Excellent hotel - one of the best!
5 stars
The Chedi Andermatt
Gotthardstrasse 4, 6490 Andermatt, Uri, Switzerland
Andermatt, Switzerland
See location+41 41 888 74 88Photos of The Chedi Andermatt
Overview
The Chedi Andermatt is located in the heart of the Swiss Alps, more than 1,400 meters above sea level. This exclusive hotel offers 123 guest rooms and suites that are all elegantly designed and well-appointed with modern amenities. There are four restaurants and bars on the property, along with a Health Club and spa area for guests. GaultMillau has named this five-star hotel the 2017 Hotel of the Year. The intimate luxury hotel features a unique combination of Alpine chic styling with Asian features and designs to create a warm, inviting accommodation.
The Chedi Andermatt offers complimentary limousine service and minibus service to and from the train station and airport, which both include complimentary WiFi service. The hotel also provides bicycles to rent for exploring the Urseren Valley and Andermatt. The staff can arrange rentals of Alpmobiles and e-bikes for eco-friendly explorers, and ski lift transportation is available to get to the slopes with ease. Golf carts are available onsite for guest use and can be taken to the Andermatt golf course for a round of golfing just minutes away from the hotel.
This luxury hotel provides multilingual concierge and front desk services that are available 24 hours a day. They can assist with basic hotel needs as well as tickets, other accommodations for your next destination, travel excursions, reservations, tours, tickets and event passes, and other activities and recommendations of what to do while in Andermatt.
Amenities at The Chedi Andermatt
- Outdoor pool
- Indoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
Services and conveniences
- Business center
- Car rental
- Concierge service
- Currency exchange on-site
- Hammam (Turkish bath)
- Meeting/Banquet facilities
- Room service
- Ski equipment rental (on site)
- Ski pass vendor
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Safety deposit box
General
- Family rooms
- Hardwood or parquet floors
- Lockers
- Ski storage
- Storage available
- Fireplace
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Free Wi-Fi
- Shampoo
- Adapter
- Body soap
- Trash cans
- Conditioner
Things to do
- Ski school
- Bicycle rental
- Board games/puzzles
- Game room
- Golf
- Cycling
- Skiing
- Cooking classes
- Beauty salon
- Ski-in/Ski-out
- Hiking
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Bathtub
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
Accessibility and suitability
- Hypoallergenic
- Hypoallergenic pillow
- Non-feather pillow
- Designated smoking area
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Coffee machine
Pool and spa
- Spa
- Hot tub
- Indoor pool
- Outdoor pool
- Spa and wellness center
- Massage
- Sauna
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Indoor play area
- Complimentary breakfast
- Playground
- Baby safety gates
Parking and transportation
- Parking
- Airport shuttle (surcharge)
- Private parking
- Shuttle service (free)
- Valet parking
Bedroom
- Feather pillow
- Fold-up bed
- Socket near the bed
- Wardrobe or closet
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Tablet
Outdoor
- Garden
- Terrace/Patio
- Balcony
Laundry
- Laundry facilities
- Ironing service
- Laundry service
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
Reviews of The Chedi Andermatt
9.3
Wonderful
1181 verified ratings
Wonderful
902
Very good
144
Good
72
Okay
22
Fair
19
Mediocre
9
Poor
13
Summary of reviews
Guests say
Overall, guests appreciated the spacious and well-designed rooms, as well as the beautiful views and amenities. However, many expressed dissatisfaction with cleanliness and service, mentioning issues such as unclean rooms and poor staff behavior.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
9.3 out of 10
33 reviews
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the dining options available at The Chedi Andermatt?
The hotel offers four restaurants and bars on the property, including a Michelin-starred Japanese restaurant, a bar/lounge, and a snack bar. Guests can also enjoy complimentary breakfast and request special diet menus.
Is parking available at The Chedi Andermatt?
Yes, the hotel provides parking, valet parking, and private parking. However, some guests have mentioned being charged for parking during their stay.
What can guests expect from the spa and wellness facilities at The Chedi Andermatt?
The hotel features an indoor and outdoor pool, hot tub, steam room, sauna, and a spa and wellness center. Some guests have praised the amazing hydrotherapy facilities, while others have suggested that the spa massage technique could be improved.
How is the staff service at The Chedi Andermatt?
Guests have described the staff as super friendly, professional, and helpful. However, a few guests have mentioned instances of unprofessionalism and unfriendliness among some staff members.
When is the best time to visit The Chedi Andermatt?
The high season at the hotel is in January, offering a great opportunity for winter sports enthusiasts. However, the low season in May may provide a quieter and more relaxed experience for those seeking a peaceful getaway.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Complimentary Services
The hotel offers complimentary limousine and minibus services to and from the train station and airport, along with complimentary WiFi. Guests appreciated this convenient and cost-effective service.
Explore the Surrounding Area with Hotel Rentals
The hotel provides bicycles for rent to explore the Urseren Valley and Andermatt. Additionally, Alpmobiles and e-bikes can be rented for eco-friendly exploration, and golf carts are available for use on the Andermatt golf course.
Make Use of the Multilingual Concierge and Front Desk
The 24-hour concierge and front desk services can assist with various needs, including travel excursions, reservations, and recommendations for activities in Andermatt.
Dine at the Japanese Restaurant
Guests praised the Michelin-starred Japanese restaurant for its exceptional dining experience. However, some found the food choices limited in other dining areas, so opting for the Japanese restaurant is recommended.
Enjoy the Spa and Pools
Many guests raved about the beautiful spa and pools, highlighting them as a major highlight of their stay. The hydrotherapy facilities and spectacular breakfast were particularly praised.
Consider Room Selection Carefully
While some guests loved the spacious and well-equipped rooms, others found design flaws and discomfort with the seating. It may be beneficial to inquire about room specifics before booking.
Be Mindful of Additional Charges
Some guests were surprised by additional charges, such as parking fees. It's advisable to inquire about any potential extra costs before or upon arrival.
Plan for Seasonal Activities
The hotel's location in the Swiss Alps makes it an ideal destination for skiing and other winter activities. However, it's important to note that the hotel experiences low season in May and high season in January.
Keep Cool During Summer Stays
If visiting during the summer, it's advisable to request a room with air conditioning, as some guests found the rooms uncomfortably warm.
Location
Gotthardstrasse 4, 6490 Andermatt, Uri
What's nearby
- Ski Lift Andermatt233 yd
- Gemsstock Cable Car Andermatt0.3 mi
- Naetschen0.7 mi
- Schollenen Gorge0.8 mi
- Oberalpsee3.7 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about The Chedi Andermatt
Low season | July |
|---|---|
High season | February |
Average price (weeknight) | $1,565 |
Average price (weekend night) | $1,631 |
When to book a room at The Chedi Andermatt
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at The Chedi Andermatt
FAQs when booking at The Chedi Andermatt
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in AndermattMost recommended
See most recommended stays in AndermattGood to know
Value for money | 8.4 |
|---|---|
Distance to city center | 0.3 mi |
Everything you need to know for your stay in Andermatt
Complete your trip
Popular destinations