ibis budget London Heathrow Terminal 5

Very friendly staff, clean and comfortable. Excellent location and value for money. Great location and price excellent.

Finding access to the Hotel was a nightmare. Paying for parking. Aircon was broken but they gave us free parking to compensate. Only 1 of the 2 lifts worked. The evening meal for both of us was very poor quality. No hot water, couldn't shower before my long haul flight. Bathroom cleanliness was poor and the decorating needs looking at.

Enhanced cleaning, hand sanitizer in guest accommodation, contactless check-in/check-out, daily housekeeping, flat-screen TV, airport shuttle, free Wi-Fi, and laundry service.

The hotel is perfect for a night's stay before a flight, offering a convenient location close to the airport with friendly and helpful staff.

The evening meal quality was poor, but the breakfast was very good. The cafe was convenient, and the food was good. Limited healthy food choices but was able to get a snack when arriving late at night.

Some guests experienced issues with their bookings made through third-party websites, leading to confusion and inconvenience upon arrival.

Several guests reported issues with the air conditioning and other room facilities, so it's advisable to confirm the status of these amenities before checking in.

Due to its proximity to the airport, guests should be prepared for the sound of planes, which may be disruptive for light sleepers.

The hotel's convenient bus service to Terminal 5 is recommended as a cost-effective and efficient transportation option.

Guests should inquire about the availability of rooms with functioning air conditioning to ensure a comfortable stay, especially during warmer months.

While the hotel is close to the airport, it's important to note that it may feel isolated, so guests should plan accordingly for dining and entertainment options.

Some guests encountered issues with room amenities not matching their expectations, so it's advisable to confirm specific requirements during the booking process.

Guests may want to explore nearby dining options, as some found the on-site meal choices limited and overpriced.

Several guests experienced long wait times during check-in, so it's advisable to anticipate potential delays and plan accordingly.

If guests encounter issues with room facilities or cleanliness, it's recommended to promptly notify the staff to seek resolution.