Overview

Sofitel London Heathrow
Top Business Hotel

Terminal 5, Hounslow, United Kingdom
+44 208 757 7777

$150+

Overall guest ratings

9.0/10 Excellent
Based on 5,753 reviews

Review highlights

  • 9.2
  • 8.4
  • 8.0
  • 5.2

Good to know

  • Great reception
  • Professional service
  • Comfortable beds
  • Good access to airport

Nearby

    Show all

    About

    The Sofitel London Heathrow Airport is the only Heathrow Airport hotel with direct access to Terminal 5 within the airport and easy access to the other terminals. Sofitel London Heathrow has 605 non-smoking bedrooms including 27 suites, 45 meeting rooms, two restaurants, two bars and a tea salon as well as a variety of private dining options. The hotel also offers a hair salon, a state-of-the-art health spa and gym and a on-site car park.

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    Amenities

    • Fitness center
    • Facilities for Disabled Guests
    • ATM on-site
    • Babysitting or child care
    • Business center
    • Car rental
    • Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Indoor pool
    • Coffee shop
    • Internet (surcharge)
    • Pets not allowed
    • Parking (surcharge)
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    Overall Rating

    9.0 Excellent
    Based on 5,753 reviews
    • 9.2 "Terrific location."
      10.0 "Good access to the airport, said 100%."
      7.3 "73% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      8.0 "80% liked the proximity to sightseeing."
      7.3 "City centre within easy reach, said 73%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.4 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
      8.7 "87% thought the service was very professional."
      7.2 "72% were happy with the room service."
      10.0 "100% said the concierge service was amazing."
      7.1 "Housekeeping was great, according to 71%."
      8.0 "Hotel security was great, thought 80%."
      8.9 "Management was excellent, said 89%."
    • 8.0 "Rooms are great."
      8.8 "88% said the beds were comfortable."
      7.2 "72% were happy with the bathroom."
      8.5 "85% thought rooms were spacious."
      9.1 "91% said rooms were clean."
      7.4 "74% enjoyed the shower."
      9.2 "92% liked the big bathroom."
      8.5 "85% appreciated the modern rooms."
      8.0 "80% said the bathroom was clean."
    • 7.7 "Good breakfast."
    • 6.6 "Internet is average."
    • 5.2 "Average value."
      5.9 "Breakfast prices were ok, according to 59%."

    Overall Rating

    9.1 Excellent
    Based on 2,761 reviews
    • 9.0 "Terrific location."
      9.9 "Good access to the airport, said 99%."
    • 8.7 "Comfort level is high."
      8.8 "88% said the beds were comfortable."
      9.4 "94% thought it was pleasantly quiet."
      8.4 "84% thought rooms were spacious."
      9.1 "91% liked the big bathroom."
    • 8.6 "Great service."
      7.3 "73% said the reception staff was great."
      8.9 "89% thought the service was very professional."
      7.3 "73% were happy with the room service."
    • 8.1 "Rooms are great."
      8.8 "88% said the beds were comfortable."
      8.4 "84% thought rooms were spacious."
      8.9 "89% said rooms were clean."
      7.1 "71% enjoyed the shower."
      9.1 "91% liked the big bathroom."
      8.6 "86% appreciated the modern rooms."
    • 7.2 "Good breakfast."
    • 6.6 "Internet is average."
    • 4.4 "Value below average."
      3.1 "The price was too high for 69%."
      1.2 "88% said beverages were too expensive."
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    Overall Rating

    8.9 Excellent
    Based on 862 reviews
    • 9.5 "Terrific location."
      10.0 "Good access to the airport, said 100%."
    • 8.5 "Comfort level is high."
      8.8 "88% said the beds were comfortable."
      8.6 "86% thought rooms were spacious."
      8.8 "88% thought it was pleasantly quiet."
    • 8.2 "Breakfast is good."
    • 7.9 "Nice rooms."
      8.8 "88% said the beds were comfortable."
      7.7 "77% were happy with the bathroom."
      8.6 "86% thought rooms were spacious."
      9.1 "91% said rooms were clean."
      7.4 "74% enjoyed the shower."
      8.5 "85% appreciated the modern rooms."
    • 7.1 "Good service."
      9.0 "90% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
      8.6 "86% thought the service was very professional."
    • 6.6 "Internet is average."
    • 6.0 "Food is average."
    • 5.1 "Average value."
      6.1 "Breakfast prices were ok, according to 61%."
    View all review categories

    Overall Rating

    8.8 Excellent
    Based on 517 reviews
    • 9.0 "Terrific location."
      10.0 "Good access to the airport, said 100%."
    • 8.7 "Comfort level is high."
      8.6 "86% thought rooms were spacious."
      8.8 "88% said the beds were comfortable."
      9.1 "91% thought it was pleasantly quiet."
      9.4 "94% liked the big bathroom."
    • 8.3 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
      7.5 "75% said the reception staff was great."
      7.3 "73% were happy with the room service."
    • 8.1 "Rooms are great."
      7.6 "76% were happy with the bathroom."
      8.6 "86% thought rooms were spacious."
      8.8 "88% said the beds were comfortable."
      8.9 "89% said rooms were clean."
      9.4 "94% liked the big bathroom."
      7.7 "77% enjoyed the shower."
    • 7.9 "Good breakfast."
    • 6.7 "Internet is average."
    • 5.3 "Average value."
      6.3 "Breakfast prices were ok, according to 63%."
    View all review categories

    Overall Rating

    8.8 Excellent
    Based on 1,610 reviews
    • 9.1 "Terrific location."
      10.0 "Good access to the airport, said 100%."
    • 8.3 "Comfort level is high."
      9.0 "90% said the beds were comfortable."
      8.6 "86% thought it was pleasantly quiet."
      8.0 "80% thought rooms were spacious."
      8.3 "83% liked the big bathroom."
    • 8.3 "Great service."
      8.9 "89% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
      7.4 "74% were happy with the room service."
    • 7.3 "Good breakfast."
    • 7.2 "Nice rooms."
      9.0 "90% said the beds were comfortable."
      8.9 "89% said rooms were clean."
      8.0 "80% thought rooms were spacious."
      7.4 "74% enjoyed the shower."
      8.0 "80% appreciated the modern rooms."
      8.3 "83% liked the big bathroom."
    • 6.8 "Food is average."
    • 6.8 "Internet is average."
    • 4.9 "Value below average."
      3.3 "The price was too high for 67%."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Great reception"
    "Professional service"
    "Comfortable beds"
    "Good access to airport"
    data provided by TrustYou

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