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Sofitel London Heathrow
5 stars

Sofitel London Heathrow

Terminal 5, Hounslow, United Kingdom
Hounslow, United Kingdom
See location+44 208 757 7777
From
$116
Cheapest

rate per night

8.3
Very good
based on 3947 reviews
3,947 reviews
Room type
Provider
Nightly total
Superior room
Classic room
Double room

Photos of Sofitel London Heathrow

Overview

Rating

Sofitel London Heathrow is an award-winning Heathrow airport hotel, guests will find that it combines convenient location and luxurious comfort in the world’s busiest airport.

All 605 rooms meld high-end technology with an elegant design. Plush bed, work space, free WIFI, mini fridge, and soundproof windows are part of the smart lifestyle touches that make a stay feel comfortable. Ideal Heathrow accommodation for families are available with adjoining rooms.

At Sofitel London Heathrow, guests are able to pick a drink from the complimentary mini bar that can be found in the peaceful living area of a luxury London Heathrow suite. The three-bedroom Imperial Suite features Swarovski bathrooms as well as a meeting and a dining space.

Guests are invited to detox and relax at the Heathrow spa. Over 25 treatments are available at this award-winning spa. Unwind in the sauna, vitality pool, relaxation room, or steam room as part of treatment.

Warm international service in the luxury Heathrow airport hotel amenities includes free WIFI throughout the hotel, currency exchange, a hair studio, Park and Fly packages, and plentiful parking. Hospitable concierges can arrange personalized London tours.

Two distinct Heathrow restaurants and tea salons add to the hotel’s cosmopolitan ambiance. is enhanced by Choose La Belle Epoque serves fine French cuisine or Vivre for fresh live cooking. Tea 5 serves afternoon tea with finger sandwiches as well as Parisian pastries.

Two elegant lounges within London's Heathrow airport provide guests with an ideal setting for relaxing between flights after sightseeing or work. Le Bar Parisien is intimate and elegant, and the Stylish Sphere will serve cocktails and light snacks.

Rating
8.3
Very good
Based on 3,947 verified guest reviews

Latest deals for Sofitel London Heathrow

Wed 2/19
Thu 2/20
King room
bed type unknown
bed type unknown
1 king bed
Luxury room
1 king bed
bed type unknown
bed type unknown
Queen room
bed type unknown
bed type unknown
bed type unknown
Double room
1 queen bed
bed type unknown
2 double beds
Standard room
bed type unknown
bed type unknown
bed type unknown
Classic room
bed type unknown
1 twin bed
1 queen bed
Superior room
bed type unknown
1 king bed
1 twin bed
Deluxe room
bed type unknown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees

Amenities at Sofitel London Heathrow

  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Business center
  • Wi-Fi available in all areas
  • Flat-screen TV

Services and conveniences

  • ATM on-site
  • Business center
  • Car rental
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Key card access
  • Express check-out
  • 24hr front desk
  • Conference rooms
  • Safety deposit box
  • Bottle of water

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Trash cans
  • Conditioner

Accessibility and suitability

  • Entire unit located on ground floor
  • Entire unit wheelchair accessible
  • Hypoallergenic
  • No smoking
  • Designated smoking area
  • Increased accessibility
  • Elevator
  • Accessible by elevator
  • Allergy-free room
  • Toilet with grab rails
  • Upper floors accessible by elevator

Dining

  • Packed lunches
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Refrigerator
  • Dining area
  • Dining table

General

  • Executive lounge access
  • Family rooms
  • Interconnected room(s) available
  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Soundproof rooms
  • Soundproofing
  • Telephone
  • Carpeted

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Additional toilet
  • Bathtub
  • Toilet
  • Toilet paper
  • Walk-in shower

Bedroom

  • Feather pillow
  • Fold-up bed
  • Socket near the bed
  • Alarm clock
  • Sofa bed
  • Clothes rack
  • Wardrobe or closet

Pool and spa

  • Spa
  • Steam room
  • Spa and wellness center
  • Sauna

Parking and transportation

  • Parking
  • Private parking
  • Shuttle service (additional charge)
  • Airport shuttle

