hotel is in walking distance to downtown Kowloon and harbour promenade of the stars. Hotel is partially antiquated (carpet, TV, ...). Front desk staff is not very courteous.
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5.3review from
best location, nearby MTR station, room size is to small,
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5.7review from
The lobby Staff courtesy and the noise during breakfast
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7.7review from
The housekeeping called at 7pm to see if I wished to change, replace towels, having changed them at cleaning time earlier. The food service by the pool. The bar is good for food and a drink, staff excellent there and at reception. As usual, wi-fi is extortionate. If you log on with laptop for hotel-wide wifi, you must pay again to use your iPad. So a double dose of v. expensive wifi in the hotel, owned by HW( owners of the '3' telecoms empire). Crazy and annoyingly petty expense. Otherwise, a good standard,4 star. WAY ahead of it's sister, 5* harbour grand, HK side.
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5.7review from
The hotel has a regular shuttle that drops you off in the centre of Kowloon. Based on the reviews we booked this hotel however were disapointed with the location as it was too far from the city centre as we like to be able to walk everywhere.
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8.0review from
I liked the location and the view over the harbour was fabulous. The hotel offered executive lounge facilites at an extra cost, but this was extremly good value for money. Free shuttle bus into the center was very good.
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6.8review from
suttle bus service improvement for suttle bus service e.g. bus always full and some guests left behind
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6.8review from
Upgraded room quality of in room food service
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6.4review from
The staff were friendly and polite.
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6.0review from
room
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10.0review from
Price was under $100/ night for a very comfortable hotel with great food options and easy access to transit. Like most HK hotels, rooms are a bit small, but comfortable.
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10.0review from
Size
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10.0review from
Jimmy From the Kitchen Esther from Reception/Checkin Mani From Household Staff Most attentive and Friendly Crew they really understand Customer Service and train their staff Well. A rare find Hong Kong is usually very cold when it comes to customer service that the last day they booked up and I couldn't stay longer lol :) Only issue I had here was with the taxi cabs they will not call local taxis so you have to wait sometimes for oddly long periods of time to get a cab. So Just Use Uber if you stay there because everything else is great!!!
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10.0review from
Very beautiful hotel in centeral location to market and near to metro' very clean, also staff was very professional Nothing
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9.7review from
always have a nice, comfortable stay. over charged for club level. My fault for not noticing earlier. Was told it would be taken care of but was not.
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8.0review from
I liked the location and the view over the harbour was fabulous. The hotel offered executive lounge facilites at an extra cost, but this was extremly good value for money. Free shuttle bus into the center was very good.
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7.7review from
The housekeeping called at 7pm to see if I wished to change, replace towels, having changed them at cleaning time earlier. The food service by the pool. The bar is good for food and a drink, staff excellent there and at reception. As usual, wi-fi is extortionate. If you log on with laptop for hotel-wide wifi, you must pay again to use your iPad. So a double dose of v. expensive wifi in the hotel, owned by HW( owners of the '3' telecoms empire). Crazy and annoyingly petty expense. Otherwise, a good standard,4 star. WAY ahead of it's sister, 5* harbour grand, HK side.
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6.8review from
suttle bus service improvement for suttle bus service e.g. bus always full and some guests left behind
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6.8review from
Upgraded room quality of in room food service
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4.7review from
We had a wonderful harbour view (Hongkong skyline). Hotel is in walking distance to downtown Kowloon and harbour promenade of the stars. Hotel is partially antiquated (carpet, TV, ...). Front desk staff is not very courteous.
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5.3review from
best location, nearby MTR station, room size is to small,
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5.7review from
The lobby Staff courtesy and the noise during breakfast
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5.7review from
The hotel has a regular shuttle that drops you off in the centre of Kowloon. Based on the reviews we booked this hotel however were disapointed with the location as it was too far from the city centre as we like to be able to walk everywhere.
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6.4review from
The staff were friendly and polite.
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6.0review from
room
