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Sofitel London Heathrow
5 stars

Sofitel London Heathrow

Terminal 5, Hounslow, United Kingdom
+44 208 757 7777

rate per night


based on 13,607 reviews

Sofitel London Heathrow
Sat 4/20
Wed 4/24
Room type
Nightly total
Luxury room
Superior room
Classic room

About Sofitel London Heathrow

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Freebies
    This stay includes Wi-Fi for free

Sofitel London Heathrow is an award-winning Heathrow airport hotel, guests will find that it combines convenient location and luxurious comfort in the world’s busiest airport.

All 605 rooms meld high-end technology with an elegant design. Plush bed, work space, free WIFI, mini fridge, and soundproof windows are part of the smart lifestyle touches that make a stay feel comfortable. Ideal Heathrow accommodation for families are available with adjoining rooms.

At Sofitel London Heathrow, guests are able to pick a drink from the complimentary mini bar that can be found in the peaceful living area of a luxury London Heathrow suite. The three-bedroom Imperial Suite features Swarovski bathrooms as well as a meeting and a dining space.

Guests are invited to detox and relax at the Heathrow spa. Over 25 treatments are available at this award-winning spa. Unwind in the sauna, vitality pool, relaxation room, or steam room as part of treatment.

Warm international service in the luxury Heathrow airport hotel amenities includes free WIFI throughout the hotel, currency exchange, a hair studio, Park and Fly packages, and plentiful parking. Hospitable concierges can arrange personalized London tours.

Two distinct Heathrow restaurants and tea salons add to the hotel’s cosmopolitan ambiance. is enhanced by Choose La Belle Epoque serves fine French cuisine or Vivre for fresh live cooking. Tea 5 serves afternoon tea with finger sandwiches as well as Parisian pastries.

Two elegant lounges within London's Heathrow airport provide guests with an ideal setting for relaxing between flights after sightseeing or work. Le Bar Parisien is intimate and elegant, and the Stylish Sphere will serve cocktails and light snacks.

Photos of Sofitel London Heathrow

Latest deals for Sofitel London Heathrow

Sat 4/20
Wed 4/24
Superior room
bed type unknown
bed type unknown
2 twin beds
Classic room
bed type unknown
1 twin bed
1 queen bed
Deluxe room
1 sofa bed
Luxury room
1 king bed
bed type unknown
bed type unknown
Queen room
1 queen bed
bed type unknown
bed type unknown
Double room
bed type unknown
bed type unknown
bed type unknown
Standard room
bed type unknown
bed type unknown
bed type unknown
King room
bed type unknown
bed type unknown
bed type unknown

*Total includes estimated local taxes & fees payable on check out.

Prices are based on 1 night, not including taxes and fees

Amenities at Sofitel London Heathrow

  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Business center
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV

Services and conveniences

  • ATM on-site
  • Business center
  • Car rental
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Key card access
  • Express check-out
  • 24hr front desk
  • Conference rooms
  • Safety deposit box
  • Bottle of water


  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Trash cans
  • Conditioner

Accessibility and suitability

  • Entire unit located on ground floor
  • Entire unit wheelchair accessible
  • Hypoallergenic
  • No smoking
  • Designated smoking area
  • Increased accessibility
  • Elevator
  • Accessible by elevator
  • Allergy-free room
  • Toilet with grab rails
  • Upper floors accessible by elevator


  • Packed lunches
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Refrigerator
  • Dining area
  • Dining table


  • Executive lounge access
  • Family rooms
  • Interconnected room(s) available
  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Soundproof rooms
  • Soundproofing
  • Telephone
  • Carpeted


  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Additional toilet
  • Bathtub
  • Toilet
  • Toilet paper
  • Walk-in shower


  • Feather pillow
  • Fold-up bed
  • Socket near the bed
  • Alarm clock
  • Sofa bed
  • Clothes rack
  • Wardrobe or closet

Parking and transportation

  • Parking
  • Private parking
  • Shuttle service (additional charge)
  • Airport shuttle

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Radio
  • TV


  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board


  • Fax/photocopying
  • Laptop safe
  • Desk

Pool and spa

  • Spa
  • Steam room

Family friendly

  • Cribs available
  • Kids meals

Things to do

  • Gift shop

Health and safety

  • Daily housekeeping


  • Fitness center

Reviews of Sofitel London Heathrow

All reviews are collected from real users with a verified booking made with KAYAK or one of our trusted external partners.