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Radio
  • TV

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Family friendly

  • Cribs available
  • Kids meals

Things to do

  • Gift shop

Health and safety

  • Daily housekeeping

Fitness

  • Fitness center

Reviews of Sofitel London Heathrow

8.3
Very good
3947 verified ratings
Wonderful
2394
Very good
702
Good
389
Okay
173
Fair
149
Mediocre
55
Poor
86
Guests say
Guests appreciated the hotel's excellent location, especially its convenience for overnight stays and access to Terminal 5 at Heathrow. Many reviews highlighted the cleanliness and comfort of the rooms and beds, with some guests even receiving complimentary upgrades. However, there were concerns regarding the service, particularly in the restaurant and check-in processes, with some guests feeling that the value for the price paid was not satisfactory.
AI-Generated from customer reviews
Location10 out of 10
Bed Comfort9.5 out of 10
Cleanliness9 out of 10
Value for Price3.5 out of 10
Service3 out of 10
Sort by:Most recent

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6.0
Okay
Anonymous, Dec 2021
The service at the bar was slow. While staying there a group of guess we’re running around with their kids for over an hour through the bar, lobby and elevator. The staff did not stop these guest, it was very off putting.
4.0
Mediocre
Anonymous, Nov 2021
Quicker check-in, implement contactless and better lifts
10
Wonderful
Ruth, Sep 2021
It is a very beautiful hotel the staff are trying hard to make the stay great. They are showing a French flair.
10
Wonderful
Julian, Feb 2020
Pros (+) Gym and Spa was excellent. Obviously easy for plane flights just a gentle stroll, but it worked well for an event in central London also. Caught the last Heathrow Express train at 11.25 in my room by 11.55.
6.0
Okay
Ben, Dec 2019
Pros (+) The room, the bed and the bathroom were all comfortable and to expectations.
Cons (-) We had flown in from Hong Kong and were transiting overnight at Heathrow with an 8.20am departure the next morning. After check in at approximately 7.15pm, we stopped by the restaurant to make a dinner reservation for 7.45pm. Even though we could see that the restaurant has many empty tables, we were curtly advised by the restaurant staff that the earliest we could book would be 8.30pm. Given we w...
Read more
8.8
Very good
Ronit, Aug 2019
Pros (+) Room was super clean and bed very comfortable. We checked in early and our room was not yet ready, but they were kind enough to give us a different room which was a kind of a downgrade, but we gladly accepted it as all we wanted was to go to sleep, after a night flight.
Cons (-) This comment is for Travelocity’s attention: the hotel would not recognize my Accor Hotel membership and would not credit my Accor account for this stay. Neither were they willing to give us access to the Club which is a courtesy they normally give Accor members. All of this was because we did not book directly with Accor, rather through Travelocity. We understand that this is Accor’s policy and n...
Read more
10
Wonderful
Kamal, Jul 2019
Cons (-) Keep up the good work
10
Wonderful
Barrie, May 2019
Pros (+) Ideal for early morning flight from Heathrow Terminal 5. Did not use it but BA check-in & bag drop would be very convenient if travelling with hold baggage.
Cons (-) Not a lot!
10
Wonderful
Reid, Apr 2019
Pros (+) Breakfast was great and had plenty of options for gluten free and dairy free.
7.1
Good
Oluibukun, Apr 2019
Cons (-) Entertainment facilities

Location

Terminal 5, Hounslow

What's nearby

  • Hounslow Urban Farm3.4 mi
  • Indian Gymkhana Cricket Club Ground6.1 mi
  • BSkyB7.1 mi
  • Syon Park7.7 mi
  • London Museum of Water and Steam8.8 mi
  • Turnham Green9.9 mi

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Sofitel London Heathrow

Low season

November

High season

July

Average price (weeknight)

$207

Average price (weekend night)

$209
Cheapest month to stay with an average 8% drop in price.
Most expensive month to stay with an average 50% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Sofitel London Heathrow

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

Top tips for your stay at Sofitel London Heathrow

  • If you’re after a cheap room at Sofitel London Heathrow, then you should consider staying during the low season. The cheapest deals can generally be found in November and February.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Sofitel London Heathrow, plan to stay on a Sunday or Wednesday. The most expensive day is usually Tuesday.
  • The cheapest price a room at Sofitel London Heathrow was booked for on KAYAK in the last 2 weeks was $182, while the most expensive was $210.
  • How long should you stay at Sofitel London Heathrow? KAYAK users usually book their rooms here for 1 day.
See more tips

FAQs when booking at Sofitel London Heathrow

  • Does the Sofitel London Heathrow offer any romantic packages?

