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Beautiful location with mountains surrounding the village that the hotel was located in. Limited breakfast.
We have stayed here twice now, en route to Italy. The hotel is not far from the motorway but feels remote in a pretty mountain village. The staff are always charming and anxious to please.
The service at the hotel is excellent. The room was small but comfortable with an amazing view of the mountains. The breakfast could be better, the selection was extremely limited.
Everything! The staff was wonderful. Our room was perfect. For a weekend getaway, away from everything hectic, this place is perfect. And the restaurant has amazing food! Can't think of anything!
The Chalet is unbelievably gorgeous, set in the most beautiful surroundings with very helpful friendly staff, delicious food (even as a vegetarian!) we absolutely loved it and are trying to think of an excuse to go back! The bedroom was a bit disappointing in that the 'double' was a twin and the standard was really that of a european travel lodge. We were in a 'silver' room which didn't seem particularly nice. We were obviously paying for the setting rather than the room.
Great service, great views, and some of the best food we've ever had! After an epic day cycling through some high passes in freezing blizzards, this guest house was a godsend. Seriously, the restaurant was superb with great views of the mountains, and subtle flavours that are difficult to find these days. Delicious! We took the spa room, and though it didn't have a view it was clean and comfortable with a nice big jacuzzi that wasn't too noisy in its operation, and very soothing on our tired legs. The buffet breakfast was a simple continental affair with several types of bread, cereal, fruit, cold meats and cheese, and boiled eggs. All in all a beautiful little guest house with the restaurant being the highlight.
Hotel is sited in beautiful mountainous area, Room with jaccusi was good although there were 3 flights of stairs to climb with no lift to transport heavy cases. Room had one small window with no view. Restaurant was disorganised staff forgetting our drinks with the meal. We felt the Italian food was expensive here; Breakfast was no different.
The quality of the food at dinner and that's it. Poor breakfast. Poor wellness facilities. Only 2 staff, one of which only speaks Italian and is not very friendly. Too expensive for the location (far from everything) and the quality of the rooms.
To sleep for one night
wellness area Poor breakfast, Italian speaking staff mainly, no TV, radio in the room, hotel far from everything
We have visited this hotel on a number of occasions and always been very satisfied. Farticular strengths is the high standard cuisine and restaurant service as well as the comfort of the rooms. Above all there always a most friendly welcome.
The room was quite nice and the bed comfey the breakfast was mediocre. The view from the room window the absence of heating in the room in the evening
Telephone response to on line booking which was very welcoming
Quick clean and efficient. Food very good indeed. Simple car parking opposite. Some train noise. Not your fault.
The friendly staff and very clean hotel
The surroundings, easy access from highway. The pillows!!!
Easy access to the highway. Not much choice for breakfast.
Very helpful staff, clean and comfortable, good breakfast, convenient location for travelling
It was just fair. The location suited our needs as it was close to St. Gotthard's Pass and other areas we were exploring on our motorcycles. The parking for the bikes was ok and that was important. There were few places to eat close by. The hotel food was overly expensive for the setting, area, etc. So, we chose to eat at a pizzeria nearby, which was excellent. The rooms were adequate, but old. Good enough for a one night stay.
Ideal location at bottom of Gotthard Pass. Directly opposite the station. Hotel was a bit utilitarian and with laminate floors throughout was very noisy. The disco attached to the hotel played loud music that reverberated through the room until 3am. Inconsiderate and noisy guests returning to rooms after the disco kept us awake until 4am.
It was adequate no
Efficient service. Good. fairly priced, restaurant and bar.
The restaurant was very good for dinner. The beds were very squeaky every time someone rolled over you would be awakened by the squeak.
Very close to train station, but room was not noisy. Large size room and bathroom. Staff have limited or no English
Ideal travel trough Hotel, located immediatly next to Gothard Tunnel
Optimal position for a stop-over during long trip. Right services for your money. Too many flies in the breakfast room.
the family room was huge and the staff were friendly and helpfull.The on site pizza restteraunt served great food
The hotel is in a good location if your traveling to Italy as we were (its right at the southern exit of the gothard tunnel),although no English was spoken it wasnt a problem,the propierters were very friendly.Nice resteraunt and bar. The end fell off the bed when we walked into the room.The breakfast was basic but plentyful
Location bed was hard and uncomfortable
Easy to find, good location Hotel is very simple, I'd rather say it is 2 stars than 3 - you have minimum what is needed and it's fine, but it is definetely not 3 stars hotel
Very friendly stuff. Comfortable beds.
Spacious room, clean smart furnishings, mountain views, helpful and friendly staff
The view from the hotel was excellent, the staff were very helpfull, room was extremely clean with a very comfortable bed & the breakfast was very relaxed with a good selection of breakfast dishes. No, everything was more than satisfactory.
very good location near St. Gottardo Tunnel. Warm room with excellent shower. Ok breakfast with fresh bread (sunday morning) and possible to have breakfast from 7.30pm Had to pay with cash. Credit card not excepted. Fortunately we had the euros. also did not like that Hotel waas removed from bookings.com website which neccesitated a telephone call to ensure booking was secure.
Friendly staff, quiet and clean rooms. Not luxury but good value for money. Breakfast was ok
The Hotel was basic but comfortable. Restaurant good.
Clean, correct. OK for a one-night stopover. Breakfast not great.
Location excellent. Nice room, shower & toilt facilities. Restaurant & check-in staff were very helpful Noi Internet. Breakfast variety lacking.
It is comparatively cheap The staff could be friendlier
we had a room with balcony which had very good views of the mountains
The hotel was well placed to explore the mountains, we were on motorcycles, the hotel staff were very friendly and helpful.
Friendly and helpful staff. Excellent value for money. Rooms well equipped and very clean.
Friendly helpful staff, convenient location. Perfectly satisfactory stay. Pity about the massive construction site across the road, but this did not inconvenience us.
Rooms were clean, good location. Old, shower in the bedroom, food not excellent and limited choice at breakfast.
The friendly staff and the good food served at their restaurant.