Candlewood Suites Hot Springs, Hot Springs Hotels from $87

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Overall Rating

Based on 383 reviews

Food

10.0 "Food is to die for."
Vibe

9.3 "Awesome vibe."
Location

9.0 "Terrific location."
Service

8.0 "Great service."
Room

6.7 "Rooms are ok."
Comfort

5.8 "Average comfort."
WiFi

4.0 "Internet is poor."
Breakfast

2.7 "Awful breakfast."

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Overall Rating

Based on 291 reviews

Vibe

9.2 "Awesome vibe."
Location

8.8 "Location is great."
Service

8.1 "Great service."

9.5 "95% found the staff to be very friendly."
Room

6.6 "Rooms are ok."

5.1 "Beds were acceptable for 51%."
Comfort

5.8 "Average comfort."

5.1 "Beds were acceptable for 51%."
Value for money

5.6 "Average value."
Breakfast

2.8 "Awful breakfast."

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Overall Rating

Based on 80 reviews

Service

7.6 "Good service."

9.6 "96% found the staff to be very friendly."
Room

6.6 "Rooms are ok."
Comfort

5.7 "Average comfort."

Overall Rating

Based on 11 reviews

Room

7.2 "Nice rooms."

Good to know

"Clean rooms"

"Spacious rooms"

"Good kitchenette"

"Friendly service"

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Recent Reviews

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Neutral
Negative

8.0

review from

We rented the King Suite as we were travelling with our 2 yr old and 19 year old daughter. Our one and ONLY complaint on the hotel was that the air conditioning setup was a unit in the living area and a very pathetic pass thru fan into the bedroom. So with this setup our kids froze and we were too hot. If we opened the door the temp evened out, but we got the suite with the bedroom to have some privacy.

Reviewed Jul 2013 by Nighth74
8.0

review from

Nice and affordable, especially, My son likes Free rental DVD service

Reviewed Apr 2012 by Hocheul
10.0

review from

The strengths of the hotel were the excellent service. By that I mean the staff was Very friendly, courteous and always willing to help where possible. The room was also furnished with modern furniture, it was clean and had everything I needed in the kitchen. The internet speeds were also very good. I was getting over 12 Mbps download and over 4 upload. On the flip side, I found the hotel noisy. When someone walked on the floor above us, our room would shake. Also our breaker kept blowing when the microwave was in use ( I am sure this is not normally the case though).

Reviewed Mar 2012 by 3timer
8.0

review from

This hotel was a great place in a great location. The only knock I give it is that it was noisy. Not people running down the hall noisy, but built in such a way that one could hear people in the hall and above you and beside you... Other than that it was great and I would stay there again.

Reviewed Feb 2012 by Wobble
8.0

review from

A good clean hotel with friendly customer service.

Reviewed Oct 2011 by MyReview
4.0

review from

My husband, toddler and I made a quick stop in Hot Springs to eat at McClards while on a road trip. Our hotel stay wasn't great as we expected. We arrived late, during a shift change; I know this because the staff member who eventually checked me in, informed me that he was trying to leave for the night. We had a queen sized bed, but only one nightstand which is always difficult on a couple who both wear glasses. There was only one bath towel in the room as well, so maybe the expect a queen bed to be a single. We knew in advance that the hotel does not provide portable cribs, and there was enough room for the one we brought. All night long, we listened to the freezer, on the full sized refrigerator, make noise - I assume the ice maker given the only ice makers on premises are the ones in room. We were on the first floor and heard everyone walking through the parking lot in the morning, as well as the car alarm that kept going off. We did not hear much noise from inside the hotel, however. While all of my 'complaints' are really just annoyances, I would try another hotel in the future.

Reviewed Apr 2011 by JenniferInDallas
8.0

review from

Hotel, room and bed were great. Staff, however, was rude and condescending. I could hear them talking about other customers in a rather negative light while there were quite a few of us in the lobby. I understand that, in any workplace, you're going to have complaints about the people you deal with. You shouldn't, however, let those people (or other customers) hear about it, though.

Reviewed Apr 2011 by HSUStudent
10.0

review from

This hotel was very clean! We had a studio suite and it was plenty big enough for the two of us! We did not use any of the cooking appliances, but they looked new. The bed was very comfortable too. Was close to the racetrack, we walked. Even though there was no breakfast at this hotel, there were several options close by. Overall a fantastic stay!!!

Reviewed Apr 2011 by MORICK
10.0

review from

This was our second stay at Candlewood. The rooms are very clean, nice decor, bed was comfortable. Friendly staff. Close to everything. Great Stay.

Reviewed Feb 2011 by Fun2Go
8.0

review from

My wife and I were looking for a 3 - 3 1/2 star hotel that would allow our 1 1/2 years old golden retriever/lab mix. If you are looking to stay at a nicer hotel with a larger dog in the Hot Springs area, then I would strongly recommend this hotel. The rooms come with a fully stocked kitchenette so that you can fix your own food (and refridgerate it) if you want. The beds are pretty comfortable and the bathrooms are clean. There is even a nice patio out back overlooking the pool. The only drawback to the hotel is that they do not serve any kind of breakfast whatsoever. The only thing you're going to find is pre-packaged stuff at the lobby's convenience store that come with the typically inflated hotel prices. From what I understand, the breakfast situation is a standard thing for Candlewood Suites. You are, however, charged about 10 dollars less per night than a comparable room due to the lack of food. So go to a closely located restaurant and spend your money on breakfast there. That only is unfeasible if you have a large family that you would have to take to breakfast or you don't feel like leaving the hotel for breakfast. Overall, I really like this hotel and would definitely stay here again if I visit Hot Springs in the future.