    If you’re celebrating a special occasion such as jetting off on honeymoon or just looking to surprise a loved one, this hotel offers you the chance to book a special Romance package. Bookable up to 24h prior to arrival, the package includes a bottle of chilled champagne, chocolate or flowers in your room on arrival, breakfast in bed every day and late checkout until 4:00 pm (subject to availability).

  • What features does Sofitel London Heathrow offers for guests with reduced mobility?

    This accessible hotel incorporates numerous features that will ensure guests with reduced mobility enjoy a much more comfortable stay. As well as ramp and wheelchair access, certain rooms feature accessible bathrooms and additional facilities such as mobility aids, plus visual alarms, knock lights and phone lights for the hearing impaired.

  • How do I get to Sofitel London Heathrow from the terminal?

    The hotel is connected to Heathrow Airport’s Terminal 5 by walkway and to all other terminals by public transport. Free inter-terminal trains operate from Terminals 2, 3 and 4, and there is also a Hoppa bus service available from Terminal 4. If you’re traveling in from Central London before staying the night, you can opt for the 21m Heathrow Express train service from Paddington Station, followed by a free on-airport transfer, or take the London Underground to Terminal 5 and follow signs for the walkway.

  • What signature treatments are on offer in the spa at Sofitel London Heathrow?

    The ESPA spa at this hotel offers several signature treatments to help you relax before or after your flight. Favorites include the ESPA Body Ritual – 2h of exfoliation, a marine algae or mud wrap, and a tailored aromatherapy massage – or the Lift & Firm Facial, which uses advanced collagen-boosting products, skin analysis and lifting massage techniques. A wide range of treatments tailored for men, pregnant women and children can also be booked in consultation with the spa’s trained therapists. For an extra treat, guests may book a special spa package featuring a soothing treatment and glass of sparkling wine.

  • Is breakfast included in the rate at Sofitel London Heathrow?

    The hotel offers rates both with and without breakfast, allowing you to enjoy flexibility during your stay. If you choose a rate without breakfast, the buffet costs £20 ($26) per adult.

  • Can I reserve a crib or rollaway bed for my room at Sofitel London Heathrow?

    Children aged under 2 years are considered complimentary guests at this hotel if they share their parents’ bed and bedding. Rollaway beds for older children (up to 12 years) may be reserved in advance for an additional fee of £20 ($26) per night.

  • Is it possible to check in early at Sofitel London Heathrow?

    This hotel understands that guests may wish to check in before the designated times, and thus operates a policy of granting early check-in when available. This service cannot be guaranteed, but guests are welcome to request it. Late checkout and day room use may also be available for an additional fee.(Prices checked 05/13/19).

  • Where is Sofitel London Heathrow located?

    Sofitel London Heathrow is located at Terminal 5, 6.1 miles from the center of Hounslow. Hounslow Urban Farm is the closest landmark to Sofitel London Heathrow.

  • When is check-in time and check-out time at Sofitel London Heathrow?

    Check-in time is 3:00 PM and check-out time is 12:00 PM at Sofitel London Heathrow.

  • Does Sofitel London Heathrow offer free Wi-Fi?

    Yes, Sofitel London Heathrow offers free Wi-Fi.

  • How far is Sofitel London Heathrow from the airport?

    Sofitel London Heathrow is 1.5 miles from London Heathrow.

  • How does KAYAK find such great Sofitel London Heathrow hotel deals?

    KAYAK scours the web for all room deals available at Sofitel London Heathrow in Hounslow and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Sofitel London Heathrow and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Sofitel London Heathrow.

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