Pros (+) Location was great. Room size nice and bed comfortable.
Cons (-) Shower is too open. Water gets all over the floor.
4 stars
Prudential Hotel
Photos of Prudential Hotel
Overview
At Prudential Hotel, every guest receives instant access to several amenities, including room service, laundry service, shoeshine service, dry cleaning, ironing service, baggage storage, and a concierge sitting in the lobby who's trained to offer assistance upon request at all hours of the day, all week long. This hotel also has a hot tub, a jacuzzi, several swimming pools, and an on-site gym that guests can use to exercise during their vacation. Also, there are meeting rooms, conference facilities, a business center, a sun deck, and a terrace that are available for use. Likewise, there is an on-site breakfast buffet, restaurant, bar, lounge, and salon that guests can access whenever they please. The staff here is multilingual while the property is a non-smoking zone.
Every room in the Prudential Hotel has at least one comfortable bed that comes with soft pillows and linens. Additionally, each room has a private restroom that features a shower, a bathtub, a toilet, a hairdryer, and extra toiletries. This hotel also supplies each room with a telephone, a sitting area, a work desk, and a flat-screen television so that guests can watch their favorite programs.
Thanks to its location, this hotel is conveniently close to numerous popular destinations. For example, tourist attractions and landmarks like Harbour City, Hong Kong Macau Ferry Terminal, The Landmark, Lan Kwai Fong, and SoHo are all nearby. Similarly, restaurants like Akita Hamayaki, Manakamana Nepali Restaurant, Kai Kai Dessert, and Din Tai Fung are just minutes away from the building. Lastly, the closest airports are Hong Kong International Airport and Shenzhen Airport, while train stations like Jordan and Austin are within walking distance.
Latest deals for Prudential Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
Amenities at Prudential Hotel
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee shop
- Business center
- Flat-screen TV
- TV
Services and conveniences
- Business center
- Car rental
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Express check-out
- Bottle of water
- 24hr front desk
Basics
- Free Wi-Fi
- Internet
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Adapter
- Air-conditioned
- Trash cans
- Conditioner
Bathroom
- Shower
- Additional toilet
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Toothbrush
- Private bathroom
General
- Family rooms
- Seating area
- Slippers
- Sofa
- Telephone
- Carpeted
- City view
- Storage available
Dining
- Electric kettle
- Minibar
- Restaurant
- Bar/Lounge
- Kettle
- Food can be delivered to guest accommodation
- Coffee shop
Accessibility and suitability
- Non-smoking rooms available
- Increased accessibility
- Elevator
- Accessible by elevator
- Designated smoking area
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
Workspace
- Fax/photocopying
- Desk
Things to do
- Gift shop
- Beauty salon
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Babysitting or child care
- Cribs available
Pool
- Rooftop pool
- Outdoor pool
Parking and transportation
- Airport shuttle
Outdoor
- Terrace/Patio
Bedroom
- Wardrobe or closet
Fitness
- Fitness center
Reviews of Prudential Hotel
8.2
Very good
5218 verified ratings
Wonderful
1769
Very good
1208
Good
1095
Okay
483
Fair
344
Mediocre
165
Poor
156
Summary of reviews
Guests say
Guests appreciated the hotel's great location, with easy access to public transport and nearby shopping areas. However, many reviews highlighted issues with cleanliness, uncomfortable beds, and inadequate service, leading to a less than satisfactory experience for some. Overall, while the location is a strong point, improvements are needed in other areas.AI-Generated from customer reviews
Reviews(5)
Q&A(5)
Tips(10)
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Score by provider
7.9 out of 10
91 reviews
8.5 out of 10
4 reviews
8.6 out of 10
5 reviews
All reviews
Pros (+) You can enter the hotel from the MTR Jordan Station, which goes through a mall. Close to food and shopping. Rooms are on the larger side compared to other HK hotels.
Cons (-) The walls weren't the cleanest because of scratch from luggages. The shower tub should have a curtain or a sliding door to prevent water from spraying out. The desk in the room should be change so that it isn't awkward.
