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Value for money
Distance to city center
|London Biggin Hill|
Distance to airport
|"Lovely staff, quiet rooms, good food!"||(in 216 reviews)|
|"Great location, clean, friendly staff."||(in 201 reviews)|
|"Smart Modern comfortable Hotel."||(in 146 reviews)|
|"Zero room service despite four attempted calls."||(in 33 reviews)|
|"VERY slow service in the bar."||(in 24 reviews)|
Time of year
Show reviews that mention
|comfortable room||in 505 reviews|
|friendly staff||in 504 reviews|
|location for an early||in 487 reviews|
|great hotel||in 355 reviews|
|heathrow terminal||in 348 reviews|
|comfortable bed||in 308 reviews|
|airport hotel||in 272 reviews|
|room service||in 188 reviews|
|early morning flight||in 127 reviews|
|easy access||in 109 reviews|
|bar food||in 101 reviews|
|close proximity||in 57 reviews|
|ba||in 37 reviews|
|heathrow express||in 27 reviews|
|long layover||in 20 reviews|
|big room||in 2 reviews|
|hotel was very nice||in 2 reviews|
|staff was friendly||in 2 reviews|
|nice and clean||in 1 review|
|plenty of room||in 1 review|
Gym and Spa was excellent. Obviously easy for plane flights just a gentle stroll, but it worked well for an event in central London also. Caught the last Heathrow Express train at 11.25 in my room by 11.55.
Room was super clean and bed very comfortable. We checked in early and our room was not yet ready, but they were kind enough to give us a different room which was a kind of a downgrade, but we gladly accepted it as all we wanted was to go to sleep, after a night flight.
This comment is for Travelocity’s attention: the hotel would not recognize my Accor Hotel membership and would not credit my Accor account for this stay. Neither were they willing to give us access to the Club which is a courtesy they normally give Accor members. All of this was because we did not book directly with Accor, rather through Travelocity. We understand that this is Accor’s policy and not Travelocity’s fault, but, if you want to keep us as customer, can’t you work with the hotel chain to remedy this shortcoming?
Keep up the good work
Breakfast was great and had plenty of options for gluten free and dairy free.
upgraded. large king room. easy parkinf
Sofitel London Heathrow is an award-winning Heathrow airport hotel, guests will find that it combines convenient location and luxurious comfort in the world’s busiest airport.
All 605 rooms meld high-end technology with an elegant design. Plush bed, work space, free WIFI, mini fridge, and soundproof windows are part of the smart lifestyle touches that make a stay feel comfortable. Ideal Heathrow accommodation for families are available with adjoining rooms.
At Sofitel London Heathrow, guests are able to pick a drink from the complimentary mini bar that can be found in the peaceful living area of a luxury London Heathrow suite. The three-bedroom Imperial Suite features Swarovski bathrooms as well as a meeting and a dining space.
Guests are invited to detox and relax at the Heathrow spa. Over 25 treatments are available at this award-winning spa. Unwind in the sauna, vitality pool, relaxation room, or steam room as part of treatment.
Warm international service in the luxury Heathrow airport hotel amenities includes free WIFI throughout the hotel, currency exchange, a hair studio, Park and Fly packages, and plentiful parking. Hospitable concierges can arrange personalized London tours.
Two distinct Heathrow restaurants and tea salons add to the hotel’s cosmopolitan ambiance. is enhanced by Choose La Belle Epoque serves fine French cuisine or Vivre for fresh live cooking. Tea 5 serves afternoon tea with finger sandwiches as well as Parisian pastries.
Two elegant lounges within London's Heathrow airport provide guests with an ideal setting for relaxing between flights after sightseeing or work. Le Bar Parisien is intimate and elegant, and the Stylish Sphere will serve cocktails and light snacks.
based on 4,994 reviews
Value for money
Policies vary by room type and provider.
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Reviews about Sofitel London Heathrow
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