One of the best airport hotels I’ve stayed at would use again.
3 stars
Hilton Garden Inn London Heathrow Terminals 2 and 3
Photos of Hilton Garden Inn London Heathrow Terminals 2 and 3
Overview
Welcome to Hilton Garden Inn London Heathrow Terminal 2, the one and only hotel connected to the Heathrow Central Terminals. Whether you’re exploring London or catching a flight onwards, we offer comforting amenities and an ideal location to help you stay connected. Check in to your guest room and enjoy a comfortable bed, HDTV and mini-refrigerator. Most rooms offer runway views, and all feature work desks with convenient electrical outlets and ergonomic chairs. Start every day with our cooked to order breakfast, then enjoy a workout in our fitness center. Relax with a drink in our stunning rooftop bar overlooking the runway, or simply enjoy a hot drink from your in-room tea and coffee making facilities. Arrive in London from our hotel within minutes, thanks to the Heathrow Express. Our hotel puts you within easy reach of a wealth of attractions including Windsor Castle, Leogoland, Thorpe Park, Twickenham Stadium and Hampton Court.
Latest deals for Hilton Garden Inn London Heathrow Terminals 2 and 3
Amenities at Hilton Garden Inn London Heathrow Terminals 2 and 3
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
- Wi-Fi available in all areas
- TV
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Express check-out
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Air-conditioned
- Free toiletries
- Smoke alarms
- Heating
Dining
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Kettle
- Refrigerator
- Coffee machine
- Special diet menus (on request)
General
- Soundproof rooms
- Family rooms
- Telephone
- Privacy curtain
- Interconnected room(s) available
- Storage available
Accessibility and suitability
- No smoking
- Increased accessibility
- Hypoallergenic pillow
- Designated smoking area
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bedroom
- Feather pillow
- Sofa bed
Media and entertainment
- TV
Bathroom
- Shower
Workspace
- Desk
Health and safety
- Daily housekeeping
Family friendly
- Kids meals
Fitness
- Fitness center
Reviews of Hilton Garden Inn London Heathrow Terminals 2 and 3
8.4
Very good
3126 verified ratings
Wonderful
1557
Very good
778
Good
356
Okay
146
Fair
127
Mediocre
67
Poor
95
Summary of reviews
Guests say
Guests appreciate the hotel's excellent location near Heathrow Airport, making it convenient for early flights. Many reviews highlight the cleanliness and comfort of the rooms, with some guests expressing satisfaction with the amenities. However, there are significant complaints regarding the service quality, with several guests reporting rude staff and poor handling of situations. Additionally, some guests feel that the pricing is not justified given the service received and the comfort of the beds.AI-Generated from customer reviews
Reviews(8)
Q&A(5)
Tips(10)
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Score by provider
8.4 out of 10
1481 reviews
8.7 out of 10
272 reviews
9 out of 10
44 reviews
9.2 out of 10
8 reviews
All reviews
Excellent staff. Perfect location from the airport terminal 2. Only negative was Uber not recognizing the address, so we had to walk toward terminal 2 and use the taxi rank.
Clean and tidy. Staff were friendly and helpful although a little slow to serve in the Runway Bar.
Excellent place
Very quiet rooms, great location for an extended layover.
Pros (+) The staff was cordial when I arrived
Cons (-) There are 2 Hilton garden inn with identical names at londres. Heathrow. I saw many guests as confused as me when they were dropped off and handled poorly by the staff in particular Nimra Manzoor who couldn’t have been less helpful or emphatic. It was a terrible experience as a woman traveling alone in the rain, spending 25 pounds in a cab only to be told I had been dropped off at the wrong hotel....
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Pros (+) Clean and comfortable.
Cons (-) Bar hours.
Cons (-) Could not figure out how to work the room temperature controls. Room was a little on the warm side.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the food quality at the hotel?
The hotel offers a variety of dining options, including a rooftop bar with super views and a restaurant with excellent breakfast choices. Some guests have found the food to be very good, while others have mentioned that the lunch options at the Apron bar were not to their liking.
How is the cleanliness of the hotel rooms?
Guests have consistently praised the hotel for its cleanliness, with many describing the rooms as very clean, quiet, and comfortable. However, a few guests have mentioned specific issues such as a dirty carpet and a need for better ventilation.
What are the best times to visit the hotel?
The hotel is an excellent choice for layover stays and early morning flights, offering convenience and comfort for travelers. Additionally, the hotel's location makes it a great option for catching early morning flights and enjoying a stress-free travel experience.
How is the quality of the beds at the hotel?
Guests have consistently praised the hotel for its comfortable beds, with many describing them as very comfortable and ideal for a good night's rest. The spacious and clean rooms also contribute to a pleasant stay.
Is parking available at the hotel?
While the hotel offers convenient access to the airport terminals, some guests have mentioned that the charge for car park was considered to be high. Additionally, a few guests have highlighted the need for better signage in the airport terminals and walkways to find the hotel.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Convenient Location
The hotel's proximity to Heathrow Terminal 2 and 3 makes it an ideal choice for travelers with early morning flights. It allows for a stress-free and easy access to the airport.
Consider Early Booking for Better Rates
Guests advised booking well in advance to secure more acceptable prices, especially considering the hotel's convenient location.
Be Mindful of Restaurant Prices
Some guests found the prices at the hotel's restaurant and bar to be on the higher side. It may be worth exploring dining options outside the hotel for more budget-friendly meals.
Check Room Amenities
While the rooms are generally praised for their cleanliness and comfort, some guests noted the absence of complimentary bottled water and the need for more tea, coffee, sugar, and milk in the rooms.
Be Prepared for Potential Noise
Although the hotel is located near the airport, many guests were pleasantly surprised by the quietness of their rooms. However, it's advisable to be prepared for potential noise from the airport and surrounding areas.
Utilize the Rooftop Bar
Guests enjoyed the rooftop bar's views of the planes and runways, making it a romantic and unique experience. However, it was noted that the menu is more geared towards nibbles, so guests may want to plan their dining accordingly.
Take Advantage of the Fitness Center
The hotel offers a fitness center, providing guests with an opportunity to stay active and refreshed during their stay.
Consider Alternative Dining Options
Some guests found the hotel's restaurant to have poor views and limited menu options, so exploring nearby dining options may be worthwhile for a more satisfying dining experience.
Be Aware of Potential Service Issues
While many guests praised the friendly and helpful staff, a few mentioned experiencing poor service and exceptionally high prices at the hotel's bar.
Location
Heathrow T2, Hounslow, TW6 1AH
What's nearby
- Hounslow Urban Farm1.7 mi
- Indian Gymkhana Cricket Club Ground4.5 mi
- BSkyB5.5 mi
- Syon Park6.1 mi
- London Museum of Water and Steam7.2 mi
- Turnham Green8.3 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hilton Garden Inn London Heathrow Terminals 2 and 3
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
December | February | $315 | $348 |
Cheapest month to stay with an average 28% drop in price. | Most expensive month to stay with an average 98% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
When to book a room at Hilton Garden Inn London Heathrow Terminals 2 and 3
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hilton Garden Inn London Heathrow Terminals 2 and 3
FAQs when booking at Hilton Garden Inn London Heathrow Terminals 2 and 3
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Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
7.4 | 4.4 mi | London Heathrow | 0.1 mi |
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