Pros (+) Loved the location, comfort and amenities from this hotel
Cons (-) There's too much noise from the bar that comes up to the rooms. The staff are sometimes very preoccupied
4 stars
The Westin Houston Downtown
Photos of The Westin Houston Downtown
Overview
Located under a 10-minute walk from Main Street Square Metrorail Station, The Westin Houston Downtown offers guests a convenient base while in Houston. Rooms are air conditioned and a Wi-Fi connection is provided free of charge.
There are a range of amenities on offer to those staying at the hotel, such as valet parking, a free shuttle service and a 24-hour business centre. Additionally, the multilingual staff are on hand to offer local information. The hotel also offers a well-equipped gym.
The Westin Houston Downtown provides 200 rooms, each fitted with a refrigerator and a flat-screen TV.
The Westin Houston Downtown's on-site eatery offers a convenient option for those wanting to dine in. Alternatively, there is a wide choice of international restaurants close by.
The hotel is within walking distance of George R. Brown Convention Center, Downtown Houston and Toyota Center. JP Morgan Chase Tower and Discovery Green Park are also within a 10-minute walk.
Latest deals for The Westin Houston Downtown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at The Westin Houston Downtown
- Fitness center
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business center
- Flat-screen TV
- TV
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Accessible by elevator
- Adapted bath
- No smoking
- Lowered sink
- Non-feather pillow
- Toilet with grab rails
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Express check-out
- 24hr front desk
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
Bathroom
- Raised toilet
- Shower
- Bathtub
- Hairdryer
- Toilet paper
- Bathrobe
- Private bathroom
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- Pay-per-view channels
- Streaming service
- TV
General
- Sofa
- Telephone
- Carpeted
- City view
- Storage available
Bedroom
- Feather pillow
- Alarm clock
- Sofa bed
- Wardrobe or closet
Parking and transportation
- Parking
- Valet parking
- Private parking
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Laundry
- Laundry service
- Iron and ironing board
Things to do
- Gift shop
- Cooking classes
Health and safety
- Daily housekeeping
- Safe
Outdoor
- Garden
Family friendly
- Cribs available
Fitness
- Fitness center
Reviews of The Westin Houston Downtown
8.9
Very good
565 verified ratings
Wonderful
382
Very good
60
Good
57
Okay
14
Fair
21
Mediocre
8
Poor
23
Summary of reviews
Guests say
Guests appreciated the hotel's great location, cleanliness, and comfortable beds. Many highlighted the friendly staff and the enjoyable atmosphere. However, there were consistent complaints regarding the service, particularly at the front desk, and some felt that the fees were excessive. Overall, while guests loved the amenities and location, improvements in staff responsiveness and service quality are needed.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
9 out of 10
4 reviews
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best aspects of The Westin Houston Downtown?
Guests have highlighted the great location, cleanliness, and excellent staff at The Westin Houston Downtown.
What amenities can I expect at The Westin Houston Downtown?
The hotel offers valet parking, a free shuttle service, a 24-hour business center, and a well-equipped gym.
Are the beds comfortable at The Westin Houston Downtown?
Guests have praised the comfortable beds at The Westin Houston Downtown.
What are the dining options like at The Westin Houston Downtown?
The hotel's on-site eatery offers delicious food, and there is also a wide choice of international restaurants close by.
When is the best time to visit The Westin Houston Downtown?
The high season is in March, and the low season is in July at The Westin Houston Downtown.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from the Atrium
Some guests reported noise disturbances from the atrium area at night, so consider requesting a room away from this area for a quieter stay.
Check for Room Amenities
Some guests mentioned issues with amenities such as missing TV remotes and non-functional refrigerators, so it's advisable to check the functionality of these items upon check-in.
Consider Bringing Leftover Containers
If you plan to dine at the hotel's restaurant, be aware that some guests faced challenges with reheating leftovers, so consider bringing your own containers or confirming reheating options with the staff.
Request a Lower Floor for Accessibility
Guests with mobility concerns or who prefer to avoid elevators should consider requesting a lower floor, as some guests faced challenges with room allocation in relation to accessibility features.
Be Mindful of Noise from the Lobby/Bar Area
Some guests noted that noise from the lobby/bar area could be disruptive, so light sleepers may want to take this into consideration when choosing their room location.
Confirm Valet Parking Charges
Several guests mentioned issues with valet parking, including long wait times and high costs, so it's advisable to confirm the charges and consider alternative parking options if needed.
Double-Check Room Type and Bedding
Some guests experienced issues with room allocation and bed configurations, so it's recommended to double-check your reservation details and preferences upon arrival.
Inquire About Microwave Availability
If you anticipate needing a microwave during your stay, it's advisable to inquire about its availability, as some guests found this amenity lacking.
Verify Room Cleanliness and Maintenance
While many guests praised the cleanliness of the hotel, a few reported maintenance issues, so it's advisable to thoroughly inspect your room upon arrival and report any concerns to the staff.
Plan for Reheating Food
If you anticipate needing to reheat food, consider bringing your own portable reheating options, as some guests faced challenges with this during their stay.
Location
1520 Texas Avenue, Houston, TX 77002
What's nearby
- Minute Maid Park250 yd
- George R. Brown Convention Center0.3 mi
- Toyota Center0.5 mi
- Houston JPMorgan Chase Tower0.5 mi
- Houston Grand Opera0.6 mi
- Houston Theater District0.7 mi
- Downtown Houston0.7 mi
- Co-Cathedral of the Sacred Heart0.8 mi
- Sam Houston Park0.9 mi
- University of Houston2.6 mi
- Buffalo Bayou Park2.8 mi
- Museum of Fine Arts2.9 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about The Westin Houston Downtown
Low season | December |
|---|---|
High season | September |
Average price (weeknight) | $326 |
Average price (weekend night) | $492 |
When to book a room at The Westin Houston Downtown
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at The Westin Houston Downtown
FAQs when booking at The Westin Houston Downtown
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Value for money | 8.2 |
|---|---|
Distance to city center | 0.6 mi |
Nearest Airport | Houston Hobby |
Distance to airport | 8.9 mi |