Very goodBased on 13,607 verified guest reviews

Pros +
Cons -

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6.0 Okay
The service at the bar was slow. While staying there a group of guess we’re running around with their kids for over an hour through the bar, lobby and elevator. The staff did not stop these guest, it was very off putting.
4.0 Mediocre
Quicker check-in, implement contactless and better lifts
10.0 Wonderful
It is a very beautiful hotel the staff are trying hard to make the stay great. They are showing a French flair.
10.0 Wonderful
Pros:Gym and Spa was excellent. Obviously easy for plane flights just a gentle stroll, but it worked well for an event in central London also. Caught the last Heathrow Express train at 11.25 in my room by 11.55.
6.0 Okay
Pros:The room, the bed and the bathroom were all comfortable and to expectations.
Cons:We had flown in from Hong Kong and were transiting overnight at Heathrow with an 8.20am departure the next morning. After check in at approximately 7.15pm, we stopped by the restaurant to make a dinner reservation for 7.45pm. Even though we could see that the restaurant has many empty tables, we were curtly advised by the restaurant staff that the earliest we could book would be 8.30pm. Given we were traveling with young children and we were all tired after our flights, we elected to go for room service. We ordered room service of 2 burgers, 1 kids fish and chips and 1 kids chicken and chips at 7.45pm. We were advised to allow 40 minutes (for a meal that would take 10 minutes to prepare). After waiting 45 minutes, we called to enquire of the status of our meal. We were told it would be another 15 minutes. They hastily cooked our meal and it arrived at 8.50pm. The children were mostly asleep by this stage and we were no longer interested either. The Pinot Noir was undrinkable. Staff were apologetic. We were not charged for our dinner. The whole experience gave the impression that the hotel trades on its location as the only hotel located at terminal 5.
8.8 Very good
Pros:Room was super clean and bed very comfortable. We checked in early and our room was not yet ready, but they were kind enough to give us a different room which was a kind of a downgrade, but we gladly accepted it as all we wanted was to go to sleep, after a night flight.
Cons:This comment is for Travelocity’s attention: the hotel would not recognize my Accor Hotel membership and would not credit my Accor account for this stay. Neither were they willing to give us access to the Club which is a courtesy they normally give Accor members. All of this was because we did not book directly with Accor, rather through Travelocity. We understand that this is Accor’s policy and not Travelocity’s fault, but, if you want to keep us as customer, can’t you work with the hotel chain to remedy this shortcoming?
10.0 Wonderful
Cons:Keep up the good work
10.0 Wonderful
Pros:Ideal for early morning flight from Heathrow Terminal 5. Did not use it but BA check-in & bag drop would be very convenient if travelling with hold baggage.
Cons:Not a lot!
10.0 Wonderful
Pros:Breakfast was great and had plenty of options for gluten free and dairy free.
7.1 Good
Cons:Entertainment facilities


Terminal 5, Hounslow

What's nearby

  • Hounslow Urban Farm3.4 mi
  • Indian Gymkhana Cricket Club Ground6.1 mi
  • BSkyB7.1 mi
  • Syon Park7.7 mi
  • London Museum of Water and Steam8.8 mi
  • Turnham Green9.9 mi



Check in anytime after 3:00 PM, check out anytime before 12:00 PM


Cancellation/prepayment policies vary by room type and provider.

Essential information about Sofitel London Heathrow

Low season


High season


Average price (weeknight)


Average price (weekend night)

Cheapest month to stay with an average 9% drop in price.
Most expensive month to stay with an average 20% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Sofitel London Heathrow

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

Top tips for your stay at Sofitel London Heathrow

  • If you’re after a cheap room at Sofitel London Heathrow, then you should consider staying during the low season. The cheapest deals can generally be found in April and February.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Sofitel London Heathrow, plan to stay on a Wednesday or Sunday. The most expensive day is usually Tuesday.
  • The cheapest price a room at Sofitel London Heathrow was booked for on KAYAK in the last 2 weeks was $189, while the most expensive was $731.
  • How long should you stay at Sofitel London Heathrow? KAYAK users usually book their rooms here for 1 day.

FAQs when booking at Sofitel London Heathrow

  • What are the amenities available at Sofitel London Heathrow?

    Sofitel London Heathrow offers a wide range of amenities including daily housekeeping, free Wi-Fi, currency exchange, a hair studio, Park and Fly packages, and plentiful parking. Guests can also enjoy over 25 treatments at the award-winning spa, as well as warm international service and personalized London tours arranged by hospitable concierges.

  • What can guests expect from the dining options at Sofitel London Heathrow?

    Guests at Sofitel London Heathrow can enjoy fine French cuisine at La Belle Epoque, fresh live cooking at Vivre, and afternoon tea with finger sandwiches and Parisian pastries at Tea 5. The hotel also offers two elegant lounges providing an ideal setting for relaxing between flights, sightseeing, or work.

