Sheraton Heathrow Hotel, West Drayton Hotels from $86

Guest reviews

Based on 3,266 reviews

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Based on 1,469 reviews

Location

8.4 "Location is great."

9.9 "Good access to the airport, said 99%."

8.6 "Easily accessible by car, said 86%."
Service

7.3 "Good service."

8.8 "88% found the staff to be very friendly."
Breakfast

6.8 "Breakfast is mediocre."
Food

6.5 "Food is average."

5.8 "Only 58% were satisfied with the menu."

5.7 "57% thought the dining experience was appropriate."
Value for money

5.6 "Average value."
Room

5.3 "Rooms are ok."

5.1 "Only 51% said rooms were clean enough."

5.1 "For only 51%, the bathroom was ok."

5.4 "Only 54% thought the shower was ok."
Cleanliness

4.4 "Not very clean."

2.8 "72% thought it was rather dirty."
WiFi

3.7 "Internet is poor."

4.5 "55% thought it was overpriced."

2.6 "74% said the wifi quality was bad."
Amenities

3.4 "Bad amenities."

3.4 "66% thought the building wasn't nice."

1.6 "84% didn't like the architecture."

2.4 "76% thought the facilities needed updating."
Vibe

3.3 "Vibe wasn't good."

1.7 "83% criticized the unstylish hotel."

4.5 "55% didn't like the unstylish hotel."

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Based on 359 reviews

Location

8.5 "Location is great."

9.9 "Good access to the airport, said 99%."
Breakfast

6.6 "Breakfast is mediocre."
Service

6.5 "Service is ok."

5.9 "59% said the reception staff was ok."
Food

6.2 "Food is average."
Value for money

5.0 "Average value."

4.2 "58% thought it was overpriced."
Room

4.9 "Rooms are not good."

1.6 "84% found problems with the furniture."

1.3 "For 87%, the rooms looked old."

1.8 "82% thought they were poorly maintained."

1.8 "82% were disappointed with the minibar."
Cleanliness

4.6 "Not very clean."

3.1 "69% thought it was rather dirty."
Amenities

4.2 "Bad amenities."

4.1 "59% thought the building wasn't nice."

2.5 "75% thought the facilities needed updating."
Vibe

3.4 "Vibe wasn't good."

1.9 "81% criticized the unstylish hotel."

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Based on 359 reviews

Location

8.4 "Location is great."

9.9 "Good access to the airport, said 99%."
Service

7.4 "Good service."

7.5 "75% thought the service was very professional."

8.7 "87% found the staff to be very friendly."
Breakfast

6.9 "Breakfast is mediocre."
Food

6.3 "Food is average."
Room

5.2 "Rooms are ok."

5.6 "Only 56% said rooms were clean enough."

5.3 "For only 53%, the bathroom was ok."
Cleanliness

4.9 "Not very clean."

2.8 "72% thought it was rather dirty."
Value for money

4.8 "Value below average."

3.7 "63% thought it was overpriced."
Amenities

3.8 "Bad amenities."

3.8 "62% thought the building wasn't nice."

2.8 "72% thought the facilities needed updating."
WiFi

3.1 "Disappointing internet connection."

3.7 "63% thought it was overpriced."

2.5 "75% said the wifi quality was bad."
Vibe

3.0 "Horrible vibe."

1.5 "85% criticized the unstylish hotel."

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Based on 1,077 reviews

Location

9.0 "Terrific location."

9.9 "Good access to the airport, said 99%."
Service

7.2 "Good service."

8.8 "88% found the staff to be very friendly."

7.3 "73% thought the service was very professional."
Food

6.3 "Food is average."

6.2 "Only 62% were satisfied with the menu."
Breakfast

6.1 "Breakfast is mediocre."
Cleanliness

5.0 "Average cleanliness."

5.4 "Only 54% said rooms were clean enough."

6.3 "Cleanliness of the bathroom was average, said 63%."
Room

5.0 "Rooms are ok."

2.3 "77% thought they were poorly maintained."

1.5 "For 85%, the rooms looked old."

1.6 "84% thought the tv was sub-standard."

1.5 "85% were disappointed with the minibar."

1.1 "Air conditioning was criticized by 89%."

1.9 "81% found problems with the furniture."
Value for money

4.5 "Value below average."

4.1 "59% thought it was overpriced."

2.6 "The price was too high for 74%."

3.8 "62% said the breakfast was too expensive."
Amenities

3.4 "Bad amenities."

3.3 "67% thought the building wasn't nice."

2.0 "80% thought the facilities needed updating."

2.3 "77% didn't like the architecture."
WiFi

3.4 "Internet is poor."

4.1 "59% thought it was overpriced."

2.5 "75% said the wifi quality was bad."
Vibe

3.1 "Horrible vibe."

1.6 "84% criticized the unstylish hotel."