Pros: Easy pick up and drop off. People were friendly.
Cons: Showed up a little early. No selection of cars and only had a step down. The car was old in rental terms, almost 50,000 miles. Windshield was dirty on the inside. The cloth interior was stained and gross
Oct 4 2016
Pros: Ciurteous service. Quick in and out
Cons: Car substitution. Where are the Altama?
Dec 23 2016
Pros: Sales clerk was jovial at the Central Ave location in Hot Springs.
The clerk at Hot Springs Airport wouldn't work in my sales force. Was not professional at all on the phone and would not give me a reservation. Called the Central Ave. location and they had several units available.
Cons: Made the reservation through KAYAK and had confirmation number with the email. Went to pick up my SUV and clerk said he saw where I made the reservation through a 3rd party, still wouldn't give me a SUV or car. That was when I went to the other location in person.