  • What are guests saying about the rooms at Sofitel London Heathrow?

    Guests have described the rooms at Sofitel London Heathrow as comfortable, spacious, and tastefully furnished with great attention to detail. Some guests have also mentioned the rooms being well-appointed and stylish, with excellent finishes and plush beds.

  • What are the common concerns about Sofitel London Heathrow?

    Some guests have expressed concerns about the expensive food and drinks, as well as the lack of in-room refreshments such as coffee or hot chocolate. Additionally, there have been mentions of slow restaurant service and issues with the TV system.

  • When is the best time to visit Sofitel London Heathrow?

    The high season at Sofitel London Heathrow is in July, while the low season is in December. Visitors can expect convenient access to Terminal 5 and a comfortable stay with luxurious amenities, making it an ideal choice for travelers with layovers or early morning flights.

  • Does the Sofitel London Heathrow offer any romantic packages?

    If you’re celebrating a special occasion such as jetting off on honeymoon or just looking to surprise a loved one, this hotel offers you the chance to book a special Romance package. Bookable up to 24h prior to arrival, the package includes a bottle of chilled champagne, chocolate or flowers in your room on arrival, breakfast in bed every day and late checkout until 4:00 pm (subject to availability).

  • What features does Sofitel London Heathrow offers for guests with reduced mobility?

    This accessible hotel incorporates numerous features that will ensure guests with reduced mobility enjoy a much more comfortable stay. As well as ramp and wheelchair access, certain rooms feature accessible bathrooms and additional facilities such as mobility aids, plus visual alarms, knock lights and phone lights for the hearing impaired.

  • How do I get to Sofitel London Heathrow from the terminal?

    The hotel is connected to Heathrow Airport’s Terminal 5 by walkway and to all other terminals by public transport. Free inter-terminal trains operate from Terminals 2, 3 and 4, and there is also a Hoppa bus service available from Terminal 4. If you’re traveling in from Central London before staying the night, you can opt for the 21m Heathrow Express train service from Paddington Station, followed by a free on-airport transfer, or take the London Underground to Terminal 5 and follow signs for the walkway.

  • What signature treatments are on offer in the spa at Sofitel London Heathrow?

    The ESPA spa at this hotel offers several signature treatments to help you relax before or after your flight. Favorites include the ESPA Body Ritual – 2h of exfoliation, a marine algae or mud wrap, and a tailored aromatherapy massage – or the Lift & Firm Facial, which uses advanced collagen-boosting products, skin analysis and lifting massage techniques. A wide range of treatments tailored for men, pregnant women and children can also be booked in consultation with the spa’s trained therapists. For an extra treat, guests may book a special spa package featuring a soothing treatment and glass of sparkling wine.

  • Is breakfast included in the rate at Sofitel London Heathrow?

    The hotel offers rates both with and without breakfast, allowing you to enjoy flexibility during your stay. If you choose a rate without breakfast, the buffet costs £20 ($26) per adult.

  • Can I reserve a crib or rollaway bed for my room at Sofitel London Heathrow?

    Children aged under 2 years are considered complimentary guests at this hotel if they share their parents’ bed and bedding. Rollaway beds for older children (up to 12 years) may be reserved in advance for an additional fee of £20 ($26) per night.

  • Is it possible to check in early at Sofitel London Heathrow?

    This hotel understands that guests may wish to check in before the designated times, and thus operates a policy of granting early check-in when available. This service cannot be guaranteed, but guests are welcome to request it. Late checkout and day room use may also be available for an additional fee.(Prices checked 05/13/19).

  • Where is Sofitel London Heathrow located?

    Sofitel London Heathrow is located at Terminal 5, 6.1 miles from the center of Hounslow. Hounslow Urban Farm is the closest landmark to Sofitel London Heathrow.

  • When is check-in time and check-out time at Sofitel London Heathrow?

    Check-in time is 3:00 PM and check-out time is 12:00 PM at Sofitel London Heathrow.

  • Does Sofitel London Heathrow offer free Wi-Fi?

    Yes, Sofitel London Heathrow offers free Wi-Fi.

  • How far is Sofitel London Heathrow from the airport?

    Sofitel London Heathrow is 1.5 miles from London Heathrow.

  • How does KAYAK find such great Sofitel London Heathrow hotel deals?

    KAYAK scours the web for all room deals available at Sofitel London Heathrow in Hounslow and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Sofitel London Heathrow and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Sofitel London Heathrow.

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