Reviewed Feb 2011 by Travelswithagoldador
8.0

review from

THE ROOMS COME WITH MIN KITCHENS & WERE CLEAN. THE LOCATION IS ON THE MAIN STREET OF TOWN & JUST OUT OF THE MAIN DOWNTOWN AREA. HAD VIDEO'S TO RENT WITH A BUMPER CARS/GAMES CENTER RIGHT NEXT DOOR FOR THE CHILDREN. WILL CHECK OUT CANDLEWOOD SUITES AGAIN!

Reviewed Dec 2009 by Anonymous

8.0

review from

We rented the King Suite as we were travelling with our 2 yr old and 19 year old daughter. Our one and ONLY complaint on the hotel was that the air conditioning setup was a unit in the living area and a very pathetic pass thru fan into the bedroom. So with this setup our kids froze and we were too hot. If we opened the door the temp evened out, but we got the suite with the bedroom to have some privacy.

Reviewed Jul 2013 by Nighth74
8.0

review from

Nice and affordable, especially, My son likes Free rental DVD service

Reviewed Apr 2012 by Hocheul
10.0

review from

The strengths of the hotel were the excellent service. By that I mean the staff was Very friendly, courteous and always willing to help where possible. The room was also furnished with modern furniture, it was clean and had everything I needed in the kitchen. The internet speeds were also very good. I was getting over 12 Mbps download and over 4 upload. On the flip side, I found the hotel noisy. When someone walked on the floor above us, our room would shake. Also our breaker kept blowing when the microwave was in use ( I am sure this is not normally the case though).

Reviewed Mar 2012 by 3timer
8.0

review from

This hotel was a great place in a great location. The only knock I give it is that it was noisy. Not people running down the hall noisy, but built in such a way that one could hear people in the hall and above you and beside you... Other than that it was great and I would stay there again.

Reviewed Feb 2012 by Wobble
8.0

review from

A good clean hotel with friendly customer service.

Reviewed Oct 2011 by MyReview
8.0

review from

Hotel, room and bed were great. Staff, however, was rude and condescending. I could hear them talking about other customers in a rather negative light while there were quite a few of us in the lobby. I understand that, in any workplace, you're going to have complaints about the people you deal with. You shouldn't, however, let those people (or other customers) hear about it, though.

Reviewed Apr 2011 by HSUStudent
10.0

review from

This hotel was very clean! We had a studio suite and it was plenty big enough for the two of us! We did not use any of the cooking appliances, but they looked new. The bed was very comfortable too. Was close to the racetrack, we walked. Even though there was no breakfast at this hotel, there were several options close by. Overall a fantastic stay!!!

Reviewed Apr 2011 by MORICK
10.0

review from

This was our second stay at Candlewood. The rooms are very clean, nice decor, bed was comfortable. Friendly staff. Close to everything. Great Stay.

Reviewed Feb 2011 by Fun2Go
8.0

review from

My wife and I were looking for a 3 - 3 1/2 star hotel that would allow our 1 1/2 years old golden retriever/lab mix. If you are looking to stay at a nicer hotel with a larger dog in the Hot Springs area, then I would strongly recommend this hotel. The rooms come with a fully stocked kitchenette so that you can fix your own food (and refridgerate it) if you want. The beds are pretty comfortable and the bathrooms are clean. There is even a nice patio out back overlooking the pool. The only drawback to the hotel is that they do not serve any kind of breakfast whatsoever. The only thing you're going to find is pre-packaged stuff at the lobby's convenience store that come with the typically inflated hotel prices. From what I understand, the breakfast situation is a standard thing for Candlewood Suites. You are, however, charged about 10 dollars less per night than a comparable room due to the lack of food. So go to a closely located restaurant and spend your money on breakfast there. That only is unfeasible if you have a large family that you would have to take to breakfast or you don't feel like leaving the hotel for breakfast. Overall, I really like this hotel and would definitely stay here again if I visit Hot Springs in the future.

Reviewed Feb 2011 by Travelswithagoldador
8.0

review from

THE ROOMS COME WITH MIN KITCHENS & WERE CLEAN. THE LOCATION IS ON THE MAIN STREET OF TOWN & JUST OUT OF THE MAIN DOWNTOWN AREA. HAD VIDEO'S TO RENT WITH A BUMPER CARS/GAMES CENTER RIGHT NEXT DOOR FOR THE CHILDREN. WILL CHECK OUT CANDLEWOOD SUITES AGAIN!

Reviewed Dec 2009 by Anonymous

4.0

review from

My husband, toddler and I made a quick stop in Hot Springs to eat at McClards while on a road trip. Our hotel stay wasn't great as we expected. We arrived late, during a shift change; I know this because the staff member who eventually checked me in, informed me that he was trying to leave for the night. We had a queen sized bed, but only one nightstand which is always difficult on a couple who both wear glasses. There was only one bath towel in the room as well, so maybe the expect a queen bed to be a single. We knew in advance that the hotel does not provide portable cribs, and there was enough room for the one we brought. All night long, we listened to the freezer, on the full sized refrigerator, make noise - I assume the ice maker given the only ice makers on premises are the ones in room. We were on the first floor and heard everyone walking through the parking lot in the morning, as well as the car alarm that kept going off. We did not hear much noise from inside the hotel, however. While all of my 'complaints' are really just annoyances, I would try another hotel in the future.

Reviewed Apr 2011 by JenniferInDallas

Candlewood Suites Hot Springs

$87+

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