The Serenity Hua Hin

Some guests mentioned that the rooms were clean and spacious, while others noted that the hotel needs a thorough scrub and a little TLC to bring it up to high standards.

Some guests expressed concerns about the swimming pool quality, broken plank floors in the pool area, and inoperable or visibly damaged amenities.

Several guests appreciated the good breakfast and the delicious breakfast options available during their stay.

Many guests found the staff to be very nice, helpful, and cooperative, while some felt that the service could be better if some of the staff paid more attention.

The hotel is conveniently located near various attractions, including Plearnwan Market, Klai Kangwon Palace, and The Venezia Hua Hin, providing guests with options for nearby activities and sightseeing.

Some guests recommend choosing a room away from the loud bar across the street to avoid noise disturbances.

If booking a pool access room, it's advisable to inquire about the current state of the pool, as some guests reported disappointment with its condition.

Due to the hotel's distance from the city center, it's recommended to plan for transportation in advance, such as using Grab or local green mini vans.

Guests noted that the staff's English proficiency varied, with some struggling to understand English, so it's helpful to be patient and considerate in communication.

Several guests mentioned the need for maintenance and refurbishment in the hotel, so it's advisable to set realistic expectations regarding the property's condition.

While some guests praised the breakfast, others found it basic, so it's recommended to inquire about the current breakfast offerings to align expectations.

Guests reported issues with Wi-Fi, with limited access in certain areas, so it's advisable to confirm the status of Wi-Fi availability before arrival.

The hotel is located near a 7-Eleven and a club, providing convenience and entertainment options, which can be beneficial for guests seeking nearby facilities.

Some guests expressed concerns about safety, emphasizing the importance of ensuring that the hotel maintains a secure and safe environment for guests.

While some guests praised the staff's helpfulness, others encountered service issues, so it's advisable to maintain open communication with the staff to address any concerns.