Pros (+) Convenient location
Cons (-) Slow wifi and room is small. Reaching the lobby will need to go up 2 floors with an escalator that fit a person only.
Pros (+) Is Clean
Cons (-) Price is a little bit higher than others
Pros (+) Hotel was fine
Cons (-) Problem was with Kayak Over charged me for the room. List price and what you charged me were different . When I first questioned it you told me that some times happens. People use services like yours to get a better deal and when we get their we find out your rates are higher than regular hotel rates.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the highlights of the hotel's location?
The hotel is conveniently close to numerous popular destinations, including Harbour City, Hong Kong Macau Ferry Terminal, The Landmark, Lan Kwai Fong, and SoHo. Additionally, it is surrounded by various eateries and shopping options, with easy access to Jordan MTR station and bus stops.
How comfortable are the beds at Prudential Hotel?
The hotel provides comfortable beds with soft pillows and linens. However, some guests have mentioned that the beds might be too soft for their preference.
Is parking available at the hotel?
The hotel offers parking availability with an airport shuttle service, ensuring convenience for guests traveling by car.
What can guests expect from the hotel's cleanliness?
While some guests have noted that the hotel might not be the cleanest, the staff is diligent in maintaining a clean and neat environment. Additionally, the private restrooms are renovated, functional, and feature extra toiletries.
How is the hotel's customer service?
The staff at Prudential Hotel is known for being very helpful and friendly, offering exceptional service throughout guests' stays. However, some guests have mentioned concerns about the wifi stability and the responsiveness of certain staff members.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Convenient Location
The hotel's location, right above the MTR station, was highlighted by many guests as extremely convenient for exploring the city.
Consider Room Renovations
Some guests mentioned that while the location was excellent, the rooms were a bit dated. It might be worth considering a renovated room for a more modern experience.
Be Mindful of Pillows
Several guests found the pillows to be uncomfortable, with some describing them as too high or hard. Consider bringing your own pillow if you are particular about this.
Explore Nearby Eateries
Guests appreciated the abundance of nearby restaurants and cafes, making it convenient for dining options. Consider exploring the local eateries for a taste of authentic cuisine.
Check for Room Cleanliness
While many guests found the rooms clean, some mentioned that the cleanliness could be improved. It might be helpful to check the room upon arrival and address any concerns with the staff promptly.
Utilize Public Transportation
The hotel's proximity to the MTR station and bus stops was highlighted as a major convenience. Consider using public transportation for easy access to various attractions.
Request for Room Upgrades
Some guests mentioned being upgraded to executive rooms, which they appreciated. It might be worth inquiring about potential room upgrades for a more comfortable stay.
Be Aware of Noise Levels
A few guests mentioned noise from the MTR station or surrounding areas. If you are sensitive to noise, consider requesting a room in a quieter location within the hotel.
Consider Value for Money
While the location was praised, some guests felt that the overall experience did not justify the price paid. It might be worth comparing the hotel's offerings with similar options in the area for better value.
Location
222 Nathan Road, Tsim Sha Tsui, Hong Kong
What's nearby
- Tsim Sha Tsui Station0.5 mi
- Nathan Road0.5 mi
- Chungking Mansions0.6 mi
- Sorrento0.6 mi
- The Harbourside0.7 mi
- Avenue of Stars0.8 mi
- Langham Place Shopping Mall1 mi
- Prince Edward1.4 mi
- Victoria Harbour1.5 mi
- Hong Kong Convention and Exhibition Centre1.6 mi
- International Finance Centre1.6 mi
- Macau Ferry Terminal1.7 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Prudential Hotel
Low season | June |
|---|---|
High season | March |
Average price (weeknight) | $101 |
Average price (weekend night) | $121 |
When to book a room at Prudential Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Prudential Hotel
FAQs when booking at Prudential Hotel
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Value for money | 8.0 |
|---|---|
Distance to city center | 1.5 mi |
Nearest Airport | Hong Kong Intl |
Distance to airport | 16.2 mi |
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